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Check-In Check-Out Managing Hotel Operations

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ISBN-10: 0132706717

ISBN-13: 9780132706711

Edition: 9th 2013 (Revised)

Authors: Gary K. Vallen, Jerome J. Vallen

List price: $124.49
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Now in its Ninth Edition, Check-in Check-Out remains the leading guide to managing profitable hotel operations. Extensively revised to reflect the industry's rapid change, it presents rich detail about best practices and future directions, while offering the widest coverage of any book in the field. Students gain an intuitive understanding based on the flow of the guest's experience: through reservation, arrival, registration, service purchasing, departure, billing, and recordkeeping. The entire rooms division is covered thoroughly, and linked to other hospitality functions, related industries, and the broader economy. Extensive new coverage includes: increased internationalization; green…    
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Book details

List price: $124.49
Edition: 9th
Copyright year: 2013
Publisher: Pearson Education, Limited
Publication date: 8/7/2012
Binding: Hardcover
Pages: 480
Size: 8.75" wide x 11.25" long x 0.75" tall
Weight: 2.420
Language: English