Check-In Check-Out Managing Hotel Operations

ISBN-10: 0132706717

ISBN-13: 9780132706711

Edition: 9th 2013 (Revised)

List price: $104.99 Buy it from $22.57
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Description: Now in its Ninth Edition, Check-in Check-Out remains the leading guide to managing profitable hotel operations. Extensively revised to reflect the industry's rapid change, it presents rich detail about best practices and future directions, while offering the widest coverage of any book in the field. Students gain an intuitive understanding based on the flow of the guest's experience: through reservation, arrival, registration, service purchasing, departure, billing, and recordkeeping. The entire rooms division is covered thoroughly, and linked to other hospitality functions, related industries, and the broader economy. Extensive new coverage includes: increased internationalization; green operations; new financing sources; boutique and urban collections; new reservations strategies; and much more. This edition has been streamlined to help students learn more in less time, and contains 150+ exhibits to promote visual learning.

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Book details

List price: $104.99
Edition: 9th
Copyright year: 2013
Publisher: Pearson Education, Limited
Publication date: 8/7/2012
Binding: Hardcover
Pages: 432
Size: 8.60" wide x 10.90" long x 1.00" tall
Weight: 3.520
Language: English

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