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Organizational Communication for Survival Making Work, Work

ISBN-10: 0205408001
ISBN-13: 9780205408009
Edition: 3rd 2005 (Revised)
List price: $84.20
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Book details

List price: $84.20
Edition: 3rd
Copyright year: 2005
Publisher: Allyn & Bacon, Incorporated
Publication date: 7/7/2004
Binding: Hardcover
Pages: 224
Size: 6.25" wide x 9.00" long x 0.75" tall
Weight: 0.792
Language: English

Preface
The Nature of Organizations
Types of Organizations
Common Characteristics of All Organizations
Organizational Environments
Preliminary Principles for Peons
The Nature of Communication in Organizations
Myths and Misconceptions about Communication in Organizations
Organizational Communication Defined
Components of Communication
Functions of Communication in Organizations
Organizational Communication Networks
Formal Communication Flow and Impact
Nonverbal Behavior and Communication
Significance of Nonverbal Communication in Organizations
Functions of Nonverbal Messages
Categories of Nonverbal Messages
Immediacy and Organizational Communication
Outcomes of Immediacy Behavior
Drawbacks of Immediacy
Administration, Supervision, and Communication
Supervisors' Duties: Subordinates' Views
Why Aren't Managers Doing Their Jobs? To Supervise or to Administer? That Is the Question
What Kind of Manager Do You Have?
Barriers to Effective Communication
Climate Control
Status
Communication Overload
Defensiveness
Communication and Individual Differences
Organizational Types
Personality Types
Perceptions of People in Organizations
Source Credibility
Interpersonal Attractiveness
Homophily
Other Interpersonal Perceptions
Approaches to Management
Early Orientations
Leadership Approaches
Socio-Communicative Orientations and Styles
The Ideal Leader?
Management Communication Styles and Decision-Making
Management Communication Styles (MCS)
Why Managers Select One MCS over Another
Identifying the MCS
Power and Status
Nature of Status
Status Symbols
Communication and Status
Power
From the Peon's Perspective
Organizational Culture
Defining Culture
Culture and Communication
Cultural Terminology
Organizations and Cultures
Ethnocentrism
Communication and Change
Why People Resist Change in Organizations
Informal Communication Network Roles
Innovativeness: The Willingness to Adopt
Introducing Change
Stages of the Adoption Process
Characteristics or Attributes of Innovations
Six Conditions Necessary for Successful Change
Disagreement, Conflict, and Groupthink
Disagreement and Conflict
Tolerance for Disagreement
Conflict Prevention
Conflict Management
Groupthink: Too Much Agreement for the Good of the Organization
Effective Supervisory and Subordinate Relationships
Why Some Do Not Survive: Ten Common Communication Mistakes
How to Survive: Common Communication Strategies for Survival
Index

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