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Guide to Team Communication

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ISBN-10: 0131449591

ISBN-13: 9780131449596

Edition: 2008

Authors: Mary Munter, Thea Haley

List price: $20.00
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Book details

List price: $20.00
Copyright year: 2008
Publisher: Prentice Hall PTR
Binding: Paperback
Pages: 120
Size: 5.51" wide x 7.99" long
Language: English

Getting Started
Creating A Team
Deciding when to team
Selecting team participants
Choosing a leadership model
Understanding task vs. process functions
Team Agreements: Tasks
Defining your goals
Choosing a decision-making model
Agreeing about time
Orchestrating roles
Team Agreements: Process
Discussing unproductive behaviors
Understanding team differences and diversity
Discussing conflict styles
Establishing ground rules
Working Together: Discussion Skills for Everyone
Listening Skills
What you think
What you say
How you look and sound
Speaking Skills
Creative discussion
Critical discussion
Techniques for healthy debate
Formats for group discussion
Team Skills for Specific Roles
Task Skills for the Facilitator
Setting the agenda
Starting the meeting
Dealing with groupthink
Making decisions
Ending following up
Process Skills for the Facilitator
Starting the meeting
Getting them to talk
Dealing with unproductive behaviors <P style="Margin: 0in 0in 0pt -0.5in; Text-Indent: 0.5in; Line-Height: 11.5pt; mso-line-height-rule: exactly" son