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Preface | |
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Free Markets Need Ethical Norms | |
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Wal-Mart as a Model of Business Values | |
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Influence of Business Values | |
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Ethical and Financial Breakdowns | |
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Tyco and Dennis Kozlowski | |
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Profitability and Markets | |
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Shareholder Value | |
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Outsourcing Jobs and Layoffs | |
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Living Short Term | |
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Managers Measuring Progress | |
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Trust in Corporate Executives | |
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Advertising and Media Shape Values | |
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Children Are Targets | |
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Advertising Affects Values | |
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Why Some Fail | |
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Self-Interest as a Personal Goal | |
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Free Market Fundamentalism | |
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Restoring Trust to Business | |
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Integrity and Sanctions | |
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Summary and Conclusions | |
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Discussion Questions | |
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Case: College Test | |
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Case: Cynthia Cooper, WorldCom Internal Auditor | |
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Case: Confidentiality of E-Mail | |
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Exercise: Personal Goals and Values Inventory | |
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Exercise: Rank Ordering of Personal Values | |
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Exercise: Life Goal Inventory | |
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Maturity and Moral Development | |
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Lack of Maturity Brings Stress | |
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Midlife Crisis | |
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Stress and Anxiety at Work | |
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Moral Development | |
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Stages of Moral Growth | |
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Reasoning and Caring in Moral Development | |
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Individualism and the Common Good | |
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Wealth and Status as Goals | |
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Leaders Build Shared Values | |
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Personal Values of Businesspeople | |
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Measuring Personal Values | |
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Personal Experience Gives Direction | |
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Helping Behavior | |
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Need for Ethics in Business | |
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Personal Greed or Corporate Pressure | |
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Enlightened Self-Interest and Ethics | |
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Customs, Bias, and Culture | |
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Young People and Morals | |
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Need for Ethics in Business and in Business Schools | |
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Summary and Conclusions | |
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Discussion Questions | |
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Case: Inflated Resume | |
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Case: Drug Test | |
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Case: Bank Deposit Insurance | |
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Exercise: Service-Learning in the Community | |
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Ethical Behavior in Business | |
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Facts, Values, and Acts | |
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Dilemmas to Decisions | |
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But Others Are Doing It; My Superior Knows About It and Says Nothing | |
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Ethical Principles for Business Actions | |
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The Norm of Individual Rights and Duties | |
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The Norm of Justice | |
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The Norm of Utilitarianism | |
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The Norm of Caring | |
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Ethical Norms for Global Business | |
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Solving Ethical Problems | |
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Decision Making Using the Model | |
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Overriding Factors | |
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Case of Selling Cigarettes | |
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Loyalty and Whistle-Blowing | |
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When to Blow the Whistle | |
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Good Habits Build Character and Virtue | |
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Self-Discipline, Courage, Justice, and Prudence | |
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The Virtuous Organization | |
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Ethics in Business Education | |
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Summary and Conclusions | |
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Discussion Questions | |
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Case: Double Expense Account | |
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Case: PETA vs. Pfizer | |
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Case: Tax Assessment Kickback | |
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Exercise: Memo to the Chief Executive | |
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Ethical Climate of an Organization | |
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Ethical Climate of a Business Compared to Caux Round Table Principles for Business | |
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Historical Roots of Business Values | |
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Questioning the Past | |
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Listening to Our Forebears | |
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The Ancient Greek Attitude Toward Business and Work | |
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Work in Biblical Times | |
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Work in Islam, Hinduism, and Buddhism | |
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Monks as Capitalists | |
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From Luther and Calvin to the Protestant Ethic | |
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Weber's Analysis of the Protestant Ethic | |
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John Locke and the Right to Private Property | |
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Rousseau's Social Contract | |
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Adam Smith and Free Enterprise | |
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Enterprise Values in the New World | |
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Benjamin Franklin's Way to Wealth | |
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Slavery and Productivity | |
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The American Frontier | |
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Tocqueville's View of Americans | |
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Social Darwinism and Herbert Spencer | |
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Struggle for Survival | |
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Summary and Conclusions | |
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Discussion Questions | |
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Case: Purchasing Freedom for Slaves | |
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Case: Tax-Free Personal Computer | |
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Case: Radar Detector | |
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Exercise: Religious Roots of Business Values | |
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Factories, Immigrants, and Ideology | |
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Capitalism and Individualism Steer Business Practices | |
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American Individualism and Ralph Waldo Emerson | |
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Children and Immigrants in Nineteenth-Century U.S. Factories | |
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Churches and Their Influence | |
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Praise of Wealth | |
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Andrew Carnegie and John D. Rockefeller | |
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Manufacturing and Scientific Management | |
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Biased Management | |
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Americans as Seen from Abroad | |
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Ideology and Values | |
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Origin and Impact of Ideology | |
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Challenge and Fundamentalism | |
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Suspicion of Ideology | |
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Values in Modern Life | |
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The Necessity of an Ideology for Business | |
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Summary and Conclusions | |
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Discussion Questions | |
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Case: Educational Reimbursement | |
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Case: Safe Drug | |
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Exercise: International Management Consultant | |
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Exercise: An American Ideology | |
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Critics of Capitalism | |
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The Marxist Critique | |
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Exploitation of the Worker | |
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Alienation of the Worker | |
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Big Business Dominates National Goals | |
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Corporations Exploit Other Countries | |
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Social Consequences of Capitalism | |
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Cooperative Versus Competitive Market System | |
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Free Enterprise Questioned from Within | |
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Prediction of the Decay of Capitalism | |
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Argument for Free Markets: A Rebuttal | |
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Alternatives to Individualism and Capitalism: Cooperatives | |
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Communities to Aid Others | |
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Working in Community | |
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Cooperation in the Workplace | |
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Summary and Conclusions | |
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Discussion Questions | |
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Case: Nike and Sweatshops | |
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Case: California Sweatshop | |
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Case: Superior's Expense Report | |
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Exercise: Goals Notebook | |
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Exercise: Debate Pros and Cons of Free Trade | |
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Personal Values and the Firm | |
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The Firm Forms Workers: Socialization | |
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Success and Loyalty at Work | |
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Money as the Goal | |
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Winners and Self-Developers Among Managers | |
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Dissent in the Organization | |
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Why People Work: Motivation and Ideology | |
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Personal Growth Within the Organization | |
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Self-Actualization | |
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Need for Achievement and Need for Power | |
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Work as Natural | |
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Managing Blindly by Unexamined Assumptions | |
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Pressure for More Work | |
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Following Orders | |
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Selling of Self: Careerism | |
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Balancing Work-Life Conflict | |
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Spirituality in the Workplace | |
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A Career as a Vocation | |
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Executives as Leaders | |
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Summary and Conclusions | |
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Discussion Questions | |
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Case: The Purchasing Manager's Car | |
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Case: Top Management and Sex: Astra USA | |
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Case: The Boss's Work Time | |
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Exercise: A Life Worth Living | |
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Exercise: Write Your Own Obituary | |
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Rebuilding Trust in Business | |
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Loss of Integrity | |
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Managing for Self or Firm | |
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Executive Compensation and Breach of Trust | |
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American Supremacy Challenged | |
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Leaders Impact the Culture and Ethics of a Firm | |
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Executives as Moral Leaders | |
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Executives That Destroy Wealth and People | |
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The Corporation Serves Society | |
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Role and Responsibilities of CEOs and Boards of Directors | |
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Federal Regulation: Sarbanes-Oxley and the SEC | |
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Strategic Planning and Ethics Build Trust | |
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The Influence of Institutional Investors | |
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Code of Ethical Conduct | |
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Planning for Ethics and Disclosure | |
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Ethics Programs: Training, Audits, and Reports | |
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Growth and Narrow Interests | |
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Summary and Conclusions | |
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Discussion Questions | |
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Case: Ebola Virus and Entertainment | |
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Case: Stock Purchase Deal | |
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Case: Company Controller | |
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Case: Home Depot and Certified Wood | |
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Exercise: Business for Social Responsibility | |
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Globalization's Impact on American Values | |
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Multinational Firms as Corporate Citizens | |
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Worldwide E-Commerce | |
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Sweatshops Around the World | |
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The Earth's Environment | |
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Speculation in Global Markets: The Casino Economy | |
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Corruption and Transparency | |
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Impact of Global Firms | |
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Business and Global Poverty | |
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Toward International Stability | |
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Global Ethical Conduct: Laws, Codes, and Reporting | |
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The Caux Round Table Principles for Business | |
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The United Nations Global Compact with Business | |
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Global Reporting Initiative | |
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Effectiveness of Global Codes and Reporting | |
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Challenges for the Multinational Firm | |
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Sustainable Development | |
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A Nation Among Nations | |
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Global Corporate Citizenship | |
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Summary and Conclusions | |
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Discussion Questions | |
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Case: Merck and River Blindness | |
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Case: ExxonMobil and Global Climate Change | |
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Case: Made in the United States or Asia | |
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Business Values for the Future | |
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Today's Business Values | |
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Free Markets Triumph | |
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Aristocratic Markets | |
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Democracy and the Threat of Special Interests | |
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Lack of Clear Values | |
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An Aid to Core Beliefs and the Work Ethic | |
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A Viable Business Creed | |
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Problems for Future Managers | |
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Mission Statement and Core Ideology | |
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Spiritual Business Vision | |
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Planning and Forecasting | |
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Organizing for the Future | |
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Trend Analysis | |
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Careers with a Future | |
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Future Business Values | |
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Central Role of the Person | |
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Technology and Innovation | |
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Long-Range Perspective | |
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Sustainable Development | |
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Business for People | |
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Local Control in a Global Economy | |
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Spiritual Roots of the New Business Mission | |
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Human Measures of Success | |
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Vision and Hope | |
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Summary and Conclusions | |
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Discussion Questions | |
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Case: Canon Keeps Manufacturing Jobs at Home | |
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Case: Local Manager in Trouble | |
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Case: Betty Vinson, Accountant at WorldCom | |
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Caux Round Table Principles for Business | |
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United Nations Global Compact with Business | |
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Selected Web Sites for Business Ethics | |
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Index | |