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Every Manager's Desk Reference

ISBN-10: 0028642686
ISBN-13: 9780028642680
Edition: 2002 (Revised)
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Description: What questions do you ask in a job interview to effectively understand your candidate? How do you motivate a team? And, it's time for performance reviews! Sometimes it seems like being a manager can be a sea of unanswered questions--how to calculate  More...

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Book details

List price: $29.95
Copyright year: 2002
Publisher: Dorling Kindersley Publishing, Incorporated
Publication date: 1/1/2002
Binding: Paperback
Pages: 1344
Size: 6.25" wide x 9.00" long x 2.50" tall
Weight: 3.740
Language: English

What questions do you ask in a job interview to effectively understand your candidate? How do you motivate a team? And, it's time for performance reviews! Sometimes it seems like being a manager can be a sea of unanswered questions--how to calculate Return on Investment or manage your stress level? Every Manager's Desk Reference comes to the rescue! Packed with self-contained sections of how-to's, this book can help you with everything from a business presentation to running an effective meeting.

Stress Management. The Toxic Workplace. Managing Office Stress. Stress at Home. Getting Sleep, Staying in Balance. Curbing Procrastination. The Stress of Information Overload. Taking the Stress Out of Travel. The Time/Money/Stress Connection
Time Management. Understanding Time Management. Shaping Your Future. Avoiding the Tyranny of the Urgent. Scheduling for Results. Getting Organized. Managing Your Desk and Office. Surviving Information Overload. Taming Technology. Keeping Interruptions to a Minimum. Multiplying Your Time Through Delegation. Avoiding the Time Traps. Managing Time on the Road
Getting Organized. Easy Organizing Basics. Finishing a Day's Work in Advance. Using High-Tech Tools and Software. Organizing Your Office. Managing Your Computer. Going on the Road. Working at Home
Motivating People. What Motivates People? Take Care of the Basics. Providing a Great Environment. Giving Them What They Need to Succeed. Go Team! Throw a Party! Give a Gift. Getting Out of the Office. Just Go Home! Recognizing Achievement. Involving People in Innovation. Providing Challenge. Share the Success!
Leadership. What Is Leadership? The Traits of a Leader. Leadership Styles. Communicating as a Leader. Successful Speeches and Presentations. Managing Performance. Improving Your Team. Worst Leadership Mistakes. Nonstandard Techniques. Avoiding Micromanagement. Transformational Leadership. Troubleshooting. Nurturing and Mentoring. Women in Leadership. Young or Minority Leaders. Where to Find Help
Organizational Management Basics. Organizing Your Staff. Managing Your Budget. Staying Focused Amidst Change. Streamlining Business-Specific Processes
Hiring Employees. Analyzing the Position. The Resume. References. Testing
Conducting a Job Interview. Interview Models. Structured Behavioral Interviewing
Structured Behavioral Interviewing
Controlling the Interview. Navigating the Legal Minefield. Active Listening Skills. Conducting the Interview. Critique and Fine-Tune
Improving Employee Performance and Development. Improving Performance. Encouraging Employee Development. Striving for Employee Satisfaction. Compensating Employees
Conducting Performance Appraisals. Improving Communication. Looking at Sample Questions. Three Approaches to Performance Appraisals. Preparing for the Meeting. The Meeting. Gaining Your Employees' Trust. Forging Agreements. Feedback Systems and Recognition Programs. You Can't Win 'Em All. Pulling It All Together
Effective Business Presentations. Become an Effective Speaker. Define the Central Message. Know Your Listeners. Energy for Effectiveness. Eye-Contact Communication. Gather Your Evidence. Organize Your Material. Create Successful Presentations. Interact with Audiences. Make It Simple. Banish Those Butterflies. Dealing With the Details. Ten-Point Presentation Primer. Handling Questions and Answers. One-to-One Presentations. Listening. Mastering the Media. Continuous Improvement
Creating Effective Visuals. Visual Aids. Presenting Your Visuals
Running Effective Meetings. Effective Meeting Basics. Types of Meetings. Is This Meeting Necessary? Planning Your Meeting Strategically. The Importance of Environment. Preparation Time. The Mechanics of Facilitation. The Art of Facilitation. Pacing the Meeting. Creating Group Memory. Meeting Outcomes and Follow-Up. Handling Common Problems. Out of the Boardroom. Unusual Means to Create Successful Meetings. Meetings Without Meeting
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