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Marketing Research Within a Changing Information Environment

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ISBN-10: 0072467630

ISBN-13: 9780072467635

Edition: 2nd 2003

Authors: Joseph F. Hair, Robert P. Bush, David J. Ortinau

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Book details

Edition: 2nd
Copyright year: 2003
Publisher: McGraw-Hill School Education Group
Binding: Hardcover
Pages: 720
Language: English

The Role and Value of Marketing Research Information
Role of Marketing Research in Strategic Planning
The Research Process
Problem Definition, Research Objectives, and Marketing Research Ethics
Strategic Information Management: Secondary Data Sources
Marketing Research Information and Technology
Customer Relationship Management and the Marketing Research Process
Marketing Research and Database Development
Marketing Decision Support Systems and Business Intelligence
Designing the Marketing Research Project
Exploratory Designs: In-Depth Interviews and Focus Groups
Descriptive Research Designs: Survey Methods and Errors
Observation Techniques, Experiments, and Test Markets
Gathering and Collecting Accurate Data
Sampling: Theory, Designs, and Issues in Marketing Research
Overview of Measurement: Construct Development and Scale Measurement
Attitude Scale Measurements Used in Survey Research
Questionnaire Design and Issues
Data Preparation and Analysis
Coding, Editing, and Preparing Data for Analysis
Data Analysis: Testing for Significant Differences
Data Analysis: Testing for Association
Data Analysis: Multivariate Techniques for the Research Process
Preparing the Research Report and Presentation