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Managerial Psychology Managing Behavior in Organizations

ISBN-10: 0226469735
ISBN-13: 9780226469737
Edition: 5th 1988
List price: $45.00
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Book details

List price: $45.00
Edition: 5th
Copyright year: 1988
Publisher: University of Chicago Press
Publication date: 12/28/1989
Binding: Hardcover
Pages: 364
Size: 6.25" wide x 9.50" long x 0.75" tall
Weight: 1.232
Language: English

Preface
People one at a time: The Individual in the Organization
Introductory note
People are all alike: Three key ideas
People are different: The development of individuality
People are emotional: Human feelings and the manager
Thinking, learning, problem solving: People are also reasoning creatures
The turbulent marriage of reason and emotion: Attitudes, beliefs and values
Managerial styles of thinking: Is orderly thinking always good thinking?
Assessing people: Dilemmas of the evaluation process
People two at a time: Communicating, influencing, commanding, challenging
Introductory note
Communicating: Getting the word from A to B
Influencing other people: Dimensions and dilemmas
Authority: What is it, and when does it work?
Power tactics: Pressure, brainwashing, blackmail, and more
Manipulation: Slippery styles for influencing behavior
Collaborative models: Influencing softly, by supporting, helping, and trusting
From monetary incentives to career development: Efforts to influence human productivity
People in threes to twenties: Efficiency and influence in groups
Introductory note
Group decisions: Monsters or miracles?
Group process: What was really going on in that meeting?
Group pressure and the individual: Conformity and deviation
Conflict and competition among groups: My team can beat your team
Communication nets in groups

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