Leading Six Sigma A Step-by-Step Guide Based on Experience with GE and Other Six Sigma Companies

ISBN-10: 0136117422
ISBN-13: 9780136117421
Edition: 2003
List price: $29.95 Buy it from $10.64
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Book details

List price: $29.95
Copyright year: 2003
Publisher: FT Press
Publication date: 11/1/2002
Binding: Paperback
Pages: 304
Size: 6.00" wide x 8.75" long x 0.75" tall
Weight: 0.880
Language: English

Preface
Acknowledgements
So You Want to Do Six Sigma?
Why You Need This Book
An Overview
Roles of Six Sigma Leaders
Summary
References
Four Case Studies: What Works and What Doesn't
Inside GE's Experiences
The First Year--1996. The Push for Tangible Benefits
DFSS and a Critical Mass of Green Belts
A Refocus on Customers
Digitization and Six Sigma
A Reinvigoration
The W. R. Grace Story
Less Successful Six Sigma Deployments
Summary
References
How to Successfully Deploy Six Sigma
Why Were GE and Grace Successful?
Why Were Others Less Successful?
The Keys to Successful Six Sigma Deployment
A High-Level Roadmap For Six Sigma Deployment
Summary
References
Launching the Initiative
Full or Partial Deployment?
Developing the Deployment Plan
Deployment Plan Elements
Selecting the Right Projects
The Concept of Process Entitlement
Developing the Project Charter
Selecting the Right People
What Training Do I Need?
Selecting a Six Sigma Provider
Summary
References
Managing the Effort
Managerial Systems and Processes
Management Project Reviews
Project Reporting and Tracking System
Communication Plan
Reward and Recognition Plan
Project Identification/Prioritization System
Inclusion of Six Sigma in Budgeting Processes
Deployment Processes for Leaders
Integrating Six Sigma with Current Management Systems
Summary
Sustaining Momentum and Growing
Playing Defense--Sustaining Momentum
Playing Offense--Growing the Effort
Summary
References
The Way We Work
Integrating Six Sigma With Process Management Systems
Creating an Overall Organizational Improvement System
Integration of Six Sigma With Other Strategic Initiatives
The Long-Term Impact of Six Sigma
Summary
References
Final Thoughts for Leaders
Understanding the Role of the Six Sigma Tools--A Case Study
How to Think About the Six Sigma Tools
Advice For Ensuring Project Success
Good Questions to Ask in Project Reviews
Advice for Ensuring Success of the Six Sigma
Initiative
Good Questions to Ask in Reviews of the Overall Initiative
Summary
Additional Six Sigma
References
Deployment Questions and Answers
General Questions About Six Sigma
Questions Concerning MBB and BB Roles
Project Selection and Review Questions
Training Questions
Questions Concerning Financial Benefits
Other Human Resources Questions
References
Six Sigma Deployment Plan-An Example
Contents
Introduction
Deployment Plan Elements
Lessons Learned
Key Issues
Action Plan
Glossary
Acronyms
Index

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