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Office Procedures for the 21st Century

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ISBN-10: 0135063892

ISBN-13: 9780135063897

Edition: 8th 2011

Authors: Sharon Burton, Nelda Shelton

List price: $87.99
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For courses in Office Procedures, Office Administration and Management courses.This market-leaderhelps students acquire the office and interpersonal skills needed to excel in any organization. Its proven approach means students acquire these skills quickly and chapters introduce a range of topics including file management, time management, employment skills, basic financial forms, problem solving, human relations and more! This edition features more on communication, references Microsoft Office 2007, and expands the office simulation to include both functional and cumulative exercises. New chapters address the medical and legal office and new assignments develop employer-ready skills.
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Book details

List price: $87.99
Edition: 8th
Copyright year: 2011
Publisher: Pearson Education, Limited
Publication date: 2/8/2010
Binding: Comb Bound 
Pages: 640
Size: 9.50" wide x 11.25" long x 1.00" tall
Weight: 3.124
Language: English

Sharon Burton is a professor in the Business Studies Division at Brookhaven College, and is also working in the Office of New Program Development, Dallas Community College District (DCCCD). She has 25+ years experience in community college teaching. Recently, she has been designing and teaching Internet courses, including business math, MS Office, and business writing. She has a BBA from Lamar University and a MBE from University of North Texas.

Nelda Shelton received her BS and MBE degrees from the University of North Texas, Denton, Texas. She has taught for Tarrant County College District, South Campus, Fort Worth, Texas, for 35 years in the Business and Office Administration Departments. Her teaching experience for the last ten years has been in business math and accounting, both in the classroom and distance learning via the Internet.

Part II
Building Communications Skill