Evaluation Interview

Name: Evaluation Interview
Price: 6.73 USD
Availability: InStock
ISBN: 9780070202184

ISBN-10: 0070202184

ISBN-13: 9780070202184

Edition: 3rd

Authors: Richard A. Fear

List price: $42.50

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Book details

List price: $42.50
Edition: 3rd
Publisher: McGraw-Hill Trade
Binding: Hardcover
Language: English

Richard Fearis a leading expert in the field of interviewing. A licensed industrial psychologist, past vice president of The Psychological Corporation, and faculty member emeritus of Columbia University, Fear has trained thousands of interviewers in the U.S. and abroad.Robert Chiron, Ph.D.,is president of Chiron Groupï¿½ï¿½a consulting firm specializing in creating alignment and unleashing potential in organizationsï¿½ï¿½whose clients range from small businesses to Fortune 100 corporations. He formerly taught at the University of Iowa and Columbia University.

Preface	p. ix
Prologue
Sustaining the Competitive Edge	p. 3
The Nature of Change	p. 4
Visioning, A Vehicle of Change	p. 4
Team Building	p. 5
The Effect on People	p. 6
Making Maximum Utilization of Human Resources	p. 7
The Campus Interview	p. 10
Job Description and Behavior Specifications	p. 11
Job Description	p. 11
Behavior Specifications	p. 12
Management	p. 17
Research and Development	p. 19
Production Supervision	p. 21
Sales	p. 22
Finance	p. 23
Employee Relations	p. 25
Matching the Applicant with the Job	p. 27
Preliminary Selection Steps	p. 29
Recruiting	p. 31
Application Form	p. 32
The Preliminary Interview	p. 33
Aptitude Tests	p. 35
Reference Check	p. 37
Physical Examination	p. 38
Preliminary Selection Steps Provide Valuable Leads for the Final Interview	p. 38
Developing Relevant Information
Inherent Character of the Evaluation Interview	p. 41
Essential Aspects of the Final Interview	p. 42
Philosophy of the Interview	p. 43
Functions of the Interview	p. 43
Developing Rapport and Helping the Applicant to Talk Spontaneously	p. 45
Small Talk	p. 46
The Calculated Pause	p. 48
Facial Expressions	p. 49
Voice	p. 50
Lubrication, or Reinforcement	p. 51
Playing Down Unfavorable Information	p. 52
Comprehensive Introductory Questions	p. 53
EEO Considerations	p. 55
Probing More Deeply for Clues to Behavior	p. 57
Interviewing as Conversation	p. 58
Function of Follow-Up Questions	p. 60
Kinds of Probing Questions	p. 63
Note-Taking	p. 68
EEO Considerations	p. 69
Techniques of Control	p. 70
Why Control Is Necessary	p. 71
Techniques of Control	p. 74
Other Factors of Control	p. 77
Effective Control Requires Judicious Pacing	p. 78
EEO Considerations	p. 79
Interpreting Information Developed
Interpretation, An Introduction	p. 83
Complexities of Interpretation	p. 84
First Considerations	p. 84
Process of Interpretation	p. 86
What to Interpret	p. 89
How to Interpret	p. 90
Trait Description	p. 94
Interpreting Work History	p. 97
How to Structure Discussion of Work History	p. 98
Relevance of Prior Jobs	p. 99
Duties	p. 100
Likes	p. 101
Things Found Less Satisfying	p. 102
Conditioned to Work?	p. 103
Level of Earnings	p. 105
Performance Appraisal	p. 107
Reasons for Changing Jobs	p. 107
Leadership Experience	p. 109
Number of Previous Jobs	p. 109
Structuring Work History with Older Candidates	p. 110
Achievements	p. 111
Development Needs	p. 113
Factors of Job Satisfaction	p. 116
Type of Job Desired	p. 118
EEO Considerations	p. 119
Interpreting Education and Present Social Adjustment	p. 121
Structuring the Discussion of Education	p. 122
Best and Poorest Subjects	p. 123
Grades	p. 124
The Overachiever	p. 125
College Boards	p. 126
Extracurricular Activities	p. 128
Effort	p. 129
Special Achievements	p. 130
Training Beyond the Undergraduate Level	p. 131
How Was Education Financed?	p. 132
Structuring Education with Older Candidates	p. 134
Present Social Adjustment	p. 135
EEO Considerations	p. 139
Mental Ability, Motivation, and Maturity--A First Consideration	p. 140
Mental Ability	p. 141
Motivation	p. 144
Maturity	p. 146
Implications for Selection of College Students	p. 148
Terminating the Interview and Writing the Interview Report	p. 150
Terminating the Interview	p. 150
Completing the Interview Rating Form	p. 154
Further Uses of the Completed Interview Rating Form	p. 169
Additional Applications of Interview Techniques
The Campus Interview	p. 173
Preparation	p. 173
The Twenty-Minute Interview	p. 174
Selling the Company	p. 178
Recording Interview Results	p. 180
Visioning	p. 184
Example	p. 186
Team Building	p. 190
Trust Openness, and Honesty--The Indispensable Elements of Team Building	p. 191
Risk Taking and Openness to New Ideas	p. 191
Self-Evaluation and Feedback	p. 191
Example	p. 193
Feedback	p. 196
The Concept	p. 196
Preparation--The Employee's Role	p. 198
Preparation--The Manager's Role	p. 201
Formal Annual Review	p. 205
Nonverbal Feedback	p. 209
Interview Guide	p. 217
Interview Rating Form	p. 221
Illustrative Reports of Interview Findings	p. 227
Index	p. 237
Table of Contents provided by Syndetics. All Rights Reserved.