Technical Communication

ISBN-10: 0205559573

ISBN-13: 9780205559572

Edition: 11th 2008

Authors: John M. Lannon

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Description:

Treats technical communication as a problem-solving activity through practical applications and a heavy emphasis on the writing process. nbsp; The writing process, international and cultural communication issues, ethics in technical communication. nbsp; Introductory technical communication
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Book details

List price: $109.33
Edition: 11th
Copyright year: 2008
Publisher: Longman Publishing
Publication date: 11/9/2007
Binding: Paperback
Pages: 800
Size: 7.75" wide x 9.50" long x 1.50" tall
Weight: 2.860
Language: English

indicates new material
Preface
Acknowledgments
Introduction to Technical Communication
Technical Communication Is User-Centered
Technical Communication Is Accessible
Sample Document: A Citizen's Guide to Bioremediation
Technical Communication Comes in All Shapes and Sizes
Technical Communicators Rely on Many Skills
Technical Communication Is Part of Most Careers
Communication Has Both an Electronic and a Human Side
Communication Reaches a Diverse Audience
Consider This:Twenty-First Century Jobs Require Portable Skills
On the Jobhellip;Types of Writing
Exercises
Collaborative Project
Service-Learning Project
Communicating in the Workplace
Preparing an Effective Technical Document
Complete the Key Tasks
Case Study: Completing the Key Tasks: Delivering the Essential Information; Making a Persuasive Case; Weighing the Ethical Issues; Working on a Team
Rely on Creative and Critical Thinking
Checklist: Creative and Critical Thinking in the Writing Process
Make Proofreading Your Final Step
Guidelinesfor Proofreading
Checklist: Proofreading
ConsiderThis: Workplace Settings Are Increasingly Virtual
Exercises
Collaborative Project
Service-Learning Project
Delivering Usable Information
Assess the Audiencersquo;s Information Needs
Identify Levels of Technicality
The Highly Technical Document
Sample Document: A Technical Version of an Emergency Treatment Report
The Semitechnical Document
Sample Document: A Semitechnical Version of an Emergency Treatment Report
The Nontechnical Document
Sample Document: A Nontechnical Version of an Emergency Treatment Report
Primary and Secondary Audiences
Case Study: Tailoring a Single Document for Different Users
Web-based Documents for Multiple Audiences
Develop an Audience and Use Profile
Audience Characteristics
Purpose of the Document
Intended Use of the Document
Audiencersquo;s Technical Background
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