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Dining Etiquette | |
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Etiquette in America: What Happened? | |
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The Rough-and-Ready Pioneers | |
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The Genteel South and the Robust North | |
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The "American Ideal not that Gentlemen should Cease to Be." | |
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The Four Hundred: Rockefeller, Carnegie, Vanderbilt | |
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The New Nobility | |
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The Fit-in '50s and the Rebellious '60s | |
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Where We Are Now and How We Got Here | |
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Table Manners: The Basics | |
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Thou Shalt Not: The 10 Most Common Dining Mistakes | |
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A Little List of No-No's | |
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Don't Panic! | |
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Foods from Hell | |
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Continental vs. American Style | |
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Special Dining Situations | |
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Braving the Baffling Banquet | |
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The Place Setting | |
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Braving the Baffling Buffet | |
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Going Uptown: Facing the Formal Dinner | |
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The Business Meal | |
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The Anatomy of a Restaurant | |
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Cast of Characters | |
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Tipping | |
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Toasting | |
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Tricky Situations | |
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Business Etiquette | |
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Getting Started: The Corporate Culture | |
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Business Booboos | |
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The Job Interview | |
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The Interview | |
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Business Attire | |
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A Few Words on Complimenting | |
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Introductions | |
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Who's First? | |
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Introductions at Business Functions | |
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Introducing Yourself | |
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Responding to Introductions | |
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Greetings | |
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The Name Game | |
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The Arena: Etiquette in the Workplace | |
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Your Coworkers | |
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Your Superiors | |
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Visitors | |
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Doors | |
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Elevators | |
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Smoking | |
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Electronic Etiquette | |
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Pro Bono--Community Involvement | |
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Meetings: The Boardroom and the Dining Room | |
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Strategies for a Successful Meeting | |
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Business Meals | |
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Ten Commandments | |
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Business Cards | |
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Correspondence | |
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Letters and Notes | |
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Personal Letters | |
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Open and Shut: The Letter Format | |
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Sample Letters | |
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Notes | |
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Unblocking | |
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E-mail and Netiquette | |
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Stationery | |
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Paper | |
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Printing | |
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Personal Stationery | |
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Calling Cards | |
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A Coat of Arms | |
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Invitations and Addressing | |
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Invitations | |
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Addressing People | |
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Addressing Envelopes | |
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Addressing Officials | |
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Home Etiquette | |
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Manners Begin at Home: The Fundamental First Steps | |
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The Most Basic Rules and Why | |
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Alien Nations--Relations with Adults | |
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Handling Sticky Situations | |
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Table Manners | |
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Television and the Internet | |
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Children and Correspondence | |
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Peer Pressure and Promise | |
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The ABCs of School Etiquette | |
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The (Oh, No!) Party | |
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Spats | |
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Clueless | |
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Behavior Between the Sexes | |
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The Talk: Sex and Drugs | |
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The Ins and Outs of Home Entertaining | |
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My House Is a Disaster Area! and Other Party Phobias | |
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Just Do It! | |
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Creating the Guest List | |
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Invitations | |
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Hired Hands | |
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Buying and Serving Wine | |
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The Dinner: Freedom of Choice | |
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The Simple Menu | |
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Cocktails | |
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Be a Mix Master | |
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Seating | |
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The Meal--Beginnings and Endings | |
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The Buffet Dinner | |
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The Formal Dinner | |
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Saying the Right Thing | |
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Dealing with the Disabled | |
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Ten Enabling Tips | |
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What Should We Talk About? | |
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Wheelchair Etiquette | |
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Visual-Impairment Etiquette | |
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Hearing-Loss Etiquette | |
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Speech Impairment | |
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The Lately Disabled | |
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It's a Small World | |
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Smashing Stereotypes | |
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Gracious Greetings | |
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Let's Do Business | |
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The Art of Gift Giving | |
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Is It Time to Eat? | |
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You're In My Space | |
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Making Gestures | |
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Conflict, Compliments, and Criticism | |
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The "Critical I" | |
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The Receiving End | |
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When All Else Fails--The Insult | |
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The Fine Art of the Compliment | |
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Facing Cosmetic Surgery | |
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Dealing with Bad News | |
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Coping with Conflict | |
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Speak Up | |
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The Terror of Talk: Stage Fright | |
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Making Conversation | |
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Giving and Receiving Gifts | |
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The Gift Quiz | |
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E-commerce and Registries | |
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Gift Giving at Work | |
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Children and Gifts | |
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Ages and Occasions | |
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Fun and Games | |
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Sports Etiquette | |
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Gym Dandies | |
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The Pool | |
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The Beach | |
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The Fairway--Etiquette on the Links | |
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Racquet Sports | |
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Skiing | |
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Running | |
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Biking | |
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Roller Blading | |
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Boating | |
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On the Road | |
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Are You Ready to Travel? | |
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Travel Agents | |
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Hotels | |
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Travel Tipping | |
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Wise Words for Women Traveling Alone | |
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Getting There: Planes, Trains, Ships, and More | |
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Airplanes | |
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Shipping Out | |
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Auto Etiquette | |
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Trains | |
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Busing It | |
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Preparing for a Wedding | |
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You're Engaged! | |
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Wedding Plans | |
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The Big Day | |
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The Rehearsal | |
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The Cast of Characters | |
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What to Wear | |
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Presents | |
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The Wedding Ceremony | |
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Kinds of Weddings | |
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Second Weddings and Stepfamilies | |
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Index | |