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Fundamentals of Quality Control and Improvement

ISBN-10: 0023817917
ISBN-13: 9780023817915
Edition: 1st 1993
Authors: Amitava Mitra
List price: $92.00
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Book details

List price: $92.00
Edition: 1st
Copyright year: 1993
Publisher: Prentice Hall PTR
Binding: Hardcover
Pages: 688
Size: 8.27" wide x 10.24" long
Weight: 2.992
Language: English

Amitava Mitra, PhD, is Associate Dean in the College of Business and Professor in the Department of Management at Auburn University, Alabama. He has published over seventy journal articles and currently teaches in the areas of quality assurance and improvement. Dr. Mitra has over thirty years of academic and professional experience, and has conducted courses for professionals in total quality management, quality assurance and statistical process control, design of experiments, and Six Sigma Black Belt training.

Philosophy and Fundamentals
Introduction to Quality Control and Total Quality System
Some Philosophies and their Impact on Quality
Quality Management: Practices, Tools and Standards
Statistical Foundations and Methods of Quality Improvement
Fundamentals of Statistical Concepts and Techniques in Quality
Control and Improvement Graphical Methods of Data
Presentation and Quality Improvement
Statistical Process Control
Statistical process Control Using Control Charts
Control Charts for Variables Control Charts for Attributes
Process Capability Analysis
Acceptance Sampling Acceptance
Sampling Plans for Attributes and Variables
Product and Process Design
Reliability Experimental
Design and the Taguchi Method
Quality in the Service Sector
Quality Control in the Service Sector

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