Crisis Leadership Now A Real-World Guide to Preparing for Threats, Disaster, Sabotage, and Scandal

ISBN-10: 0071498826
ISBN-13: 9780071498821
Edition: 2008
Authors: Laurence Barton
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Book details

List price: $42.00
Copyright year: 2008
Publisher: McGraw-Hill Education
Publication date: 1/10/2008
Binding: Hardcover
Pages: 368
Size: 6.50" wide x 9.50" long x 1.25" tall
Weight: 1.386
Language: English

Laurence Barton, PhD, has spent 25 years studying the causes of crisis in the workplace. Barton, the former Vice President of Crisis Management at Motorola, has managed more than 1,200 incidents worldwide, writing crisis plans and consulting with senior leaders at ABC News, The Walt Disney Company, Nike, Honda, British Petroleum, ESPN,and more than 60 hotels and casinos during defining moments. The author of three often-quoted books on crisis management, Barton is President and Professor of Management at The American College in Bryn Mawr, PA.

Acknowledgments
Introduction
Secure Thy Workplace!
Managing Threats and Workplace Violence
Threat and Violence Response Model
Negligent Hiring and the Role of Human Resources
Crisis Prevention Objectives Diagram
Managing Health Crises: Pandemics and Viruses
Stormy Weather: Katrina, Earthquakes, Floods, and Tsunamis
Industrial and Environmental Disasters
Terrorism: When "Their" Problem Becomes Your Nightmare
Sabotage: The Undisclosed Crime
Communicating When It's Code Red
Crisis Prevention and Response: Picking a Consultant
They Did It Right: The Crisis-Ready Company
Lessons from History
Assessing Your Crisis Risk: Overview
The Two-Phase Crisis Coach
Crisis Response and Recovery: The 40-Page Plan
Ten Pillars of Business Continuity
Closing Thoughts
References
Resources
Index

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