Communication

ISBN-10: 0205865631
ISBN-13: 9780205865635
Edition: 4th 2013 (Revised)
List price: $126.95
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Description: Stresses the importance of understanding and celebrating difference This text describes basic communication theory in everyday, non-technical terms, while offering students an abundance of opportunities to analyze, understand, practice, and apply  More...

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Book details

List price: $126.95
Edition: 4th
Copyright year: 2013
Publisher: Routledge
Publication date: 1/30/2013
Binding: Paperback
Pages: 384
Size: 7.25" wide x 9.00" long x 0.75" tall
Weight: 1.364
Language: English

Stresses the importance of understanding and celebrating difference This text describes basic communication theory in everyday, non-technical terms, while offering students an abundance of opportunities to analyze, understand, practice, and apply skills to real-life situations. Communication: Embracing Differenceemphasizes the practical application of communication skills in interpersonal, small group, and public settings.  Targeting both mainstream and non-traditional students, this text is designed with an overall approach that resonates with diverse student populations. This text is available in a variety of formats – print and digital. Check your favorite digital provider for your eText, including CourseSmart, Kindle, Nook, and more. To learn more about our programs, pricing options and customization, click the Choices tab. Learning GoalsUpon completing this book, readers will be able to:Understand basic communication theoryApply skills to real-life situationsUnderstand how technology has changed communicationNote:MySearchLab does not come automatically packaged with this text.  To purchase MySearchLab, please visit:www.mysearchlab.comor you can purchase a ValuePack of the text + MySearchLab (at no additional cost): ValuePack ISBN-10: 0205943667 / ValuePack ISBN-13: 9780205943661

In this Section:
The Process of Communication
An Overview of Communication
Perception
Listening
Verbal Communication
Nonverbal Communication
Interpersonal Communication
Understanding Ourselves and Others
Creating a Positive Communication Climate
Interviewing
Communicating in Small Groups
Solving Problems Using Small Groups
Public Communication
Selecting a Speech Topic and Adapting to the Audience
Researching and Using Supporting Material for Your Speech
Organizing Your Speech
Delivering Your Speech
The Informative Speech
The Persuasive Speech
The Process of Communication
An Overview of Communication
The Communication Process
Functions of Communication
Types of Communication
Understanding Difference, Diversity, and Communication
Summary
Review Questions
Key Concepts
Perception
The Process of Perception
Perceptions of Ourselves
Perceptions of Others
Developing Accurate Perceptions of Ourselves and Others
Summary
Review Questions
Key Concepts
Listening
Hearing and Listening
Factors That Interfere with Listening
Effective Listening
Summary
Review Questions
Key Concepts
Verbal Communication
The Nature of Language and Meaning
The Meaning of Words
Factors that Influence Our Language Use
Problems with Language
Improving Verbal Skills
Summary
Review Questions
Key Concepts
Nonverbal Communication
The Nature of Nonverbal Communication
Types and Functions of Nonverbal Communication
Improving Nonverbal Communication
Summary
Review Questions
Key Concepts
Interpersonal Communication
Understanding Ourselves and Others
The Nature of Interpersonal Relationships
Self Disclosure Within Relationships
Theoretical Explanations of Interpersonal Communication
Conflict within Relationships
Improving Our Efforts to Manage Conflicts
Summary
Review Questions
Key Concepts
Creating a Positive Communication Climate
Understanding Defense Mechanisms
Coping with Defensiveness
Stepping Back from Defensive Communication
Summary
Review Questions
Key Concepts
Interviewing
Interview Questions
Open and Closed Questions
Organizing the Interview
Types of Interviews
Improving Your Interviewing Skills
Summary
Review Questions
Key Concepts
Communicating in Small Groups
An Overview of Small Group Communication
Types of Small Groups
Variables in Small Group Communication
Participating in Small Group Discussions
Communication Skills within Small Groups
Summary
Review Questions
Key Concepts
Solving Problems Using Small Groups
Solving Problems as a Group
The Process of Problem Solving
Leadership
Effective Leadership Communication
Summary
Review Questions
Key Concepts
Public Communication
Selecting a Speech Topic and Adapting to the Audience
Selecting a Topic
Yourself
The Situation
The Audience
Demographic Factors
Audience Characteristics
Brainstorming
Adapting to the Audience
The Speech Purpose
Summary
Review Questions
Key Concepts
Researching and Using Supporting Material for Your Speech
Sources of Information
Finding Sources: The Library
Using the Internet: World Wide Web
Citing Sources
Forms of Support for Your Speech
Presentational Aids
Using Presentational Aids
Summary
Review Questions
Key Concepts
Organizing Your Speech
The Body
The Introduction
The Conclusion
Transitions
Preparing the Speech Outline
Summary
Review Questions
Key Concepts
Delivering Your Speech
Oral and Written Communication
Understanding Speech Anxiety
Types of Delivery
Sharing Ideas
Using Your Body
Using Your Voice
Practicing Your Speech
Summary
Review Questions
Key Concepts
The Informative Speech
The Nature of the Informative Speech
Informative Speech Topics
Organizing the Informative Speech
Methods of Presenting an Informative Speech
Summary
Review Questions
Key Concepts
The Persuasive Speech
Developing a Persuasive Speech Objective
Topics for a Persuasive Speech
Organizing Your Persuasive Speech
Developing Persuasive Appeals
Techniques for Enhancing Your Credibility
Summary
Review Questions
Key Concepts
Glossary

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