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| In this Section: | |
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| Brief Table of Contents | |
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| Full Table of Contents | |
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| Brief Table of Contents | |
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| Connecting Process and Principles | |
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| Connecting Perceptions and Communication | |
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| Connecting Self and Communication | |
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| Connecting Through Verbal Communication | |
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| Connecting Through Nonverbal Communication | |
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| Connecting Listening and Thinking in the Communication Process | |
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| Choosing a Topic and Connecting to the Audience | |
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| Research: Gathering and Using Information | |
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| Organizing and Outlining | |
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| Managing Anxiety and Delivering Your Speech | |
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| Informative Speaking | |
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| Persuasive Speaking | |
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| Interpersonal communication: A Theoretical Foundation | |
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| Developing And Maintaining Relationships: From Formation To Dissolution | |
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| Group and Team Communication | |
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| Participating in Groups and Teams | |
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| Full Table of Contents | |
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| Connecting Process and Principles | |
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| Communication: Making Connections | |
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| What is Communication? | |
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| Why Should We Study Communication? | |
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| Principles of Communication | |
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| Essential Components of Communication | |
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| Types of Communication | |
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| Distinguishing Social Media from Face-to-Face Communication | |
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| Misconceptions about Communication | |
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| Improving Communication Competence | |
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| Summary | |
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| Discussion Starters | |
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| Connecting Perceptions and Communication | |
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| Perception and Communication | |
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| The Perception Process | |
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| Perceptual Differences | |
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| Improving Perception Competencies and Perception Checking | |
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| Summary | |
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| Discussion Starters | |
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| Connecting Self and Communication | |
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| Understanding Self-Concept | |
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| Culture and Self-Concept | |
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| Gender and Self-Concept | |
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| Self-Fulfilling Prophecy and Impression Management | |
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| Enhancing Self-Concept | |
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| Summary | |
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| Discussion Starters | |
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| Connecting Through Verbal Communication | |
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| The Importance of Language | |
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| The Elements of Language | |
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| Language-Based Barriers to Communication | |
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| Language and Technology | |
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| How to Use Language Effectively | |
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| Summary | |
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| Discussion Starter | |
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| Connecting Through Nonverbal Communication | |
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| Making Everyday Connections | |
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| What is Nonverbal Communication? | |
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| Characteristics of Nonverbal Communication | |
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| Functions of Nonverbal Communication | |
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| Types of Nonverbal Communication | |
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| Improving Our Ability to Send and Interpret Nonverbal Communication | |
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| Summary | |
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| Discussion Starters | |
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| Connecting Listening and Thinking in the Communication Process | |
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| The Importance of Effective Listening | |
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| Effective Listening | |
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| The Functions of Listening | |
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| Barriers to Effective Listening | |
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| Critical Listening and Critical Thinking: Analyzing and Evaluating Messages | |
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| Improving Listening Competence | |
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| Listening and Technology | |
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| Intercultural Listening | |
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| Summary | |
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| Discussion Starters | |
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| Choosing a Topic and Connecting to the Audience | |
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| Selecting a Speech Topic | |
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| Determining the General Purpose, Specific Purpose, and Thesis of a Speech | |
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| Audience Analysis: Connecting with the Listeners | |
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| Summary | |
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| Discussion Starters | |
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| Notes | |
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| Research: Gathering and Using Information | |
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| Research: Gathering Information | |
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| Using Research to Support and Clarify Ideas | |
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| Summary | |
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| Discussion Starters | |
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| Organizing and Outlining | |
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| Organize the Body of Your Speech | |
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| Organize the Introduction of Your Speech | |
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| Organize the Conclusion of Your Speech | |
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| Outline Your Speech | |
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| Guidelines Using Presentational Note Cards | |
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| Sample Presentational Outline for an Informative Speech | |
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| Summary | |
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| Discussion Starters | |
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| References | |
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| Managing Anxiety and Delivering Your Speech | |
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| Managing Speech Anxiety | |
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| Methods of Delivery | |
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| Vocal and Physical Aspects of Delivery | |
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| Presentational aids | |
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| Presentation Software | |
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| Practice Your Delivery | |
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| Summary | |
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| Discussion Starters | |
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| Informative Speaking | |
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| Information and Power | |
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| Distinctions between Informative and Persuasive Speaking | |
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| Topics for Informative Speeches | |
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| Preparing and Developing an Informative Speech | |
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| Evaluating the Informative Speech | |
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| A Sample Informative Speech with Commentary | |
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| Summary | |
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| Discussion Starters | |
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| Appendix: Informative Speech Topics | |
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| Persuasive Speaking | |
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| The Goal of Persuasive Speaking | |
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| Topics for Persuasive Speeches | |
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| Persuasive Claims | |
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| Establishing Credibility (Ethos) | |
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| Preparing and Developing a Persuasive Speech | |
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| Fallacies in Argument Development | |
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| Evaluating the Persuasive Speech | |
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| Sample Persuasive Speech with Commentary | |
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| Interpersonal communication: A Theoretical Foundation | |
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| Connecting with Others via Interpersonal Communication | |
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| Theories of Interpersonal Communication | |
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| Self-Disclosure in Relationships | |
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| Summary | |
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| Discussion Starters | |
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| Developing And Maintaining Relationships: From Formation To Dissolution | |
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| Interpersonal Communication Competence | |
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| Relationship Formation | |
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| Relationship Dissolution | |
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| Signs That Show a Relationship is in Trouble | |
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| Interpersonal Conflict | |
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| Improving Communication Competence in Relationships | |
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| Summary | |
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| Discussion Starters | |
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| Group and Team Communication | |
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| Small-Group Communication: Making the Connection | |
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| Purposes and Types of Groups | |
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| Establishing a Group Culture | |
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| Characteristics of Small Groups | |
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| Ethical Behavior in Group Communication | |
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| Disadvantages of Small Groups | |
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| Summary | |
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| Discussion Starters | |
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| Participating in Groups and Teams | |
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| Team Building | |
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| Leadership | |
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| Conducting a Meeting | |
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| Member Participation | |
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| Problem Solving and Decision Making | |
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| Managing Group Conflict | |
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| Evaluating Small Group Performance | |
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| Summary | |
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| Discussion Starters | |
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| Appendix | |