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Quality Planning and Analysis From Product Development through Use

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ISBN-10: 0070393680

ISBN-13: 9780070393684

Edition: 4th 2001 (Revised)

Authors: Frank M. Gryna

List price: $158.44
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Book details

List price: $158.44
Edition: 4th
Copyright year: 2001
Publisher: McGraw-Hill Higher Education
Publication date: 11/2/2000
Binding: Hardcover
Pages: 752
Size: 7.50" wide x 9.25" long x 1.50" tall
Weight: 2.750
Language: English

1 Basic Concepts 2 Companywide Assessment of Quality 3 Quality Improvement and Cost Reduction 4 Operational Quality Planning and Sales Income 5 Quality Control 6 Process Management 7 Strategic Quality Management 8 Organization for Quality 9 Developing a Quality Culture 10 Basic Concepts of Statistics and Probability 11 Statistical Tools for Analyzing Data 12 Understanding Customer Needs 13 Designing for Quality 14 Designing for Quality--Statistical Tools 15 Supply Chain Management 16 Operations--Manufacturing Sector 17 Operations--Service Sector 18 Statistical Process Control 19 Inspection, Test, and Measurement 20 Marketing, Field Performance, and Customer Service 21 Administrative and…