Extraordinary Coach How the Best Leaders Help Others Grow

ISBN-10: 0071703403
ISBN-13: 9780071703406
Edition: 2010
List price: $33.00 Buy it from $4.18
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Book details

List price: $33.00
Copyright year: 2010
Publisher: McGraw-Hill Education
Publication date: 5/24/2010
Binding: Hardcover
Pages: 320
Size: 6.00" wide x 9.00" long x 1.00" tall
Weight: 1.232
Language: English

About the Authors Jack Zengeris the co-founder of Zenger/Folkman and the co-author ofThe Extraordinary LeaderandThe Inspiring Leader. He was inducted into the Human Resources Development Hall of Fame in 1994 and received the Thought Leader Award from his industry colleagues in 2005.Kathleen Stinnettis a senior consultant and executive coach with Zenger/Folkman. She serves on the faculty of the Hudson Institute of Santa Barbara, leading some of the foundational workshops required for the professional certification program. In 2005, Kathleen earned the Master Certified Coach credential (MCC) through the International Coaching Federation.

Foreword
Why Bother? How Coaching Pays Off
Empty Cup, New Tea: Looking at Coaching in a New Way
Pay now or Pay Later: The Impact of Coaching
What Business Coaching is and Isn't
Does Your Coaching Rest on a Crumbling Foundation?
Fuel: A Framework, not a Cage
Frame the Conversation: Setting the Target
Understand the Current State: "So How is that Working for You?"
Explore the Desired State: Aiming for the Right Target
Lay Out the Success Plan: Emphasizing Accountability
Coaches Need Feedback Too
Change is the Yardstick: Understanding the Performance Challenge
The Power of the Gold Star: Reinforcing Feedback
Sometimes it Just Comes Down to the Numbers: Redirecting Feedback
When Feedback Becomes a Coaching Conversation
Signaling the Lane Change: Managing Expectations
"Send in the Coach": Finding More Coaching Opportunities
Growing Your Skills as a Coach
Each Individual is a Whole Person (Not Just a Worker)
Conclusion
Appendix: Powerful Coaching Questions
Notes
Index

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