Send Why People Email So Badly and How to Do It Better

ISBN-10: 030727599X
ISBN-13: 9780307275998
Edition: 2010
List price: $18.95 Buy it from $3.00
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Description: Filled with real-life e-mail success (and horror) stories and a wealth of entertaining examples, "Send" reveals the hidden minefields and pitfalls of e-mail.

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Book details

List price: $18.95
Copyright year: 2010
Publisher: Knopf Doubleday Publishing Group
Publication date: 8/24/2010
Binding: Paperback
Pages: 288
Size: 5.25" wide x 8.00" long x 1.00" tall
Weight: 0.638
Language: English

Filled with real-life e-mail success (and horror) stories and a wealth of entertaining examples, "Send" reveals the hidden minefields and pitfalls of e-mail.

Billie Letts was born Billie Dean Gipson in Tulsa, Oklahoma on May 30, 1938. She received a bachelor's degree in English and education from Southeast Missouri State University and a master's in behavioral studies from Southeastern Oklahoma State University. She taught English in grade school before moving to the college level. Her last position was at Southeastern Oklahoma State University. Her first novel, Where the Heart Is, was published in 1995. It received the 1996 Oklahoma Books Award, the Walker Percy Award, and was an Oprah Book Club selection. It was adapted into a movie starring Natalie Portman and Ashley Judd in 2000. Her other works included Shoot the Moon and The Honk and Holler Opening Soon. She died from pneumonia on August 2, 2014 at the age of 76.

Will Schwalbe has worked in publishing (most recently as senior vice president and editor in chief of Hyperion Books); digital media, as the founder and CEO of Cookstr.com; and as a journalist, writing for various publications including The New York Times and the South China Morning Post. He is on the boards of Yale University Press and the Kingsborough Community College Foundation. He is the coauthor, with David Shipley, of Send: Why People Email So Badly and How to Do It Better. Find out more about The End of Your Life Book Club on www.theendofyourlifebookclub.comFollow Will on Twitter at twitter.com/willsch/ Friend Will on Facebook at facebook.com/will.schwalbeFollow Will on Pinterest at pinterest.com/willschwalbe/

Introduction: Why Do We Email So Badly?
When Should We Email?
The Anatomy of an Email
How to Write (the Perfect) Email
The Six Essential Types of Email
The Emotional Email
The Email That Can Land You in Jail
S.E.N.D
The Last Word
Another Last Word: How to Keep Email from Taking Over Your Life
Appendix: How to Read Your Header
Acknowledgments
Notes
Index

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