Knowledge Management Toolkit Practical Techniques for Building a Knowledge Management System

Name: Knowledge Management Toolkit Practical Techniques for Building a Knowledge Management System
Price: 9.57 USD
Availability: InStock
ISBN: 9780130128539

ISBN-10: 0130128538

ISBN-13: 9780130128539

Edition: 2000

Authors: Amrit Tiwana

List price: $44.99

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This text/CD-ROM package offers a practical implementation guide for IT professionals who wish to standardise and strategise knowledge management.

Book details

List price: $44.99
Copyright year: 2000
Publisher: Prentice Hall PTR
Publication date: 12/6/1999
Binding: Mixed Media
Pages: 608
Size: 7.25" wide x 9.25" long x 1.00" tall
Weight: 1.980
Language: English




The Rubber Meets The Road



Introduction



The Knowledge Edge



From Information to Knowledge



The Road Ahead: Implementing Knowledge Management



The 10-Step KM Road Map



The First Phase: Infrastructural Evaluation And Leverage



The Leveraged Infrastructure



Aligning Knowledge Management and Business Strategy



The Second Phase: Km System Analysis, Design, And Development



Infrastructural Foundations



Knowledge Audit and Analysis



Designing the KM Team



Creating the KM System Blueprint



Developing the KM System



The Third Phase: Kms Deployment



Prototyping and Deployment



The CKO and Reward Structures



The Final Phase And Beyond: Measuring Roi And Performance



Metrics for Knowledge Work



Case Studies



Side Roads


Appendices



The Knowledge Management Assessment Kit



Alternative Schemes for Structuring the KM System Front End



Software Tools



Resources on the Web


Endnotes and Bibliographic


References


Glossary


Index


About the CD


Preface


Acknowledgments