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Handbook of Global Outsourcing and Offshoring

ISBN-10: 0230293522
ISBN-13: 9780230293526
Edition: 2nd 2011 (Revised)
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Book details

List price: $56.50
Edition: 2nd
Copyright year: 2011
Publisher: Palgrave Macmillan
Publication date: 10/25/2011
Binding: Hardcover
Pages: 304
Size: 6.50" wide x 9.50" long x 0.75" tall
Weight: 1.562
Language: English

List of Tables
List of Figures
Acknowledgments
Notes on Case Study Contributors
Introduction
Making a Sourcing Decision
Overview of the global sourcing marketplace
Sourcing models and sourcing decisions: what and when to outsource or offshore
Country attractiveness for sourcing
Building Sourcing Competencies
Supplier core capabilities and strategies for sustainability and growth
Leveraging knowledge and expertise
The client perspective: vendor selection strategy, retained management capabilities, and legal issues
Managing Sourcing Relationships
The IT outsourcing life cycle and the transition phase
Governance of outsourcing projects
Managing globally distributed teams
Innovation through sourcing
Offshore captive centers
Teaching Case Norwich Union: Managing strategic IT-based outsourcing projects
References
Name Index
Subject Index

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