Big Book of Small Business You Don't Have to Run Your Business by the Seat of Your Pants

ISBN-10: 0061206695
ISBN-13: 9780061206696
Edition: 2007
List price: $29.99 Buy it from $2.89
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Description: Your shoes are charred from stomping out brush fires. You have nightmares about UFOs-Unreachable Financial Objectives. All-star interviewees turn into duds. Meetings cause more problems than they solve. The office is a ghost town at 5:01 p.m. Does  More...

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Book details

List price: $29.99
Copyright year: 2007
Publisher: HarperCollins Publishers
Publication date: 2/6/2007
Binding: Hardcover
Pages: 448
Size: 7.75" wide x 9.50" long x 1.25" tall
Weight: 1.628
Language: English

Your shoes are charred from stomping out brush fires. You have nightmares about UFOs-Unreachable Financial Objectives. All-star interviewees turn into duds. Meetings cause more problems than they solve. The office is a ghost town at 5:01 p.m. Does this sound familiar? Tom Gegax knows what that is like. Years after running his Tires Plus franchise by the seat of his pants, blissfully unaware of how little he knew about getting the most out of people and managing a world-class organization, Tom was faced with a cancer diagnosis and a business at the brink of disaster. Resolved to change things around, he improved his mental clarity, health, and relationships and noticed that the more he profited on a personal level, the more his company profited. Tires Plus grew into a $200 million business with 150 upscale locations. He had learned the first lesson in Enlightened Leadership 101: Focus on the well-being of your employees and customers-as well as your own-and success will follow naturally. In The Big Book of Small Business, Tom shares his hard-earned lessons on how to become an enlightened, effective leader, and on how to do the small things right so the big decisions work. This all-in-one toolbox for small businesses is jammed with warm-hearted, tough-minded practices and street-smart tips, covering every aspect of a growing business: Starting, funding, and getting your new business off the ground Crafting a mission and growing a corporate culture that works Hiring the best people and maximizing their potential Communicating and negotiating with your employees, customers, and suppliers Creating processes for continuous innovation and growth Protecting your business from unforeseen dangers Planning for growth And much more . . . As thorough as a textbook and as lively as a news magazine, The Big Book of Small Business is the most comprehensive and practical book on how to take a small business to the next level, and an indispensable slingshot for the million

Foreword
Introduction: Living by the Seat of My Pants: A Journey from Clueless to Cashing In
Setting Up Shop: What Every Budding Entrepreneur Needs to Know
Make Up Your Mind: Uncommon Factors to Consider Before Quitting Your Day Job
Research the Market: Analyzing the Data to Determine Your Niche
Write the Business Plan: Building Your Blueprint for Success
Find Funding: Raising Capital Without Relinquishing Control
Position Yourself: Nailing Your Name, Location, and Differentiation
Line Up Your Legal Ducks: Protecting Your Business Interests
Build a Strong Board: Getting Help, Not Headaches, from Outside Advisers
Pouring the Foundation: Laying In Your Mission, Vision, and Values
Mission Critical: Embodying Your Mission Statement
Vision Check: Composing Your Vision Statement
Champion Core Values: The Link Between Character and Higher Profits
Accountable Ethics: The Four Pillars of Ethical Leadership
Snatching Up Stars: Embracing Your Hire Power
Talent Scouting: Finding the Best People
Interview Essentials: Stripping the Guesswork Out of Hiring
Labor Legalities: The Dos and Don'ts of Employment Law
Hit the Ground Running: Welcoming New Hires
Growing the Culture: Seeding an Enlightened Environment
The Camaraderie Credo: Developing Team Spirit
Lead the Charge: The Twenty-one Laws of Cultural Leadership
Honor Thy Employee: Putting People First Produces Higher Profits
HR Solutions: Shifting Focus from Paperwork to Partnership
Fun, Friendly, and Flexible: Loosening Up Keeps Grumbling Down
Workplace Wellness: Nurturing Healthy and Productive Employees
Get Personal: The Rules of Engagement
Building a Systems-Disciplined Organization: Crafting Pitch-Perfect Processes
Strategic Planning: Drawing Up Tomorrow's Road Map
Execution Is Everything: Ensuring It's Done Right
Resolve Roadblocks: Helping Individuals and Groups Solve Problems
Add Muscle to Meetings: How to Run Tight, Productive Meetings
The Best Never Rest: Continuous Systems Improvement
Communicating Clearly: Sending Static-Free Signals
Listen Up: Practicing Active Listening
Express Yourself: Writing and Speaking Effectively
Communicate Expectations: Achieving Airtight Accountability
Ask for Advice: Soliciting Employee Ideas
Face-to-Face Feedback: Delivering One-on-One Critiques
Face Your Flaws: Soliciting Frank Feedback About Your Performance
Coaching Others: Cheering and Steering, Not Domineering
Dare to Care: Kindness and Empathy Wins Hearts and Minds
Set Challenging Goals: Helping Employees to Grow Through Goal Setting
The Annual Review: Turning the Review into a Coaching Session
Reward Results: Matching Incentives to Outcomes
Good-bye and Good Luck: Freeing Up the Future of Underachievers
Educating Employees: Riding Employee Development to the Top
On-the-Job Learning: Building Your Educational Infrastructure
Delegate or Die: Deputizing Your Staff Multiplies Your Impact
Teach, Don't Preach: Making Lessons Stick
Succession Strategies: Putting the "Success" in Succession
Coaching Yourself: Guiding Yourself to Peak Personal Performance
Got Mission?: Crafting Your Personal Mission Statement
Truth or Consequences: Pitfalls of Unethical Behavior
Ready, Set, Goals: Turning Dreams into Destiny
Work the Plan: Linking Goals to Action Steps and Schedules
Time Wise and Organized: Embracing Enlightened Efficiency
Mind-Body Balance: Bringing Your Inner Team into Alignment
Spotlight on Self-care: Feel Better, Work Smarter, Live Longer
Business Function Dos and Don'ts: Key Concepts and Killer Tips
Supply Management: Strengthening Every Link
Marketing: Increasing Brand Equity
Sales: Increasing Market Share
Customer Service: Making Your Guests Feel at Home
Finance, Accounting, and IT: Beyond Bean Counting
Weathering Worst-Case Scenarios: When Bad Things Happen to Good Companies
Relationships on the Rocks: Rescuing Key People Who Jump Ship
Natural Disasters: Coping with Catastrophes
It's Strictly Business: Dealing with Brutal Bankers and Cutthroat Competitors
Conclusion: Growing Pains: Stepping It Up from Small Business to Midsize Company
Acknowledgments
Index
About the Authors

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