Hospitality Case Manual Developing Competencies in Critical Thinking and Practical Action

ISBN-10: 0131120891

ISBN-13: 9780131120891

Edition: 2009

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Description:

Featuring a rich collection of cases, this book looks first-hand at hospitality management and explores where managers work, what they do and the real differences they can make. It includes 35 cases for teaching and learning.
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Book details

List price: $67.80
Copyright year: 2009
Publisher: Prentice Hall PTR
Publication date: 10/14/2008
Binding: Paperback
Pages: 288
Size: 7.00" wide x 9.00" long x 0.75" tall
Weight: 0.792
Language: English

Learning From Cases
An Introduction to the Case Method
On Cases and the Case Method
Toward Clearer Thinking
Learning from Casework
Preparing Cases For Discussion
Preparing Cases, Steps 1-3: Initial Work
Preparing Cases, Step 4: Analytical Work
Preparing Cases, Step 5: Diagnostic Work
Preparing Cases, Step 6: Action Planning
Preparing Iceberg Cases, Searching for Information
Outlines for Case Preparation and Case Reports
Cases For Discussion
Listing of Cases
Au Natural Restaurant
Avis Rent-A-Car
Bagel Hockey
Bamboo Garden
Bar Manager
Bellman's Tale
Beta Beta Fraternity
Big Sky Blues
Bosnian Resettlement A, B, C
Box Tree
Cabinet Team
Casino Grande
Croissant Place
Danbury Hotel
Evergreen Willows
Exclusive Resorts Worldwide
Expatriate Manager's Notebook
Group Report
Harbor View
Harrison Hotels Inc.
Juan Perez
Julie's Cal
Kevin Stewart
Mama Linguini's
Montville Hospital Dietary Department
On the Way to the Pinnacle
Prospector Hotel
Simon Says
Smokestack Village
Stations Casinos Inc.
Two Angel's Inn
Visit to McDonalds
What to Say?
Whiteriver Golf and Country Club
Woodward Hotel
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