Lead with LUV A Different Way to Create Real Success

ISBN-10: 0137039743
ISBN-13: 9780137039746
Edition: 2011
List price: $28.99 Buy it from $3.00
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Description: Once, there was a remarkable person who led with love. Her company succeeded where its competitors struggled. Its customers were loyal, its employees loved to work there, and it was profitable year after year, for decades. This loving leader began  More...

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Book details

List price: $28.99
Copyright year: 2011
Publisher: FT Press
Publication date: 11/29/2010
Binding: Hardcover
Pages: 192
Size: 5.75" wide x 8.25" long x 0.75" tall
Weight: 0.660
Language: English

Once, there was a remarkable person who led with love. Her company succeeded where its competitors struggled. Its customers were loyal, its employees loved to work there, and it was profitable year after year, for decades. This loving leader began her career as an executive secretary, yet the company's founder chose her to succeed him as president. When asked why, he said, "Because she knows how to love people to success." She is Colleen Barrett, President Emeritus of Southwest Airlines.Lead with LUV*is an extraordinary, wide-ranging conversation between Barrett and the legendary Ken Blanchard, author ofThe One Minute Manager. Drawing on personal experience, Barrett and Blanchard reveal why leading with love is the most powerful way to lead and why it can help you achieve truly amazing levels of performance. Discover: What "love" really means in the organizational context. Why leading with love is not "soft" management! How to use redirection and tough love to handle inappropriate behavior or performance. Why "servant leadership" is love in action, and how to make it work. When leading with love means telling your customer he's wrong. How to build the compelling vision and culture that sustains leadership with love. *LUV is the New York Stock Exchange symbol of Southwest Airlines.

Kenneth Hartely Blanchard was born May 6, 1939, in Orange, New Jersey. He married Marjorie McKee, a business consultant, in 1962. He founded Blanchard Training and Development in 1977. Blanchard has cowritten several books on management, including one of the best-selling management books of all time, The One-Minute Manager (1982) with Spencer Johnson. In the book, the authors describe effective and efficient management skills. The basics to good management are setting goals, praising, and reprimanding. Blanchard says that these skills can easily be translated to work in the home as well as the office. Blanchard lives in San Diego, California.

Foreword
What Is Leadership?
Celebrating Successes
Having Mentors
Servant Leadership is Love in Action
Understanding Servant Leadership
The Triple Bottom Line
Employer of Choice
Provider of Choice
Investment of Choice
Making Unions Your Business Partners
Citizen of Choice
A Compelling Vision
A Significant Purpose
A Picture of the Future
Clear Values
What Makes Servant Leadership Work?
Defining Love
Maintaining a Strong Culture
Differences Between Self-Serving and Servant Leaders
Final Words
Epilogue
Endnotes
LUV Notes
About the Leading at a Higher Level Series
About the Authors

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