Carrots and Sticks Don't Work Build a Culture of Employee Engagement with the Principles of Respect

ISBN-10: 0071714014
ISBN-13: 9780071714013
Edition: 2010
Authors: Paul L. Marciano
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Book details

List price: $19.99
Copyright year: 2010
Publisher: McGraw-Hill Professional Publishing
Publication date: 7/1/2010
Binding: Hardcover
Pages: 256
Size: 6.00" wide x 8.50" long x 0.75" tall
Weight: 1.166
Language: English

About the Author Paul L. Marciano Ph.Dis a consultant, speaker, and the President of Whiteboard LLC, an HR consulting firm committed to helping organizations cultivate, manage, and grow their human potential. Whiteboard LLC provides customized intervention that target behavioral and cultural change of the individual, team, and organization. Whiteboard�s proprietary RESPECT Model and Toolkit help organizations reduce turnover and maximize their human capital.Over the past 20 years, Paul has been a consultant to numerous Fortune 500 companies. Recent clients include: Johnson & Johnson, Schwab, United States Postal Service, New York Life, New Jersey Judiciary, Lumeta, Pilat International, and Mannington Mills. He�s also conducted several teleseminars with HR.com on his RESPECT Model.Dr. Marciano completed his Masters and Ph.D. at Yale University in Clinical Psychology where he specialized in behavior modification and motivation. He has published numerous academic papers and belongs to several professional organizations including the National Speakers Association. He has served on the faculties of Davidson College and Princeton University where he has taught courses on Research Methods, Statistics, Abnormal Psychology and Industrial/Organizational Psychology. In the Spring of 2009, Dr. Marciano was invited to serve as a Visiting Lecturer at Princeton�s Woodrow Wilson School of Public Policy where he taught a graduate course entitled: Creating the Leaders of Tomorrow.

Preface
Acknowledgments
Introduction: The Story That Started It All
The Workplace �Carrot-on-a-Stick�
Reward and Recognition Programs Don't Work
Employee Engagement
The RESPECT Model: Building a Culture of Employee Engagement
Recognition
Empowerment
Supportive Feedback
Partnering
Expectations
Consideration
Trust
Implementing the RESPECT Model
Appendix: �Your Story�
References and Resources
Index

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