Six Sigma for Managers 24 Lessons to Understand and Apply Six Sigma Principles in Any Organization

ISBN-10: 0071455485
ISBN-13: 9780071455480
Edition: 2005
Authors: Greg Brue
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Description: Six Sigma can be a complex and intimidating subject, with its emphasis on statistics and charts. Novices to the Six Sigma approach will appreciate a slim primer that gives an overview and practical advice on how to implement Six Sigma practices in  More...

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Book details

List price: $7.95
Copyright year: 2005
Publisher: McGraw-Hill Companies, The
Publication date: 6/27/2005
Binding: Paperback
Pages: 64
Size: 6.00" wide x 8.75" long x 0.50" tall
Weight: 0.264
Language: English

Six Sigma can be a complex and intimidating subject, with its emphasis on statistics and charts. Novices to the Six Sigma approach will appreciate a slim primer that gives an overview and practical advice on how to implement Six Sigma practices in everyday business. Six Sigma for Managers offers 24 lessons that explain the fundamentals of Six Sigma in bite-sized chapters. For example: bull; Eliminate defects, cut costs bull; Use statistics bull; Choose projects carefully bull; Measure smart bull; Map the process

Preface
What is Six Sigma?
Six Sigma Defined and Explained
Essentials of the Six Sigma Methodology
Focus on Engaging People and Changing Processes
Not Just Statistics, but Cultural Changes
Six Sigma Applied
What Six Sigma Is Not
Manager's Checklist for Chapter 1
Why Do Six Sigma?
Money
Customer Satisfaction
Quality
Impact on Employees
Growth
Competitive Advantages
Are You and Your Company Ready?
The Correlation Between Quality and Cost
Manager's Checklist for Chapter 2
Setting Business Metrics
A Little Statistics
Criteria for Business Metrics
What Is the Cost of Poor Quality?
Financial Linkage of Metrics and Results
Keeping Your Process Capability
Manager's Checklist for Chapter 3
Implementing Six Sigma
Getting Started: The Do's
Getting Started: The Don'ts
Readying the Organization
Planning
What to Expect from Outside Consultants
Manager's Checklist for Chapter 4
Roles and Responsibilities
Key Players
Executive Leaders
Champions
Master Black Belt
Black Belts
Green Belts Selecting Black Belts
Manager's Checklist for Chapter 5
The Core of Six Sigma
The DMAIC Method
D - Define Phase
M - Measure Phase
A - Analyze Phase
I - Improve Phase
C - Control Phase
The Power and Discipline of the Sequence
Manager's Checklist for Chapter 6
Quick Overview of Six Sigma Tools
Management Roles
Your Tool Map
Warm-up Tools
Key Tool #1: Process Mapping
Key Tool #2: XY Matrix
Key Tool #3: Measurement Systems Analysis
Key Tool #4: Process Capability Tool
Key Tool #5: Multivariate Study
Key Tool #6: Hypothesis Testing
Key Tool #7: Failure Mode Effect Analysis
Key Tool #8: Design of Experiments
Key Tool #9: Control Plan
Manager's Checklist for Chapter 7
Selecting Six Sigma Projects
Project Criteria
Defect Project Selection Opportunities
Pareto Selection Method
Good vs. Bad Projects
Successful Project Characteristics
Manager's Checklist for Chapter 8
How to Sustain Six Sigma
Basic Infrastructure Requirements
Communication Plan
Company Culture
Signs of Success
Company Cycles
Reinforcement and Control
Manager's Checklist for Chapter 9
Six Sigma Proof Positive
Real Final Reports
Case Studies
Training Agendas
Job Descriptions
Design for Six Sigma
The End ... and the Beginning
Manager's Checklist for Chapter 10
Index

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