Outlines and Highlights for Essentials of Organizational Behavior by Robbins

ISBN-10: 0131445715
ISBN-13: 9780131445710
Edition: 8th 2005 (Revised)
List price: $103.00
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Book details

List price: $103.00
Edition: 8th
Copyright year: 2005
Publisher: Prentice Hall PTR
Publication date: 6/15/2004
Binding: Paperback
Pages: 330
Size: 7.25" wide x 9.00" long x 0.50" tall
Weight: 1.188
Language: English

Preface
Prologue
Introduction to Organizational Behavior
The Field of Organizational Behavior
Goals of Organizational Behavior
Challenges and Opportunities for OB: A Managerial Perspective
The Plan of This Book
The Individual in the Organization
Foundations of Individual Behavior
Values
Attitudes
Perception
Learning
Implications for Managers
Personality and Emotions
Personality
Emotions
Implications for Managers
Basic Motivation Concepts
What Is Motivation?
Early Theories of Motivation
Contemporary Theories of Motivation
Don't Forget: Motivation Theories Are Culture-Bound!
Implications for Managers
Motivation: From Concepts to Applications
Management by Objectives
Behavior Modification
Employee Recognition Programs
Employee Involvement Programs
Job Redesign and Scheduling Programs
Variable-Pay Programs
Skill-Based Pay Plans
A Final Thought: Motivating the Diversified Workforce
Implications for Managers
Individual Decision Making
How Should Decisions Be Made?
How Decisions Are Actually Made in Organizations
Ethics in Decision Making
Implications for Managers
Groups in the Organization
Foundations of Group Behavior
Defining and Classifying Groups
Basic Group Concepts
Group Decision Making
Implications for Managers
Understanding Work Teams
Why Have Teams Become So Popular?
Teams Versus Groups: What's the Difference?
Types of Teams
Creating Effective Teams
Turning Individuals into Team Players
Teams and Quality Management
Beware! Teams Aren't Always the Answer
Implications for Managers
Communication
Functions of Communication
The Communication Process
Direction of Communication
Interpersonal Communication
Organizational Communication
Barriers to Effective Communication
Cross-Cultural Communication
Ethics in Communication: Is It Wrong To Tell a Lie?
Implications for Managers
Leadership and Creating Trust
What Is Leadership?
Trait Theories
Behavioral Theories
Contingency Theories
Charismatic Leadership
Contemporary Issues in Leadership
Is Leadership Always Relevant?
Trust and Leadership
Implications for Managers
Power and Politics
A Definition of Power
Contrasting Leadership and Power
Bases of Power
Dependency: The Key to Power
Power in Groups: Coalitions
Sexual Harassment: Unequal Power in the Workplace
Politics: Power in Action
Implications for Managers
Conflict and Negotiation
A Definition of Conflict
Transitions in Conflict Thought
Functional Versus Dysfunctional Conflict
The Conflict Process
Negotiation
Implications for Managers
The Organization System
Foundations of Organization Structure
What Is Organization Structure?
Common Organizational Designs
New Options
Why Do Structures Differ?
Organization Structure and Employee Behavior
Implications for Managers
Organizational Culture
Defining Organizational Culture
What Does Culture Do?
Creating and Sustaining Culture
How Employees Learn Culture
Managing Cultural Change
Creating an Ethical Organizational Culture
Creating a Customer-Responsive Culture
Spirituality and Organizational Culture
Organizational Culture Versus National Culture
Organizational Culture and the Paradox of Diversity
Implications for Managers
Human Resource Policies and Practices
Employee Selection
Training and Development Programs
Performance Appraisal
Implications for Managers
Organizational Change and Development
Forces for Change
Change Agents
Two Views of Change
Resistance to Change
Managing Change Through Organizational Development
Contemporary Issues in Organizational Change
Implications for Managers
Epilogue
Endnotes
Index/Glossary

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