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Preface | |
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Building a Strategic Framework to Analyze Supply Chains | |
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Understanding the Supply Chain | |
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What Is a Supply Chain? | |
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The Objective of a Supply Chain | |
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The Importance of Supply Chain Decisions | |
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Decision Phases in a Supply Chain | |
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Process View of a Supply Chain | |
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Examples of Supply Chains | |
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Summary of Learning Objectives | |
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Discussion Questions | |
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Bibliography | |
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Supply Chain Performance: Achieving Strategic Fit and Scope | |
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Competitive and Supply Chain Strategies | |
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Achieving Strategic Fit | |
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Expanding Strategic Scope | |
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Summary of Learning Objectives | |
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Discussion Questions | |
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Bibliography | |
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Supply Chain Drivers and Metrics | |
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Drivers of Supply Chain Performance | |
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Framework for Structuring Drivers | |
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Facilities | |
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Inventory | |
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Transportation | |
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Information | |
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Sourcing | |
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Pricing | |
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Obstacles to Achieving Fit | |
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Summary of Learning Objectives | |
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Discussion Questions | |
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Bibliography | |
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Case Study Seven-Eleven Japan Co. | |
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Designing the Supply Chain Network | |
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Designing Distribution Networks and Applications to e-Business | |
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The Role of Distribution in the Supply Chain | |
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Factors Influencing Distribution Network Design | |
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Design Options for a Distribution Network | |
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e-Business and the Distribution Network | |
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Distribution Networks in Practice | |
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Summary of Learning Objectives | |
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Discussion Questions | |
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Bibliography | |
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Network Design in the Supply Chain | |
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The Role of Network Design in the Supply Chain | |
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Factors Influencing Network Design Decisions | |
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Framework for Network Design Decisions | |
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Models for Facility Location and Capacity Allocation | |
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The Role of IT in Network Design | |
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Making Network Design Decisions in Practice | |
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Summary of Learning Objectives | |
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Discussion Questions | |
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Exercises | |
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Bibliography | |
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Case Study Managing Growth at SportStuff.com | |
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Network Design in an Uncertain Environment | |
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The Impact of Uncertainty on Network Design | |
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Discounted Cash Flow Analysis | |
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Representations of Uncertainty | |
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Evaluating Network Design Decisions Using Decision Trees | |
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AM Tires: Evaluation of Supply Chain Design Decisions Under Uncertainty | |
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Risk Management and Network Design | |
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Making Supply Chain Decisions Under Uncertainty in Practice | |
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Summary of Learning Objectives | |
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Discussion Questions | |
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Exercises | |
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Bibliography | |
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Case Study BioPharma, Inc. | |
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Planning Demand and Supply in a Supply Chain | |
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Demand Forecasting in a Supply Chain | |
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The Role of Forecasting in a Supply Chain | |
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Characteristics of Forecasts | |
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Components of a Forecast and Forecasting Methods | |
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Basic Approach to Demand Forecasting | |
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Time-Series Forecasting Methods | |
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Measures of Forecast Error | |
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Forecasting Demand at Tahoe Salt | |
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The Role of IT in Forecasting | |
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Risk Management in Forecasting | |
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Forecasting in Practice | |
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Summary of Learning Objectives | |
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Discussion Questions | |
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Exercises | |
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Bibliography | |
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Case Study Specialty Packaging Corporation, Part A | |
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Aggregate Planning in a Supply Chain | |
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The Role of Aggregate Planning in a Supply Chain | |
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The Aggregate Planning Problem | |
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Aggregate Planning Strategies | |
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Aggregate Planning Using Linear Programming | |
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Aggregate Planning in Excel | |
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The Role of IT in Aggregate Planning | |
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Implementing Aggregate Planning in Practice | |
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Summary of Learning Objectives | |
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Discussion Questions | |
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Exercises | |
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Case Study Specialty Packaging Corporation, Part B | |
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Planning Supply and Demand in a Supply Chain: Managing Predictable Variability | |
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Responding to Predictable Variability in a Supply Chain | |
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Managing Supply | |
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Managing Demand | |
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Implementing Solutions to Predictable Variability in Practice | |
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Summary of Learning Objectives | |
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Discussion Questions | |
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Exercises | |
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Bibliography | |
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Case Study Mintendo Game Girl | |
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Planning and Managing Inventories in a Supply Chain | |
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Managing Economies of Scale in a Supply Chain: Cycle Inventory | |
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The Role of Cycle Inventory in a Supply Chain | |
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Economies of Scale to Exploit Fixed Costs | |
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Economies of Scale to Exploit Quantity Discounts | |
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Short-Term Discounting: Trade Promotions | |
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Managing Multiechelon Cycle Inventory | |
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Estimating Cycle Inventory-Related Costs in Practice | |
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Summary of Learning Objectives | |
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Discussion Questions | |
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Exercises | |
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Bibliography | |
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Case Study Delivery Strategy at MoonChem | |
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Economic Order Quantity | |
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Managing Uncertainty in a Supply Chain: Safety Inventory | |
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The Role of Safety Inventory in a Supply Chain | |
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Determining Appropriate Level of Safety Inventory | |
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Impact of Supply Uncertainty on Safety Inventory | |
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Impact of Aggregation on Safety Inventory | |
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Impact of Replenishment Policies on Safety Inventory | |
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Managing Safety Inventory in a Multiechelon Supply Chain | |
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The Role of IT in Inventory Management | |
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Estimating and Managing Safety Inventory in Practice | |
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Summary of Learning Objectives | |
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Discussion Questions | |
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Exercises | |
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Bibliography | |
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Case Study Managing Inventories at ALKO Inc. | |
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The Normal Distribution | |
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The Normal Distribution in Excel | |
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Expected Shortage Cost per Cycle | |
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Determining the Optimal Level of Product Availability | |
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The Importance of the Level of Product Availability | |
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Factors Affecting Optimal Level of Product Availability | |
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Managerial Levers to Improve Supply Chain Profitability | |
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Setting Product Availability for Multiple Products Under Capacity Constraints | |
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Setting Optimal Levels of Product Availability in Practice | |
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Summary of Learning Objectives | |
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Discussion Questions | |
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Exercises | |
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Bibliography | |
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Optimal Level of Product Availability | |
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An Intermediate Evaluation | |
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Expected Profit from an Order | |
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Expected Overstock from an Order | |
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Expected Understock from an Order | |
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Simulation Using Spreadsheets | |
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Designing and Planning Transportation Networks | |
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Transportation in a Supply Chain | |
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The Role of Transportation in a Supply Chain | |
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Modes of Transportation and Their Performance Characteristics | |
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Transportation Infrastructure and Policies | |
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Design Options for a Transportation Network | |
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Trade-Offs in Transportation Design | |
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Tailored Transportation | |
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The Role of IT in Transportation | |
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Risk Management in Transportation | |
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Making Transportation Decisions in Practice | |
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Summary of Learning Objectives | |
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Discussion Questions | |
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Exercises | |
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Bibliography | |
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Managing Cross-Functional Drivers in a Supply Chain | |
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Sourcing Decisions in a Supply Chain | |
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The Role of Sourcing in a Supply Chain | |
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In-House or Outsource | |
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Third- and Fourth-Party Logistics Providers | |
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Supplier Scoring and Assessment | |
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Supplier Selection-Auctions and Negotiations | |
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Contracts and Supply Chain Performance | |
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Design Collaboration | |
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The Procurement Process | |
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Sourcing Planning and Analysis | |
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The Role of IT in Sourcing | |
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Risk Management in Sourcing | |
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Making Sourcing Decisions in Practice | |
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Summary of Learning Objectives | |
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Discussion Questions | |
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Exercises | |
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Bibliography | |
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Pricing and Revenue Management in a Supply Chain | |
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The Role of Pricing and Revenue Management in a Supply Chain | |
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Pricing and Revenue Management for Multiple Customer Segments | |
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Pricing and Revenue Management for Perishable Products | |
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Pricing and Revenue Management for Seasonal Demand | |
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Pricing and Revenue Management for Bulk and Spot Contracts | |
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The Role of IT in Pricing and Revenue Management | |
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Using Pricing and Revenue Management in Practice | |
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Summary of Learning Objectives | |
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Discussion Questions | |
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Exercises | |
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Bibliography | |
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Information Technology in a Supply Chain | |
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The Role of IT in a Supply Chain | |
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The Supply Chain IT Framework | |
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Customer Relationship Management | |
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Internal Supply Chain Management | |
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Supplier Relationship Management | |
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The Transaction Management Foundation | |
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The Future of IT in the Supply Chain | |
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Risk Management in IT | |
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Supply Chain IT in Practice | |
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Summary of Learning Objectives | |
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Discussion Questions | |
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Bibliography | |
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Coordination in a Supply Chain | |
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Lack of Supply Chain Coordination and the Bullwhip Effect | |
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The Effect on Performance of Lack of Coordination | |
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Obstacles to Coordination in a Supply Chain | |
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Managerial Levers to Achieve Coordination | |
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Building Strategic Partnerships and Trust Within a Supply Chain | |
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Continuous Replenishment and Vendor-Managed Inventories | |
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Collaborative Planning, Forecasting, and Replenishment (CPFR) | |
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The Role of IT in Coordination | |
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Achieving Coordination in Practice | |
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Summary of Learning Objectives | |
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Discussion Questions | |
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Bibliography | |
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Name Index | |
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Subject Index | |