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| Foreword | |
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| Preface to the Third Edition | |
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| Acknowledgments | |
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| Introduction | |
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| Applied Software Measurement | |
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| Planning and Estimation | |
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| Management and Technical Staffs | |
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| Organization Structures | |
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| Methodologies and Tools | |
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| The Office Environment | |
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| Reusability | |
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| The Essential Aspects of Applied Software Measurement | |
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| What Do Companies Measure? | |
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| Benchmarks and Industry Measures | |
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| Measurement and the Software Life Cycle | |
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| The Structure of a Full Applied Software Measurement System | |
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| The Sociology of Software Measurement | |
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| The Sociology of Data Confidentiality | |
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| The Sociology of Using Data for Staff Performance Targets | |
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| The Sociology of Measuring One-Person Projects | |
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| The Sociology of MIS vs. Systems Software | |
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| The Sociology of Measurement Expertise | |
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| Justifying and Building an Applied Software Measurement Function | |
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| Applied Software Measurement and Future Progress | |
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| Suggested Readings | |
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| Additional Readings on Software Measurement and Metrics | |
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| The History and Evolution of Software Metrics | |
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| Evolution of the Software Industry and Evolution of Software Measurements | |
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| The Cost of Counting Function Point Metrics | |
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| The Paradox of Reversed Productivity for High-Level Languages | |
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| The Varieties of Functional Metrics Circa 2008 | |
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| Variations in Application Size and Productivity Rates | |
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| Future Technical Developments in Functional Metrics | |
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| Summary of and Conclusions About Functional Metrics | |
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| Software Measures and Metrics Not Based on Function Points | |
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| Suggested Readings on Measures and Metrics | |
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| United States Averages for Software Productivity and Quality | |
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| Sources of Possible Errors in the Data | |
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| Significant Software Technology Changes Between 1990 and 2008 | |
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| Changes in the Structure, Format, and Contents of the Third Edition | |
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| Variations in Software Development Practices Among Seven Sub-Industries | |
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| Ranges, Averages, and Variances in Software Productivity | |
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| The Impact of Technology on Software Productivity and Quality Levels | |
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| Technology Warnings and Counterindications | |
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| Using Function Point Metrics to Set "Best in Class" Targets | |
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| The Mechanics of Measurement: Building a Baseline | |
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| Software Assessments | |
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| Software Baselines | |
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| Software Benchmarks | |
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| What a Baseline Analysis Covers | |
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| Developing or Acquiring a Baseline Data Collection Instrument | |
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| Administering the Data Collection Questionnaire | |
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| Analysis and Aggregation of the Baseline Data | |
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| Suggested Readings | |
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| Additional Readings | |
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| Measuring Software Quality and User Satisfaction | |
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| New Quality Information Since the Earlier Editions | |
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| Quality Control and International Competition | |
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| Defining Quality for Measurement and Estimation | |
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| Five Steps to Software Quality Control | |
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| Software Quality Control in the United States | |
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| Measuring Software Defect Removal | |
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| Measuring Defect Removal Efficiency | |
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| Finding and Eliminating Error-Prone Modules | |
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| Using Metrics to Evaluate Test-Case Coverage | |
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| Using Metrics for Reliability Prediction | |
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| Measuring the Costs of Defect Removal | |
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| Evaluating Defect Prevention Methods | |
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| Measuring Customer-Reported Defects | |
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| Measuring Invalid Defects, Duplicate Defects, and Special Cases | |
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| Measuring User Satisfaction | |
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| Combining User Satisfaction and Defect Data | |
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| Summary and Conclusions | |
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| Reading List | |
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| Suggested Readings | |
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| Additional References on Software Quality and Quality Measurements | |
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| Measurements, Metrics, and Industry Leadership | |
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| What Do Companies Measure? | |
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| Measures and Metrics of Industry Leaders | |
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| Measures, Metrics, and Innovation | |
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| Measurements, Metrics, and Outsource Litigation | |
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| Measurements, Metrics, and Behavioral Changes | |
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| Topics Outside the Scope of Current Measurements | |
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| Cautions Against Simplistic and Hazardous Measures and Metrics | |
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| Commercial Software Measurement Tools | |
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| Summary and Conclusions | |
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| Suggested Readings on Measurement and Metrics | |
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| Summary of Problems in Software Measurement | |
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| Synthetic vs. Natural Metrics | |
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| Ambiguity in Defining the Nature, Scope, Class, and Type of Software | |
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| Ambiguity in Defining and Measuring the Activities and Tasks of Software Projects | |
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| False Advertising and Fraudulent Productivity Claims | |
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| The Absence of Project Demographic and Occupation Group Measurement | |
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| Ambiguity in the Span of Control and Organizational Measurements | |
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| The Missing Link of Measurement: When Do Projects Start? | |
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| Ambiguity in Measuring Milestones, Schedules, Overlap, and Schedule Slippage | |
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| Problems with Overlapping Activities | |
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| Leakage from Software Project Resource Tracking Data | |
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| Ambiguity in Standard Time Metrics | |
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| Inadequate Undergraduate and Graduate Training in Software Measurement and Metrics | |
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| Inadequate Standards for Software Measurement | |
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| Lack of Standardization of "Lines of Source Code" Metrics | |
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| The Hazards and Problems of Ratios and Percentages | |
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| Ambiguity in Measuring Development or Delivery Productivity | |
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| Ambiguity in Measuring Complexity | |
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| Ambiguity in Functional Metrics | |
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| Ambiguity in Quality Metrics | |
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| Ambiguity with the Defects per KLOC Metric | |
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| Ambiguity with the Cost per Defect Metric | |
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| Failure to Measure Defect Potentials and Defect Removal Efficiency | |
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| The Problems of Measuring the Impact of "Soft" Factors | |
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| Problems in Measuring Software Value | |
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| Lack of Effective Measurement and Metrics Automation | |
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| Social and Political Resistance to Software Measurements | |
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| Ambiguity in Software Measurement and Metrics Terminology | |
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| Failure to Use Metrics for Establishing Goals and Targets | |
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| Summary and Conclusions | |
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| Suggested Readings | |
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| Additional References on Software Measurements | |
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| Rules for Counting Procedural Source Code | |
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| Project Source Code Counting Rules | |
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| General Rules for Counting Code Within Applications | |
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| Examples of the SPR Source Code Counting Rules | |
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| Software Productivity Research COBOL-Counting Rules | |
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| Index | |