Interviewing Situations and Contexts

ISBN-10: 0205401953
ISBN-13: 9780205401956
Edition: 2006
List price: $124.60
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Book details

List price: $124.60
Copyright year: 2006
Publisher: Allyn & Bacon, Incorporated
Publication date: 7/11/2005
Binding: Paperback
Pages: 336
Size: 7.00" wide x 9.00" long x 1.00" tall
Weight: 1.628
Language: English

Preface
Introduction
The Basics of Interviewing
Types of Interviews
Phases in the Interview Process
Techniques for Interviews
Interview Structure
Interviewer/Interviewee Relationship
Nonverbal Issues in the Interview
Informal Interviewing: Interviewing in Everyday Life
Interpersonal Communication
Relationship Development
Group Communication
Educational Development
Interviewing and Listening
Interviewing in the Public Arena
Interviewing in the Organizational Setting
The Employment Interview: The Employerrsquo;s Perspective
The Purpose of Job Interviews
The Interviewerrsquo;s Preparation
Conducting the Interview
The Behavorial Interview
Varying by Employment Purpose
The Resume Probe
Puzzle-Based Interviews
The Legal Side of Employment Interviews
The Employment Interview: The Job Applicantrsquo;s Perspective
Starting the Process
Resumes
Cover Letters
Preparing for the Interview
The Persuasive Interview
Persuasion
The Sales Interview
Stages of the Sales Interview
Negotiation
Situational Sales Interviews
Sales Burnout
Performance Appraisal and Exit Interviews
Purposes of Appraisal Interviews
Levels of Assessment
Legal Issues
Common Problems with Appraisal Interviews
Methods of Performance Appraisal
Improving Performance Appraisals
Employee Responses
The Exit Interview
Interviewing in the Media

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