Operations Management Meeting Customer's Demands

Name: Operations Management Meeting Customer's Demands
Price: 8.14 USD
Availability: InStock
ISBN: 9780072460506

ISBN-10: 0072460504

ISBN-13: 9780072460506

Edition: 7th 2001 (Revised)

Authors: Edward M. Knod, Richard J. Schonberger

List price: $193.75

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Book details

List price: $193.75
Edition: 7th
Copyright year: 2001
Publisher: McGraw-Hill Higher Education
Publication date: 1/30/2001
Binding: Mixed Media
Size: 8.00" wide x 9.25" long x 1.25" tall
Weight: 3.410
Language: English




Operations Management: Introductory Concepts



OM Strategy: Dynamic Competitiveness



Principles of Operations Management



Demand Management and Forecasting Supplement: Least Squares Trend and Correlation Coefficients



Capacity Planning and Master Scheduling Supplement: Aggregate capacity Planning with Excel&#210



Order Fulfillment and Purchasing



Designing for Customers' Needs



The Quality Imperative Supplement: Quality Pioneers of the Twentieth Century



Process Control and Improvement



Flow-Control: Eliminating Process Wastes



Timing-Another Imperative



Human Resources in OM Supplement: Four methods of developing Time Standards



Managing Materials: Timing and Quantities Supplement: Economic Order Quantity: Theory and Derivations



Facilities Management



Managing Continuous and Repetitive Operations



Managing Job and Batch Operations



Managing Projects


Appendices



Normal Curve



Random Numbers(?) ï¿½ may not use



Answers to Even-numbered exercises



Selected Bibliography