Everything I Know about Business I Learned at McDonald's The 7 Leadership Principles That Drive Break Out Success

ISBN-10: 0071601414

ISBN-13: 9780071601412

Edition: 2009

List price: $34.00
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Description: [flaps]..What is it about McDonald's that has enabled it to produce more millionaires from within its ranks than any company in history? .What earns the undying respect and loyalty of its franchisees, vendors, and 47 million customers served daily, from Moscow to Evansville to Rio de Janeiro? .And how does it continue to expand its products, retool its image, and become more popular with each passing year? ..Few authors are as qualified to answer those questions as company insider Paul Facella. Beginning behind the counter at age 16, Paul literally grew up at McDonald's. From counter, to grill, to Regional Vice President, he has, over the course of his distinguished 34-year career, developed an intimate knowledge of the fast-food giant's management practices and culture. He's also forged personal ties to its legendary leaders, including founder Ray Kroc and CEOs Fred Turner, Mike Quinlan, Jack Greenberg, former President Ed Rensi, and current CEO Jim Skinner. ..Everything I Know Ab out Business I Learned at McDonald'sdelivers an up-close-and-personal look at a company where talent is cultivated and encouraged to thrive, from the individual restaurant to the corner office. With the help of in-depth interviews and in their own words commentaries from company executives, franchisees, and vendors, he explores McDonald's result-driven culture, and reveals the core principles, first laid down by founder Ray Kroc in 1955, that have successfully guided the company for more than five decades. ..Finally, Paul distills all that knowledge and experience into powerful lessons on teamwork, leadership, integrity, communication, and relationship building that you'll use to achieve stellar results in your company-whether your goal is to build an international business empire of your own, or just the best darned shop in town. .. ..

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Book details

List price: $34.00
Copyright year: 2009
Publisher: McGraw-Hill Companies, The
Publication date: 10/7/2008
Binding: Hardcover
Pages: 256
Size: 5.50" wide x 8.75" long x 1.00" tall
Weight: 0.946
Language: English

Paul Facellahasserved as Vice President, MarketDevelopment, McDonald’sMetropolitan New York Regionsince 1999. During his tenure withMcDonald’s he has garnered everymajor honor the company bestows,including The President’s Award,The Freddy Award, two TeamAwards, and The Star Award.Adina Gennis an award-winning journalistwho has written forThe New YorkTimesandLong Island Business News.

Foreword
Acknowledgments
Introduction
Honesty and Integrity: All in a Handshake
Relationships
Standards: Never Be Satisfied
Lead by Example
Courage: Telling It Like It Is
Communications
Recognition
Epilogue
Index
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