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Supervisor's Survival Kit

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ISBN-10: 013239698X

ISBN-13: 9780132396981

Edition: 11th 2009

Authors: Cliff Goodwin, Daniel Griffith

List price: $91.66
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Description:

Continuing the Elwood Chapman tradition, author Cliff Goodwin brings youThe Supervisorrsquo;s Survival Kit,the11 h Edition.Updated throughout, thisnbsp;newnbsp;edition focuses on the essential techniques and skills needed to be an effective supervisor. It offers a unique approach-fostering supervisory skills through the use of role plays, case studies, games and exercises-and will help readers gain confidence in their leadership and supervisory roles. This book discusses how to make the transition to management, achieve productivity through people, build an effective team, and conduct essential supervisory tasks such as staffing, delegating, motivating and appraising employees. New to this…    
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Book details

List price: $91.66
Edition: 11th
Copyright year: 2009
Publisher: Pearson Education
Publication date: 10/6/2008
Binding: Paperback
Pages: 368
Size: 8.00" wide x 9.90" long x 0.70" tall
Weight: 1.606
Language: English

Sid James is one of Cliff Goodwin's four best-selling biographies. He is also the author of To Be A Lady: The Story of Catherine Cookson, When the Wind Changed: The Life and Death of Tony Hancock and Evil Spirits: The Life of Oliver Reed. Cliff Goodwin was born in London in 1950. He was educated in Slough, Berkshire, and joined the town's weekly newspaper as a trainee journalist in 1968. Since then he has worked in newspapers, magazines, public relations and for the local radio. His coverage of the 1988 Lockerbie air crash earned him a regional press award. In 1993, after 25 years of journalism, he decided to concentrate on full-time writing. He lives in the north-east of England.

Getting into Supervision
Should You Be a Supervisor?
Making the Transition
The Supervisors Role and Responsibility in the Modern Organization
Human Relations and Communications: The Key to Successful Supervision
Achieving Productivity Through People
The Supervisor-Employee Relationship
Creating a Productive Working Climate
Quality Control and Continuous Improvement
The Effective Work Team
Communicating Privately
The Problem Employee
Staffing
Delegation
Use Your Knowledge Power
Managing Performance
Managing Yourself
Learning How to Concentrate and Manage Your Time
Establishing Goals and Planning
Setting Priorities
Make Decisive Decisions
Where Do I Go From Here?
Common Mistakes You Dont Want to Make
Converting Change into Opportunity