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| Project Management | |
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| Overview and Goals | |
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| What is Project Management? | |
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| Why make a Distinction Between Projects and Operations? | |
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| The Relationship of Project Management to Implementing Desired Change | |
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| The Value-Added Proposition: Declaring and Revalidating Project Value | |
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| Benefits of Adopting Project Management Approaches | |
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| Summary | |
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| Review Questions | |
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| Project Management Concepts | |
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| Overview and Goals | |
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| What is a Project? | |
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| Natural Phases of Projects | |
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| Contrasting Project Life Cycle and Product Life Cycle | |
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| Types of Projects | |
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| How Project Management is Applied in Different Settings | |
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| Summary | |
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| Review Questions | |
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| The Project Management Leader | |
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| Overview and Goals | |
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| The Project Leader's Integrated Skill Set | |
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| Essential Characteristics of the Project Management Leader | |
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| Knowledge, Skills, and Abilities of the Project Manager | |
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| Other Leadership Roles on Large Projects | |
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| Summary | |
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| Review Questions | |
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| The Process of Managing Projects | |
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| Overview and Goals | |
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| The Basics | |
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| How Projects Get Started | |
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| The Project's Life Cycle: Project Phases | |
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| Summary | |
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| Review Questions | |
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| Planning Concepts | |
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| Overview and Goals | |
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| Project Planning | |
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| Detailed Planning | |
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| Plan Approval | |
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| Summary | |
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| Review Questions | |
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| High-Level Planning | |
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| Overview and Goals | |
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| It is All About Planning | |
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| High-Level Planning | |
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| Scope and Objectives Planning | |
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| Documenting the Plan | |
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| Completing Initial High-Level Documentation | |
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| Review of the Overall Plan Before Detailed Plan Development | |
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| Summary | |
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| Review Questions | |
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| Detailed Planning for Execution | |
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| Overview and Goals | |
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| Creating a Work Plan for Execution | |
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| The Go/No-Go Decision | |
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| Implementation Detail for Start-Up | |
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| Planning for Team Management | |
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| Communications Plan | |
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| Planning for Stakeholder Management | |
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| Quality Plan | |
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| Summary | |
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| Review Questions | |
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| Building and Developing a Team | |
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| Overview and Goals | |
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| Creating an Environment for Success | |
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| The Importance of Communication on Projects | |
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| Team Development | |
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| Human Resources Management | |
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| Creating Teams of Similar and Dissimilar People | |
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| Creating a Project Management Culture | |
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| Team Building | |
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| Establishing Project Management Culture on Virtual Projects | |
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| Managing Team Resources | |
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| Summary | |
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| Review Questions | |
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| Facilitating Project Execution and Closeout | |
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| Overview and Goals | |
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| Creating a Success Environment with Processes | |
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| Communications | |
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| Managing Quality | |
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| Managing Cost | |
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| Managing Time | |
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| Managing Risk | |
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| Policy and Standards | |
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| Project Integration Management | |
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| All Projects Have a Beginning and an End | |
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| Turnover of Responsibility for Deliverables | |
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| Lessons Learned and Process Improvements | |
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| Summary | |
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| Review Questions | |
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| The Context for Project Management | |
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| Overview and Goals | |
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| Quality Assumptions | |
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| The Project Culture: Continuous Learning and Improvement | |
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| Project Decisions as an Element of Quality | |
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| The Wright Brothers' Project to Create Controlled Flight | |
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| Project Managers Do Not Always Get High Visibility | |
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| Staying Aligned with the External Environment | |
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| Summary | |
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| Review Questions | |
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| Controlling Project Work | |
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| Overview and Goals | |
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| Project Control and the Triple Constraint | |
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| Earned Value as a Means of Control | |
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| Project Management Tools | |
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| Leveraging Technology | |
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| Summary | |
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| Review Questions | |
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| Organizational Project Management Maturity | |
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| Overview and Goals | |
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| Management Structure and Culture | |
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| Improving the Project Environment | |
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| Definition of Organizational Project Management Maturity | |
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| How Process Improvement Applies to Project Management | |
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| A Project's Business and Work Context | |
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| Leveraging the Organization's Resources | |
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| Determining the Organization's Project Management Maturity | |
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| Technology to Enhance Organizational Project Management Maturity | |
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| The Project Management Office or Program Management Office (PMO) | |
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| Standard Processes to Improve Project Management | |
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| Standard Metrics | |
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| Conclusion | |
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| Key Concepts to Remember | |
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| Advancing Both the Project and the Profession | |
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| Review Questions | |
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| Process Model | |
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| Templates | |
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| Organizational Assessment | |
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| Case Study | |
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| Deliverables' Life Cycle | |
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| Notes | |
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| Index | |
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| Instructions for Accessing Online Final Exam and Chapter Quiz Answers | |