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Hospitality and Restaurant Management

ISBN-10: 0132116138
ISBN-13: 9780132116138
Edition: 2nd 2013 (Revised)
List price: $48.99
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Description: MANAGEFIRST: HOSPITALITY AND RESTAURANT MANAGEMENT WITH ANSWER SHEET, 2/e is focused on Hospitality Management and Restaurant Management. It includes essential content plus learning activities, case studies, professional profiles, research topics  More...

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Book details

List price: $48.99
Edition: 2nd
Copyright year: 2013
Publisher: Pearson Education, Limited
Publication date: 3/22/2012
Binding: Paperback
Pages: 320
Size: 8.25" wide x 10.50" long x 0.50" tall
Weight: 1.584
Language: English

MANAGEFIRST: HOSPITALITY AND RESTAURANT MANAGEMENT WITH ANSWER SHEET, 2/e is focused on Hospitality Management and Restaurant Management. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives.The exam can be taken in either a paper-and-pencil or online format. The exam format is selected at the time of purchase.The text and exam are part of the NRAEF ManageFirst Program from the National Restaurant Association Educational Foundation. This edition is created to teach restaurant and hospitality students the core competencies of the Ten Pillars of Restaurant Management. the Ten Pillars of Restaurant Management is a job task analysis created with the input and validation of the industry that clearly indicates what a restaurant management professional must know in order to effectively and efficiently run a safe and profitably operation. the NRAEF ManageFirst Program training program is based on a set of competencies defined by the restaurant, hospitality and foodservice industry as those needed for success. This competency-based program includes 10 topics each with a Competency Guide, exam, Instructor Resources, certificate and credential.*This Competency Guide includes a Paper-and-Pencil version of the exam answer sheet.

About the National Restaurant Association and the National Restaurant Association Educational Foundation
Acknowledgements
Features of the ManageFirst Books
Real Manager
Dynamics of Leadership
Leaders Facilitate the Planning Process
Leaders Are Effective Communicators
Leaders Facilitate Employee Performance
Leaders Facilitate Teamwork
Leaders Manage Employee Work Schedules
Leaders Manage Daily Operations
Leaders Manage Meetings
Leaders Manage Compensation Programs
Employee Retention and Terminations
Field Project
Glossary
Index

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