Wired for Speech How Voice Activates and Advances the Human-Computer Relationship

Name: Wired for Speech How Voice Activates and Advances the Human-Computer Relationship
Price: 42.01 USD
Availability: InStock
ISBN: 9780262140928

ISBN-10: 0262140926

ISBN-13: 9780262140928

Edition: 2005

Authors: Scott Brave, Clifford Nass

List price: $8.75

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Description:

Interfaces that talk and listen are populating computers, cars, call centers, and even home appliances and toys, but voice interfaces invariably frustrate rather than help. In Wired for Speech, Clifford Nass and Scott Brave reveal how interactive voice technologies can readily and effectively tap into the automatic responses all speech -- whether from human or machine -- evokes. Wired for Speechdemonstrates that people are "voice-activated": we respond to voice technologies as we respond to actual people and behave as we would in any social situation. By leveraging this powerful finding, voice interfaces can truly emerge as the next frontier for efficient, user-friendly technology. Wired…

Book details

List price: $8.75
Copyright year: 2005
Publisher: MIT Press
Publication date: 7/22/2005
Binding: Hardcover
Pages: 296
Size: 7.00" wide x 9.00" long x 1.00" tall
Weight: 1.430
Language: English

Scott Brave is Chief Technology Officer at Baynote, Inc.

Clifford Nass is Professor, Department of Communication, and Codirector, Kozmetsky Global Collaboratory, at Stanford University. He is the author of The Media Equation: How People Treat Computers, Television, and New Media Like Real People and Places.



Preface


Acknowledgments


A Note to Readers



Wired for Speech: Activating the Human-Computer Relationship



Gender of Voices: Making Interfaces Male or Female



Gender Stereotyping of Voices: Sex is Everywhere



Personality of Voices: Similars Attract



Personality of Voices and Words: Multiple Personalities are Dangerous



Accents, Race, and Ethnicity: It's Who You Are, Not What You Look Like



User Emotion and Voice Emotion: Talking Cars Should Know Their Drivers



Voice and Content Emotions: Why Voice Interfaces Need Acting Lessons



When Are Many Voices Better Than One? People Differentiate Synthetic Voices



Should Voice Interfaces Say "I"? Recorded and Synthetic Voice Interfaces' Claims to Humanity



Synthetic versus Recorded Voices and Faces: Don't Look the Look If You Can't Talk the Talk



Mixing Synthetic and Recorded Voices: When "Better" is Worse



Communications Contexts: The Effects of Type of Input on User Behaviors and Attitudes



Misrecognition: To Err Is Interface To Blame, Complex



Conclusion: From Listening to and Talking at to Speaking with


Notes


Author Index


Subject Index