Management of EMS

ISBN-10: 0132324326
ISBN-13: 9780132324328
Edition: 2010
List price: $105.20 Buy it from $62.88
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Book details

List price: $105.20
Copyright year: 2010
Publisher: Prentice Hall PTR
Publication date: 1/27/2009
Binding: Paperback
Pages: 528
Size: 8.25" wide x 10.00" long x 1.25" tall
Weight: 2.464
Language: English

Preface
Government Structure and EMS
The Beginning of EMS
The History of Prehospital Emergency Medicine
Federal Initiatives
The EMS System
The EMS Agenda for the Futur
eFederal Government and EMS
Department of Transportation/National Highway Traffic Administration
Office of Domestic Preparedness
Health and Human Services
Federal Communications Commission
State Organizations and Activities
State InitiativesState EMS Offices
County and Local Governments
Other Government Interactions
Professional Organizations
Management Organizations
Unions and Labor Groups
Trade and Advocacy Groups
Physicians Groups
Aeromedical Associations
Standards Setting Organizations
Accreditation Agencies with EMS Interest
Provider Associations
Lobby OrganizationsVolunteers
Strategic Planning for EMS
Benefits of Strategic Planning
Setting the Stage for Strategic Planning
Overview of a Strategic Plan
Balanced Scorecard
Contingency Model of Strategic Planning
Planning Processes
Clearly Defined Mission and Vision
Brainstorming
SWOT AnalysisHow to Use a SWOT Analysis
Internal Characteristics: Strengths and Weaknesses
External Characteristics: Opportunities and Threats
Clearly Defined Goals and Objectives
Costing Out Planning Process
Economies of Scale
Work Load Indicators
Capital Expenses
Operating Expenses
Facility Cost
Capital Equipment Cost
Personnel Cost
Problem Research Techniques
Who Is Involved with the Problem or Budget Item?
Project and Program Management
Tools for Strategic PlanningCritical Path Method
PERTStrategic Plan as a Living Document
Business Plan
Strategic Quality Planning at the State of Regional Level
State and Regional Vision
Strategic Quality Planning Structure
Manager to Leader
Origins of Management
The Role of Management
Values Statements
Culture
Managing Power
Management Defined
Basic Management Skills
Management Processes
Employee Needs, What Employees Want
Increase Supervisor/Subordinate Communication
Foster a Supportive Work Environment
Delegate Tasks When Appropriate
Institute Sound Performance Appraisal and Coaching Programs
Motivation and Building Teams
Foundations of Motivation
Team Building and Participation
LeadershipWhat is the Same?
What is Different?
Leadership Defined
Establishing Vision for the Organization
Leadership Styles
Competency
Communication
Managing E-mail
Communicating with People
Conflict Resolution
Ethics and the Leader
Succession Planning
Coaching
Mentoring
Leadership Failures
Why EMS Leadership Fails and Why EMS Teams Fail
Injury Prevention and EMS
Introduction to Injury Prevention
History of Injury Prevention
Injury Prevention Programs
Databases and Injury Prevention
Science of Injury Prevention
Public Health Model
Epidemiological Model
Haddon Matrix
Access, Interpret, Use, and Present Injury Data
Framing an Injury Problem
Finding Data to Define the Injury Problem
Federal Cost Tracking
Interventions
The Spectrum of Prevention
Putting It to Action
Injury Prevention Leadership
Implementing These Strategies at the Community Level
Funding Strategies
Collaborative ApproachesBest Practices in Injury Prevention

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