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Internet Marketing Integrating Online and Offline Strategies

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ISBN-10: 0071124179

ISBN-13: 9780071124171

Edition: 2003

Authors: Mary Lou Roberts

List price: $56.25
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Description:

Internet Marketing: Integrating Online and Offline Strategies asserts that while the Internet is a transformational innovation, pure Internet firms do not represent the future of the Internet, as failures in recent history attest. This text builds upon the fact that the future of the Internet lies in the activities of organizations large and small--in all market spaces--that use the Internet to improve service to customers and increase organizational productivity. Many powerful e-marketers predate the Internet, have strong brand identities, and use the Internet wisely to broaden the set of options, across the marketing and logistics mix that they can offer to their customers, suppliers, and…    
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Book details

List price: $56.25
Copyright year: 2003
Publisher: McGraw-Hill School Education Group
Binding: Paperback
Pages: 471
Size: 8.00" wide x 9.00" long x 0.74" tall
Weight: 1.716
Language: English

Foundations of Internet Marketing
Internet Marketing Joins the Mainstream
The Internet Value Chain
Business Models and Strategies
Direct and Database Foundations
Internet Marketing Strategies and Programs
Understanding the Internet Consumer
Customer Acquisition: Brand Development and Online Advertising
Customer Acquisition: Search, Email and Other Acquisition Techniques
Customer Relationship Development and Management
Customer Service and Support
Developing and Maintaining Effective Web Sites
Evaluating Performance and Opportunities
Measuring and Evaluating Web Marketing Programs
Social and Regulatory Issues: Privacy, Security & Intellectual Property
Marketing Automation
The Wireless Future