Firms of Endearment How World-Class Companies Profit from Passion and Purpose

ISBN-10: 0131873725
ISBN-13: 9780131873728
Edition: 2007
List price: $43.99
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Description: With 'Firms of Endearment', learn how your company can achieve and sustain success in a radically new era - an era where social and emotional values are just as important as profit.

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Book details

List price: $43.99
Copyright year: 2007
Publisher: Wharton School Publishing
Publication date: 1/31/2007
Binding: Hardcover
Pages: 320
Size: 6.50" wide x 9.25" long x 1.00" tall
Weight: 1.144
Language: English

With 'Firms of Endearment', learn how your company can achieve and sustain success in a radically new era - an era where social and emotional values are just as important as profit.

Prologue : a whole new world
It's not share of wallet anymore; it's share of heart
New age, new rules, new capitalism
The chaotic interregnum
Employees - the decline and fall of human resources
Customers - the power of love
Investors - reaping what FoEs sow
Partners - elegant harmonies
Society - the ultimate stakeholder
Culture - the secret ingredient
Lessons learned
Crossing over to the other side

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