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Working Minds A Practitioner's Guide to Cognitive Task Analysis

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ISBN-10: 0262532816

ISBN-13: 9780262532815

Edition: 2006

Authors: Beth Crandall, Gary A. Klein, Robert R. Hoffman

List price: $34.95
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Description:

Cognitive Task Analysis (CTA) helps researchers understand how cognitive skills and strategies make it possible for people to act effectively and get things done. CTA can yield information people need--employers faced with personnel issues, market researchers who want to understand the thought processes of consumers, trainers and others who design instructional systems, health care professionals who want to apply lessons learned from errors and accidents, systems analysts developing user specifications, and many other professionals. CTA can show what makes the workplace work--and what keeps it from working as well as it might. Working Mindsis a true handbook, offering a set of tools for…    
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Book details

List price: $34.95
Copyright year: 2006
Publisher: MIT Press
Publication date: 7/7/2006
Binding: Paperback
Pages: 352
Size: 7.00" wide x 9.00" long x 0.83" tall
Weight: 1.430
Language: English

Beth Crandall is Senior Technical Director of the Klein Associates Division, Applied ResearchAssociates.

Robert J. Barro is Robert C. Waggoner Professor of Economics at Harvard University and a senior fellow of the Hoover Institution at Stanford University.Gary Klein is a cognitive psychologist and author of Sources of Power: How People Make Decisions, a book for management professionals on the capabilities of employees in stressful situations and environments.

Robert R. Hoffman is Senior Research Scientist at the Florida Institute for Human and MachineCognition.

Preface
Acknowledgments
Introduction
Overview of Cognitive Task Analysis Methods
Tools for Exploring Cognition in Context
Preparation and Framing
Using Concept Maps for Knowledge Elicitation and Representation
Incident-Based CTA: Helping Practitioners "Tell Stories"
CTA Methods and Experiment-Like Tasks
Analysis and Representation
Finding Cognition
Thinking About Cognition
Trends and Themes in the Development of Cognitive Task Analysis: The Rise of Modern Cognitive Psychology
Information Technology
Putting CTA Findings to Use
The Role of Cognitive Requirements in System Development
Cognitive Training
Understanding How Consumers Make Decisions: Using Cognitive Task Analysis for Market Research
Cognitive Task Analysis for Measurement and Evaluation
Future Directions for Cognitive Task Analysis
Guidance for Data Collection
Notes
References
Index