Managing Behavior in Organizations

ISBN-10: 0132729830
ISBN-13: 9780132729833
Edition: 6th 2013 (Revised)
Authors: Jerald Greenberg
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Description: Managing Behavior in Organizations provides a brief tour of the scientific and practical highlights of organizational behavior (OB).

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Book details

List price: $111.99
Edition: 6th
Copyright year: 2013
Publisher: Pearson Education, Limited
Publication date: 7/31/2012
Binding: Paperback
Pages: 504
Size: 6.75" wide x 9.00" long x 0.75" tall
Weight: 1.672
Language: English

Managing Behavior in Organizations provides a brief tour of the scientific and practical highlights of organizational behavior (OB).

Preface
Introduction
The Field of Organizational Behavior
The Field of Organizational Behavior: What's It All About?
OB Is Responsive to Socioeconomic Conditions
Historical Overview of the Field of OB
What Lies Ahead in This Book?
Organizational Justice, Ethics, and Corporate Social Responsibility
Organizational Justice: Fairness Matters
Ethical Behavior in Organizations: What is It and Why Does It Matter?
Why Do Some People Behave Unethically, at Least Sometimes?
Ethics in the International Arena
Beyond Ethics: Corporate Social Responsibility
Individual Behavior
Individual Processes: Personality, Social Perception, and Learning
Personality: What Makes Us Each Unique
Social Perception and Attribution: Understanding and Judging Others
The Biased Nature of Social Perception
Learning: Adapting to the World of Work
Applications of Learning in Organizations
Coping with Organizational Life: Emotions and Stress
Understanding Emotions and Mood
The Role of Emotions and Mood in Organizations
Managing Emotions in Organizations
Stress: Its Basic Nature
Major Causes of Stress in the Workplace
Adverse Effects of Organizational Stress
Reducing Stress: What Can Be Done?
Work-Related Attitudes: Prejudice, Job Satisfaction, and Organizational Commitment
Attitudes: What Are They?
Prejudice and Discrimination: Negative Attitudes and Behavior Toward Others
Strategies for Reducing Workplace Prejudice: Managing a Diverse Workforce
Job Satisfaction: Its Nature and Major Theories
Job Dissatisfaction: Consequences and Ways to Reduce Them
Organizational Commitment: Attitudes Toward Companies
Motivating People to Work
What Is Motivation?
Motivating by Enhancing Fit With an Organization
Motivating by Setting Goals
Motivation to Achieve Equity
Expectancy Theory: Believing You Can Get What You Want
Group Behavior
Interpersonal Behavior in the Workplace: Conflict, Cooperation, Trust, and Deviance
Psychological Contracts: Our Expectations of Others
Trust in Working Relationships
Organizational Citizenship Behavior: Prosocial Behavior That Goes Beyond Formal Job Requirements
Cooperation: Providing Mutual Assistance
Conflict: The Inevitable Result of Incompatible Interests
Deviant Organizational Behavior
Organizational Communication
Communication: Its Basic Nature
Formal Communication in Organizations
Informal Communication: Beyond the Organization Chart
Communicating with and without Words: Verbal and Nonverbal Communication
Improving Your Communication Skills
Communication in Today's Global Economy
Group Processes and Work Teams
Groups at Work: Their Basic Nature
The Basic Building Blocks of Group Dynamics
Individual Performance in Groups
Teams: Empowered Work Groups
Decisions Making by Individuals and Groups
A General, Analytical Model of Decision Making
The Broad Spectrum of Organizational Decisions
Factors Influencing Individual Decisions in Organizations
How Are Individual Decisions Made?
The Imperfect Nature of Individual Decisions
Group Decisions: Do Too Many Cooks Spoil the Broth?
Techniques for Improving the Effectiveness of Decisions
The Quest for Leadership
The Nature of Leadership
The Trait Approach to Leadership: Having the Right Stuff
Leadership Behavior: What Do Leaders Do?
Leaders and Followers
Contingency Theories of Leader Effectiveness
Leadership Development: Bringing Out the Leader Within You
Organizational Processes
Organizational Culture, Creativity, and Innovation
Organizational Culture: Its Basic Nature
Creating, Transmitting, and Changing Organizational Culture
Creativity in Individuals and Work Teams
Promoting Creativity in Organizations
The Process of Innovation
Designing Effective Organizations
Organizational Structure: The Basic Dimensions of Organizations
Departmentalization: Ways of Structuring Organizations
Organizational Design: Coordinating the Structural Elements of Organizations
Interorganizational Designs: Joining Multiple Organizations
Managing Organizational Change: Strategic Planning and Organizational Development
The Prevalence of Change in Organizations
The Nature of the Change Process
Strategic Planning: Deliberate Change
Resistance to Change: Maintaining the Status Quo
Organizational Development Interventions: Implementing Planned Change
Three Critical Questions About Organizational Development
Company Index
Name Index
Subject Index

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