| |
| |
| Sidebars and Tables | |
| |
| |
| |
| Communications | |
| |
| |
| Face-to-Face Customer/Client Relations | |
| |
| |
| Basic Communication Techniques | |
| |
| |
| Use the "Magic Mirror" Approach | |
| |
| |
| Add the Personal Touch | |
| |
| |
| The Protocol of Introductions | |
| |
| |
| Basic Principles of Organization and Effectiveness | |
| |
| |
| Telephone Techniques | |
| |
| |
| Speaking Clearly and Pleasantly | |
| |
| |
| Answering Promptly | |
| |
| |
| On the Phone | |
| |
| |
| Handling Incoming Calls | |
| |
| |
| Routing the Call | |
| |
| |
| Taking Messages | |
| |
| |
| Taking Action | |
| |
| |
| Completing the Incoming Call | |
| |
| |
| Answering Services, Answering Machines, and Voice Mail | |
| |
| |
| Answering Services | |
| |
| |
| Answering Machines | |
| |
| |
| Voice Mail | |
| |
| |
| Telephone Directories | |
| |
| |
| Personal Phone Directories | |
| |
| |
| Assembling Data for Outgoing Calls | |
| |
| |
| Long-Distance Services | |
| |
| |
| Time Differences | |
| |
| |
| Teleconferencing | |
| |
| |
| Cellular Guidelines | |
| |
| |
| Memos | |
| |
| |
| Types of Memos | |
| |
| |
| Parts of a Memo | |
| |
| |
| To/From | |
| |
| |
| Date | |
| |
| |
| Subject | |
| |
| |
| Body | |
| |
| |
| Reference Information | |
| |
| |
| Word/Information Processing Codes | |
| |
| |
| Copies and Distribution | |
| |
| |
| Formatting a Memo | |
| |
| |
| Minutes of a Meeting | |
| |
| |
| Types of Meetings | |
| |
| |
| Preparing the Minutes | |
| |
| |
| Format of Minutes | |
| |
| |
| Correspondence | |
| |
| |
| Letters | |
| |
| |
| Letter Styles | |
| |
| |
| Block Style (Letter 1) | |
| |
| |
| Modified Block Style (Letters 2 and 3) | |
| |
| |
| Simplified Letter Style (Letter 4) | |
| |
| |
| Business Letter Punctuation | |
| |
| |
| Basic Parts of a Business Letter | |
| |
| |
| Letterhead | |
| |
| |
| Dateline | |
| |
| |
| Inside Address | |
| |
| |
| Salutation | |
| |
| |
| Body of the Letter | |
| |
| |
| Complimentary Closing | |
| |
| |
| Signature and Title | |
| |
| |
| Reference Initials | |
| |
| |
| File Name Notation | |
| |
| |
| Other Elements in a Business Letter | |
| |
| |
| Attention Line | |
| |
| |
| Subject Line | |
| |
| |
| Reply Reference Notation | |
| |
| |
| Enclosure Notation | |
| |
| |
| Copy Notation | |
| |
| |
| Blind Copies | |
| |
| |
| Postscript | |
| |
| |
| Mailing Notation | |
| |
| |
| Multiple Page Letters | |
| |
| |
| Using Templates | |
| |
| |
| Doing Mass Mailings | |
| |
| |
| Envelopes | |
| |
| |
| Non-Address Information | |
| |
| |
| Bar Code Clear Area | |
| |
| |
| Faxes | |
| |
| |
| Fax Protocol | |
| |
| |
| Dealing with the Fax Machine | |
| |
| |
| Efficient Faxing | |
| |
| |
| Sending Large or Multiple Faxes | |
| |
| |
| Choosing Fax Over Regular Mail | |
| |
| |
| Fax Formatting | |
| |
| |
| E-mail | |
| |
| |
| For More Information | |
| |
| |
| |
| Other Office Documents | |
| |
| |
| Business Reports | |
| |
| |
| Types of Business Reports | |
| |
| |
| Format and Preparation | |
| |
| |
| Paper | |
| |
| |
| Choosing Type | |
| |
| |
| Parts of a Business Report | |
| |
| |
| Body of the Report | |
| |
| |
| Bibliography and Appendices | |
| |
| |
| Short Reports | |
| |
| |
| Visual Aids | |
| |
| |
| Types of Visuals | |
| |
| |
| Choosing a Chart Style | |
| |
| |
| Pie Charts | |
| |
| |
| Bar Charts | |
| |
| |
| Line Charts | |
| |
| |
| The Four Cs of Chart Design | |
| |
| |
| Be Concise | |
| |
| |
| Be Conservative | |
| |
| |
| Be Consistent | |
| |
| |
| Be Careful | |
| |
| |
| Presentations | |
| |
| |
| Presentation and Graphics Software | |
| |
| |
| Web Pages | |
| |
| |
| Company Newsletters | |
| |
| |
| For More Information | |
| |
| |
| |
| Office Equipment and Supplies | |
| |
| |
| Equipment Selection | |
| |
| |
| Needs Analysis | |
| |
| |
| Applications | |
| |
| |
| Users | |
| |
| |
| Ease of Use | |
| |
| |
| Demonstration | |
| |
| |
| Documentation and Support | |
| |
| |
| Versatility and Upgradability | |
| |
| |
| Other Considerations | |
| |
| |
| Office Equipment Leases | |
| |
| |
| Equipment Basics | |
| |
| |
| Telephones and Telephone Systems | |
| |
| |
| Features and Accessories | |
| |
| |
| Telephone Systems | |
| |
| |
| Fax Machines | |
| |
| |
| Copiers | |
| |
| |
| Copier Paper | |
| |
| |
| Electronic Typewriters | |
| |
| |
| Recording and Dictation Equipment | |
| |
| |
| VCRs and Projectors | |
| |
| |
| VCRs | |
| |
| |
| Projectors | |
| |
| |
| Shredders | |
| |
| |
| Equipment Maintenance and Ordering Office Supplies | |
| |
| |
| Equipment Maintenance | |
| |
| |
| General Troubleshooting Instructions | |
| |
| |
| Ordering Office Supplies | |
| |
| |
| Catalogs and Superstores | |
| |
| |
| Logging and Ordering | |
| |
| |
| Storage | |
| |
| |
| References and Publications for Offices | |
| |
| |
| Letterhead and Business Cards | |
| |
| |
| For More Information | |
| |
| |
| |
| Mailing and Shipping | |
| |
| |
| The Office Mail | |
| |
| |
| Incoming Mail | |
| |
| |
| Picking Up the Mail | |
| |
| |
| Opening Mail | |
| |
| |
| Preparing Mail | |
| |
| |
| Outgoing Mail | |
| |
| |
| Getting Mail Out | |
| |
| |
| Mailing and Shipping Services | |
| |
| |
| Basic Shipping Services | |
| |
| |
| Mailing and Shipping on the Grand Scale | |
| |
| |
| Commercial Package-Delivery Services | |
| |
| |
| Air Freight | |
| |
| |
| Counter-to-Counter Shipping | |
| |
| |
| Couriers and Messengers | |
| |
| |
| Foreign Mail and Shipping | |
| |
| |
| Other Types of Office Communication | |
| |
| |
| Telegram | |
| |
| |
| Cablegram | |
| |
| |
| Telex | |
| |
| |
| Fax | |
| |
| |
| U.S. Postal Service | |
| |
| |
| Types and Classes of Mail | |
| |
| |
| First-Class Mail | |
| |
| |
| Express Mail | |
| |
| |
| Priority Mail | |
| |
| |
| Periodicals | |
| |
| |
| Standard Mail (A) | |
| |
| |
| Standard Mail (B) | |
| |
| |
| Types of USPS Services | |
| |
| |
| General Delivery | |
| |
| |
| Mail Forwarding | |
| |
| |
| Certificate of Mailing | |
| |
| |
| Certified Mail | |
| |
| |
| Collect on Delivery | |
| |
| |
| Merchandise Return Service | |
| |
| |
| Registered Mail | |
| |
| |
| Restricted Delivery | |
| |
| |
| Return Receipt | |
| |
| |
| Return Receipt for Merchandise | |
| |
| |
| Special Handling | |
| |
| |
| International Mail | |
| |
| |
| Types of International Mail | |
| |
| |
| Customs Forms | |
| |
| |
| Postage Meters | |
| |
| |
| For More Information | |
| |
| |
| |
| Computers | |
| |
| |
| Personal Computers | |
| |
| |
| Parts of the PC | |
| |
| |
| Monitors | |
| |
| |
| Central Processing Unit (CPU) | |
| |
| |
| Memory | |
| |
| |
| Hard Disk Drives | |
| |
| |
| Floppy Disks | |
| |
| |
| CD-ROMs | |
| |
| |
| Keyboard | |
| |
| |
| Mouse | |
| |
| |
| Peripherals | |
| |
| |
| Modems | |
| |
| |
| Removable Cartridge Drives | |
| |
| |
| Printers | |
| |
| |
| Plotter | |
| |
| |
| Scanner | |
| |
| |
| Uninterruptible Power Supplies (UPS) | |
| |
| |
| Video Equipment | |
| |
| |
| Types of PCs | |
| |
| |
| Desktop Systems | |
| |
| |
| Laptop or Notebook Computers | |
| |
| |
| Personal Digital Assistants | |
| |
| |
| Networks | |
| |
| |
| Two Kinds of Networks | |
| |
| |
| Advantages and Disadvantages of a LAN | |
| |
| |
| LAN Advantages | |
| |
| |
| LAN Disadvantages | |
| |
| |
| Network and Internet Communications | |
| |
| |
| Internet Protocols | |
| |
| |
| Intranets | |
| |
| |
| Extranets | |
| |
| |
| Connecting to the Internet | |
| |
| |
| Connection Speed | |
| |
| |
| Connection Method | |
| |
| |
| Operating Systems | |
| |
| |
| Software Applications | |
| |
| |
| Word Processing Software | |
| |
| |
| Electronic Clip Art | |
| |
| |
| Spreadsheet Software | |
| |
| |
| Database Management (DBM) | |
| |
| |
| Types of Databases | |
| |
| |
| Presentation Software | |
| |
| |
| Desktop Publishing | |
| |
| |
| Communications Software | |
| |
| |
| E-mail | |
| |
| |
| Fax Software | |
| |
| |
| Electronic Data Interchange (EDI) | |
| |
| |
| Other Applications | |
| |
| |
| Project Planning | |
| |
| |
| Employee Handbooks | |
| |
| |
| Bookkeeping and Accounting | |
| |
| |
| Money Management | |
| |
| |
| Starting a Business | |
| |
| |
| Maps | |
| |
| |
| Basic Guidelines for Selecting Software | |
| |
| |
| Understanding Upgrades | |
| |
| |
| Software Bundles | |
| |
| |
| For More Information | |
| |
| |
| |
| Office Environments and Workstations | |
| |
| |
| Selecting and Optimizing Workspace | |
| |
| |
| Using a Floor Plan | |
| |
| |
| Office Lighting | |
| |
| |
| Incandescent Lighting | |
| |
| |
| Fluorescent Lighting | |
| |
| |
| Halogen Lighting | |
| |
| |
| The Best Light for the Workspace | |
| |
| |
| Office Furniture | |
| |
| |
| Desks and Other Furnishings | |
| |
| |
| Computer Furniture | |
| |
| |
| File Storage | |
| |
| |
| Computers in the Office | |
| |
| |
| Workstations in the Office | |
| |
| |
| Components of Workstations | |
| |
| |
| Workstation Adjustment Ergonomics | |
| |
| |
| The Chair | |
| |
| |
| The Monitor | |
| |
| |
| The Keyboard | |
| |
| |
| Shelves and Bookcases | |
| |
| |
| Other Accessories | |
| |
| |
| Organization of the Workstation | |
| |
| |
| Workstation Accessories | |
| |
| |
| Reducing Paper Waste and Recycling | |
| |
| |
| Office Safety, Health, and Security | |
| |
| |
| Office Health and Safety | |
| |
| |
| The Occupational Safety and Health Administration | |
| |
| |
| Preventing Accidents and Work-Related Injuries | |
| |
| |
| First Aid | |
| |
| |
| Disaster Planning | |
| |
| |
| Fire | |
| |
| |
| Security | |
| |
| |
| Terrorism and Disgruntled Employees | |
| |
| |
| Office Maintenance | |
| |
| |
| Janitorial Services | |
| |
| |
| Policies and Procedures Manuals | |
| |
| |
| What to Include | |
| |
| |
| Job Descriptions | |
| |
| |
| Workstation Manual | |
| |
| |
| Job Instructions | |
| |
| |
| Corporate Style | |
| |
| |
| Office Library | |
| |
| |
| Moving Without Headaches | |
| |
| |
| For More information | |
| |
| |
| |
| Office Operations | |
| |
| |
| Forms Management | |
| |
| |
| Generic Forms | |
| |
| |
| Filing Systems | |
| |
| |
| Traditional Filing Systems | |
| |
| |
| Alphabetic Systems | |
| |
| |
| Name | |
| |
| |
| Geographic Location | |
| |
| |
| Subject | |
| |
| |
| Combination Subject Systems | |
| |
| |
| Subject-Numeric | |
| |
| |
| Duplex-Numeric | |
| |
| |
| Alphanumeric | |
| |
| |
| Numeric Systems | |
| |
| |
| Straight Numeric | |
| |
| |
| Terminal Digit | |
| |
| |
| Triple Digit | |
| |
| |
| Middle Digit | |
| |
| |
| Decimal System | |
| |
| |
| Phonetic Systems | |
| |
| |
| Electronic Filing Systems | |
| |
| |
| Physical Setup of Files | |
| |
| |
| Arranging Files | |
| |
| |
| Setting Up the File Drawer | |
| |
| |
| Preparation of Material for Filing | |
| |
| |
| Finding and Using Files | |
| |
| |
| Card File | |
| |
| |
| Color Coding | |
| |
| |
| Indexing and Alphabetizing | |
| |
| |
| Long-Term File Maintenance | |
| |
| |
| Records Management | |
| |
| |
| Micrographics | |
| |
| |
| Managing Money | |
| |
| |
| Managing Cash Transactions | |
| |
| |
| Handling the Bank Account | |
| |
| |
| Making Bank Deposits | |
| |
| |
| Endorsing Checks | |
| |
| |
| Forms of Endorsement | |
| |
| |
| Dishonored Checks | |
| |
| |
| Bank Statements | |
| |
| |
| Bank Reconciliation | |
| |
| |
| Bank Reconciliation Statements | |
| |
| |
| Investigating Outstanding Checks | |
| |
| |
| Handling Cash Payments | |
| |
| |
| Writing Checks | |
| |
| |
| Certified Checks | |
| |
| |
| Stopping Payment on a Check | |
| |
| |
| Petty Cash Fund | |
| |
| |
| Bookkeeping | |
| |
| |
| Business Records | |
| |
| |
| Tax Records | |
| |
| |
| Travel and Entertainment Expenses | |
| |
| |
| Automobile Expense Record | |
| |
| |
| Employer's Personal Tax Records | |
| |
| |
| Payroll | |
| |
| |
| For More Information | |
| |
| |
| |
| Organizing People and Time | |
| |
| |
| Organizing Meetings and Conferences | |
| |
| |
| Planning | |
| |
| |
| The Offsite Large Meeting or Conference | |
| |
| |
| The In-house Meeting or Conference | |
| |
| |
| Facilities | |
| |
| |
| The Offsite Large Meeting or Conference | |
| |
| |
| The In-house Meeting or Conference | |
| |
| |
| Supplies | |
| |
| |
| Shipping | |
| |
| |
| Keeping a Budget | |
| |
| |
| Notification | |
| |
| |
| Press Releases | |
| |
| |
| The Agenda | |
| |
| |
| Teleconference and Video Conferences | |
| |
| |
| Minutes | |
| |
| |
| Time Management | |
| |
| |
| Basic Timesaving Strategies | |
| |
| |
| Analyze the Way You Use Time Now | |
| |
| |
| Ask: "Is This the Best Use of My Time Right Now?" | |
| |
| |
| Learn How to Delegate | |
| |
| |
| Live with a Schedule | |
| |
| |
| Know the Times You Work Your Best | |
| |
| |
| Work with a "To Do" List | |
| |
| |
| Learn to Say "No" | |
| |
| |
| Handle Paper Only Once | |
| |
| |
| Avoid Interruptions | |
| |
| |
| Keep Your Desk Neat and Clean | |
| |
| |
| Manage the Executive Efficiently | |
| |
| |
| Tools for Time Management | |
| |
| |
| Wall and Day Planners | |
| |
| |
| Appointment Calendars | |
| |
| |
| Project Planners and Flowcharts | |
| |
| |
| For More Information | |
| |
| |
| |
| Human Resources | |
| |
| |
| Organizational Structures and Charts | |
| |
| |
| Hiring a New Employee | |
| |
| |
| Deciding on the New Job | |
| |
| |
| Staff Requirements | |
| |
| |
| Job Descriptions | |
| |
| |
| Finding Job Candidates | |
| |
| |
| Advertising the Position | |
| |
| |
| How Much Does It Cost? | |
| |
| |
| Handling Resumes and References | |
| |
| |
| Interviewing | |
| |
| |
| Preparing for a New Employee | |
| |
| |
| Training and Supervising Employees | |
| |
| |
| Performance Reviews | |
| |
| |
| Discipline | |
| |
| |
| Scheduling | |
| |
| |
| Flextime | |
| |
| |
| Compressed Workweek | |
| |
| |
| Time-sharing | |
| |
| |
| Firing | |
| |
| |
| Severance | |
| |
| |
| Unemployment | |
| |
| |
| Employee Rights and Responsibilities | |
| |
| |
| Sexual Harassment | |
| |
| |
| Workplace Violence | |
| |
| |
| Diversity | |
| |
| |
| The Americans with Disabilities Act | |
| |
| |
| The Family and Medical Leave Act | |
| |
| |
| Benefits | |
| |
| |
| Health Benefits | |
| |
| |
| Health Maintenance Organizations (HMOs) | |
| |
| |
| Indemnity and Reimbursement Plans | |
| |
| |
| Preferred Provider Organizations (PPOs) | |
| |
| |
| Insurance | |
| |
| |
| Life Insurance | |
| |
| |
| Accidental Death and Dismemberment Insurance (ADandD) | |
| |
| |
| Disability Insurance | |
| |
| |
| Retirement Plans | |
| |
| |
| Defined Benefit | |
| |
| |
| Defined Contribution | |
| |
| |
| Pay for Time Not Worked | |
| |
| |
| On the Job | |
| |
| |
| Off the Job | |
| |
| |
| Employee Services | |
| |
| |
| Etiquette | |
| |
| |
| Dealing with Office Politics | |
| |
| |
| Dress | |
| |
| |
| Invitations | |
| |
| |
| Parties and Social Functions | |
| |
| |
| Gift Giving | |
| |
| |
| Personal gifts | |
| |
| |
| Dating | |
| |
| |
| Congratulations and Condolences | |
| |
| |
| For More Information | |
| |
| |
| |
| Travel Planning | |
| |
| |
| Business Travel Today | |
| |
| |
| The Itinerary | |
| |
| |
| Compiling the Details | |
| |
| |
| Making Reservations | |
| |
| |
| Internet Travel Services | |
| |
| |
| International Travel | |
| |
| |
| International Airline Travel | |
| |
| |
| Passport, Visa, Immunizations, and Customs | |
| |
| |
| Passport | |
| |
| |
| Visas | |
| |
| |
| Immunizations | |
| |
| |
| Customs | |
| |
| |
| Getting Extra Business Help While Away | |
| |
| |
| Money: Yours and Theirs | |
| |
| |
| Legal Help Abroad | |
| |
| |
| Medical Help Abroad | |
| |
| |
| Medical Insurance | |
| |
| |
| Renting and Driving Cars in Other Countries | |
| |
| |
| Business Etiquette Abroad | |
| |
| |
| Timeliness | |
| |
| |
| Gifts | |
| |
| |
| Imprinted Items | |
| |
| |
| Gift-wrapping | |
| |
| |
| Body Language | |
| |
| |
| Formality | |
| |
| |
| Post-Travel Tasks | |
| |
| |
| Expense Reports | |
| |
| |
| For More Information | |
| |
| |
| Grammar and Punctuation Guide | |
| |
| |
| Introduction | |
| |
| |
| Grammar | |
| |
| |
| Parts of Speech | |
| |
| |
| Noun | |
| |
| |
| Pronoun | |
| |
| |
| Verb | |
| |
| |
| Adjective | |
| |
| |
| Adverb | |
| |
| |
| Preposition | |
| |
| |
| Conjunction | |
| |
| |
| Interjection | |
| |
| |
| Phrases and Clauses | |
| |
| |
| Phrase | |
| |
| |
| Clause | |
| |
| |
| Types of Sentences | |
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| Simple Sentence | |
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| Compound Sentence | |
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| Complex Sentence | |
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| Compound-Complex Sentence | |
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| Parts of a Sentence | |
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| Subject | |
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| Verb | |
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| Complement | |
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| Modifiers | |
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| Connectives | |
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| Verbals | |
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| Nouns and Pronouns | |
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| Proper Nouns | |
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| Common Nouns | |
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| Collective Nouns | |
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| Concrete Nouns | |
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| Abstract Nouns | |
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| Personal Pronouns | |
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| Relative Pronouns | |
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| Interrogative Pronouns | |
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| Indefinite Pronouns | |
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| Demonstrative Pronouns | |
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| Reflexive Pronouns | |
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| Case | |
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| Nominative Case | |
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| Subject of a Verb in a Main Clause | |
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| Subject of a Relative Clause | |
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| Subject of a Clause Introduced by than or as | |
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| Words Following Forms of be (Predicate Nominative) | |
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| Direct Address | |
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| Objective Case | |
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| Direct Object of a Verb or Verbal | |
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| Indirect Object of a Verb or Verbal | |
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| Object of a Preposition | |
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| Subject of an Infinitive | |
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| Words Following Infinitive to be | |
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| Subject of a Participle and of a Gerund | |
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| Possessive Case (and Its Proper Punctuation) | |
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| Possessive of Singular Words | |
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| Possessive of Plural Words | |
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| Use of the of Phrase to Form Possessive | |
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| Possessive of Compound Words | |
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| Joint, Separate, and Alternative Possession | |
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| Possessive of Abbreviations | |
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| Parallel Possessives | |
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| Possessive with a Gerund | |
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| He/She | |
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| Agreement and Reference | |
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| Subject Problems | |
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| Collective Words | |
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| Units of Measure | |
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| Confusing Singular and Plural Forms | |
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| Indefinite Pronouns | |
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| Relative Pronouns | |
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| Subjects Joined by and | |
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| Subjects Joined by or or nor | |
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| Shifts in Number or Person | |
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| Structure Problems | |
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| Verb Precedes Subject | |
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| Words Intervening Between Subject and Verb | |
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| Subject and Predicate Differ in Number | |
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| Construction Shift and Parallelism | |
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| Special Problems of Pronoun Reference | |
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| Ambiguous Antecedents | |
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| Indefinite Antecedents | |
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| Implied Antecedents | |
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| Vague Reference | |
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| Verbs and Verbals | |
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| Tense | |
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| Principal Parts of Troublesome Verbs | |
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| Past Tense vs. Past Perfect Tense | |
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| Mood | |
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| Indicative Mood | |
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| Imperative Mood | |
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| Subjunctive Mood | |
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| Shifts in Mood | |
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| Voice | |
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| Active and Passive Voice | |
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| Shifts in Voice | |
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| Modifiers | |
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| Classification of Modifiers | |
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| Articles | |
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| Adverbs with Two Forms | |
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| Adjectives and Adverbs (Degrees of Comparison) | |
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| Positive Degree | |
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| Comparative Degree | |
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| Superlative Degree | |
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| Using -er and -est vs. more and most | |
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| Irregular Comparisons | |
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| Problems with Comparison (Adjectives and Adverbs) | |
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| Comparison with other and else | |
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| Incomplete Comparison--Improper Ellipsis | |
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| Split Infinitives | |
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| Verbals and Verbal Phrases as Modifiers | |
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| Dangling Verbal Phrases | |
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| Prepositional Phrases as Modifiers | |
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| Dependent Clauses as Modifiers | |
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| Relative Pronouns Introducing Clauses | |
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| Placement of Modifiers | |
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| Modifier Between Subject and Verb | |
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| Single Adverbs | |
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| Phrases and Clauses | |
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| Relative Clauses | |
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| Squinting Constructions | |
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| Connectives | |
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| Prepositions | |
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| Prepositional Idioms | |
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| Placement of Prepositions | |
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| Superfluous Prepositions | |
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| Faulty Omission of Prepositions | |
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| Conjunctions and Parallelism | |
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| Coordinate Conjunctions Showing | |
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| Correlative Conjunctions Showing Coordination (Parallelism) | |
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| Troublesome Conjunctions | |
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| Punctuation | |
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| Apostrophe | |
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| Brackets | |
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| Colon | |
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| Comma | |
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| Dash | |
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| Ellipsis | |
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| Exclamation Mark | |
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| Hyphen | |
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| Parentheses | |
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| Period | |
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| Question Mark | |
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| Quotation Marks | |
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| Semicolon | |
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| Capitalization | |
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| Numbers | |
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| Spelled Out | |
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| Expressed in Figures | |
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| Large Numbers | |
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| Roman Numerals | |
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| Dates | |
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| Compound Words | |
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| General Rules | |
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| Solid Compounds | |
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| Unit Modifiers | |
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| Prefixes, Suffixes, and Combining Forms | |
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| Numerical, Scientific, and Technical Compounds | |
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| Improvised Compounds | |
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| Usage | |
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| Abbreviations | |
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| Punctuation | |
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| Geographic Terms | |
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| Names and Titles | |
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| Parts of Publications | |
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| Calendar Divisions | |
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| Standard Word Abbreviations | |
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| Metric Abbreviations | |
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| Standard Abbreviations for Other Units of Measure | |
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| Latin Abbreviations | |
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| Forms of Address | |
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| Index | |