About the Authors Jack Zengeris the co-founder of Zenger/Folkman and the co-author ofThe Extraordinary LeaderandThe Inspiring Leader. He was inducted into the Human Resources Development Hall of Fame in 1994 and received the Thought Leader Award from his industry colleagues in 2005.Kathleen Stinnettis a senior consultant and executive coach with Zenger/Folkman. She serves on the faculty of the Hudson Institute of Santa Barbara, leading some of the foundational workshops required for the professional certification program. In 2005, Kathleen earned the Master Certified Coach credential (MCC) through the International Coaching Federation.