Out of the Crisis

Name: Out of the Crisis
Price: 4.01 USD
Availability: InStock
ISBN: 9780262541152

ISBN-10: 0262541157

ISBN-13: 9780262541152

Edition: 2000

Authors: W. Edwards Deming

List price: $38.00

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Description:

"Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment." According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but…

Book details

List price: $38.00
Copyright year: 2000
Publisher: MIT Press
Publication date: 7/31/2000
Binding: Paperback
Pages: 523
Size: 5.25" wide x 8.00" long x 1.00" tall
Weight: 1.760
Language: English



About the Author


Preface


Acknowledgments



Chain Reaction: Quality, Productivity, Lower Costs, Capture the Market



Principles for Transformation of Western Management



Diseases and Obstacles



When? How Long?



Questions to Help Managers



Quality and the Consumer



Quality and Production in Service Organizations



Some New Principles of Training and Leadership



Operational Definitions, Conformance, Performance



Standards and Regulations



Common Causes and Special Causes of Improvement. Stable System.



More Examples of Improvement Downstream



Some Disappointments in Great Ideas



Two Reports to Management



Plan for a Minimum Average Total Cost for Test of Incoming Materials and Final Product



Organization for Improvement of Quality and Productivity



Some Illustrations for Improvement of Living



Appendix: Transformation in Japan


Index