| Introduction | p. xxxv |
| The Basics | |
| Introducing Windows NT Workstation 4 | p. 3 |
| NT Workstation, NT Server: Which Is Which? | p. 4 |
| What's New in NT 4? | p. 5 |
| Explorer and My Computer | p. 5 |
| Drag-and-Drop Anything | p. 5 |
| TAPI Support | p. 5 |
| MAPI Support | p. 5 |
| Windows Messaging | p. 6 |
| Microsoft Internet Explorer | p. 6 |
| Peer Web Server | p. 6 |
| DirectX Multimedia Support | p. 6 |
| WordPad | p. 6 |
| Hardware Profiles | p. 6 |
| Kernel-Based Graphics | p. 7 |
| Services | p. 7 |
| PCMCIA Support | p. 7 |
| NDS Client Support | p. 7 |
| Java Support | p. 7 |
| ActiveX Support | p. 7 |
| What's Not in NT 4? | p. 8 |
| No Plug and Play | p. 8 |
| No MSN Support | p. 8 |
| No Fax Support | p. 8 |
| Why Choose NT over Windows 95? | p. 8 |
| HAL over Plug and Play | p. 9 |
| Multiprocessor Support over x86-Only Support | p. 10 |
| Preemptive over Cooperative Multitasking | p. 10 |
| Complete Protected Mode over Protected Mode with Real-Mode Support | p. 12 |
| Separate 16-Bit Memory Spaces over Shared 16-Bit Memory Spaces | p. 12 |
| NT File System over FAT File System | p. 13 |
| NT Security over Weak Security | p. 14 |
| How Is NT Workstation Different from Other Operating Systems? | p. 15 |
| NT Compared to Windows 3x | p. 15 |
| NT Compared to OS/2 Warp 3 | p. 16 |
| NT Compared to UNIX | p. 16 |
| NT Compared to Macintosh OS | p. 16 |
| What are the Features of Windows NT Architecture? | p. 17 |
| Kernel Mode | p. 17 |
| The HAL and the Kernel | p. 18 |
| Executive Services | p. 19 |
| User Mode | p. 20 |
| Summary | p. 22 |
| Running Your Applications | p. 25 |
| Eliminating Programs You Won't Need Anymore | p. 26 |
| TSRs | p. 26 |
| Disk Utilities | p. 26 |
| Memory Utilities | p. 27 |
| Desktop Replacements | p. 27 |
| Discovering Programs You Can't Run Anymore | p. 28 |
| Some DOS and Win 3.x Apps Run Slowly | p. 28 |
| Some DOS and Win 3.x Apps Won't Run at All | p. 29 |
| Even Some Windows 95 Apps Won't Run | p. 30 |
| Running Programs | p. 31 |
| But First...The User's View of the Desktop | p. 31 |
| Taskbar | p. 32 |
| Start Menu | p. 32 |
| Right-Click Menus | p. 32 |
| Folders | p. 33 |
| Explorer | p. 34 |
| My Computer | p. 35 |
| Network Neighborhood | p. 36 |
| Running Programs from the Start Menu | p. 37 |
| The Keyboard Approach to the Start Menu | p. 37 |
| Running Programs from Explorer and Explorer-Type Windows | p. 37 |
| Running Programs from the Find Utility | p. 38 |
| Running Programs by Accessing the Files They Create | p. 40 |
| Special Topic: Running Programs with Shortcuts | p. 40 |
| Running Programs by Using Run | p. 41 |
| Running Programs Minimized | p. 43 |
| Special Topic: Running DOS Applications | p. 43 |
| Switching from One Window to Another | p. 44 |
| Using Alt+Tab to Switch | p. 44 |
| Using the Taskbar to Switch | p. 44 |
| Configuring the Taskbar | p. 45 |
| Making File Associations | p. 46 |
| Finding Programs | p. 47 |
| Common and Private Applications | p. 48 |
| Installing and Removing Programs | p. 49 |
| Installing Programs | p. 49 |
| Removing Programs | p. 50 |
| Special Topic: Running Programs in Dual-Boot Mode with Windows 95 | p. 51 |
| Summary | p. 52 |
| Organizing Programs and Documents | p. 55 |
| Using the Start Menu | p. 56 |
| Adding Your Favorite Programs to the Start Menu | p. 57 |
| Arranging Open Windows with the Taskbar | p. 57 |
| Customizing the Start Menu and Taskbar with the Taskbar's Properties Sheet | p. 58 |
| The Taskbar Options Tab | p. 59 |
| The Start Menu Programs Tab | p. 59 |
| Removing Programs from the Start Menu | p. 60 |
| The Advanced Button and Explorer | p. 60 |
| Using Explorer | p. 61 |
| Opening vs. Exploring | p. 61 |
| Branches | p. 62 |
| Views | p. 64 |
| Toolbar | p. 67 |
| Using Explorer's Main Menus and Right-Click Menus | p. 68 |
| File | p. 68 |
| Edit | p. 69 |
| Tools | p. 70 |
| Help | p. 71 |
| Right-Click Menus | p. 71 |
| Organizing Your Files and Folders | p. 72 |
| Creating New Folders | p. 72 |
| Moving Items | p. 72 |
| Copying Items | p. 73 |
| Saving Files and Folders to the Desktop | p. 74 |
| Dragging with the Right Mouse Button | p. 74 |
| Renaming Documents and Folders | p. 74 |
| Deleting Files and Folders | p. 75 |
| Sending Items to the Recycle Bin | p. 76 |
| Emptying the Recycle Bin | p. 76 |
| Restoring Items from the Recycle Bin | p. 76 |
| Understanding NT as a Multi-User Environment | p. 77 |
| User Profile Folders | p. 77 |
| The Windows NT Folder | p. 79 |
| Summary | p. 80 |
| Setting Object Properties | p. 83 |
| Right-Clicking around Windows | p. 84 |
| Using Properties Sheets | p. 86 |
| Deciding Whether You Need to Use Properties Sheets | p. 86 |
| Trying Out a Few Properties Sheets | p. 87 |
| Making Properties Settings from My Computer | p. 90 |
| Summary | p. 91 |
| Customizing Your Desktop via the Control Panel | p. 93 |
| Opening the Control Panel | p. 94 |
| Using Accessibility Options | p. 99 |
| Accessibility Keyboard Settings | p. 100 |
| Accessibility Sound Settings | p. 101 |
| Accessibility Mouse Settings | p. 102 |
| Other Accessibility Settings | p. 104 |
| Adding and Removing Programs | p. 105 |
| Installing New Programs | p. 105 |
| Removing Existing Programs | p. 106 |
| Console: Configuring a DOS Prompt Window | p. 107 |
| Console Windows Options | p. 108 |
| Console Windows Font | p. 109 |
| Console Windows Layout | p. 110 |
| Console Windows Colors | p. 111 |
| Setting the Date and Time | p. 112 |
| Customizing Your Screen Display | p. 113 |
| Setting the Background and Wallpaper | p. 114 |
| Loading a Pattern | p. 114 |
| Editing a Pattern | p. 115 |
| Loading a New Slice of Wallpaper | p. 116 |
| Setting the Screen Saver | p. 117 |
| Loading a Screen Saver | p. 118 |
| Adjusting the Appearance | p. 120 |
| Loading an Existing Color Scheme | p. 121 |
| Choosing Your Own Colors and Other Stuff | p. 121 |
| Creating Your Own Colors | p. 124 |
| Changing the Plus! Settings | p. 125 |
| Use Large Icons | p. 126 |
| Show Window Contents While Dragging | p. 127 |
| Smooth Edges of Screen Fonts | p. 127 |
| Show Icons Using All Possible Colors | p. 127 |
| Stretch Desktop Wallpaper to Fit the Screen | p. 127 |
| Adjusting the Driver Settings | p. 127 |
| Color Palette | p. 128 |
| Desktop Area | p. 129 |
| Font Size | p. 130 |
| Display Type | p. 131 |
| Adjusting the Mouse | p. 132 |
| Switching the Buttons and Setting Double-Click Speed | p. 132 |
| Setting Your Pointers | p. 133 |
| Setting the Pointer Motion | p. 135 |
| General Mouse Settings | p. 136 |
| Summary | p. 137 |
| Getting to Work | |
| Printers and Printing | p. 141 |
| Printing in Windows NT Workstation | p. 142 |
| Adding a New Printer | p. 145 |
| About Printer Installation | p. 145 |
| About Adding Printers | p. 146 |
| About Printer Drivers | p. 147 |
| About the Add Printer Wizard | p. 148 |
| Adding a Network Printer | p. 148 |
| Adding a Local Printer | p. 153 |
| Adding a Printer That Is Not on NT's List | p. 156 |
| Sharing a Printer for Network Use | p. 157 |
| Preventing a Printer from Being Shared | p. 159 |
| Creating a Second Printer for the Same Print Device | p. 159 |
| Creating a Printer Pool | p. 160 |
| Customizing Your Printer | p. 160 |
| Setting Device Options | p. 161 |
| Setting User Permissions to the Printer | p. 162 |
| Getting Ownership Information | p. 165 |
| Scheduling Print Jobs | p. 165 |
| Setting Availability Times | p. 165 |
| Setting Print Job Priorities | p. 167 |
| Spooling | p. 167 |
| Setting Up Separator Pages | p. 167 |
| Choosing a Separator Page | p. 168 |
| Creating a Separator Page | p. 168 |
| Auditing Printer Usage | p. 170 |
| Working with Port Settings | p. 172 |
| Adding a Port | p. 173 |
| Deleting a Port | p. 173 |
| Retrieving a Port | p. 173 |
| Configuring a Port | p. 174 |
| Deleting a Printer from Your Printers Folder | p. 175 |
| Printing Documents from Your Programs | p. 176 |
| Printing from a Program | p. 176 |
| Printing by Dragging Files | p. 178 |
| Printing by Right-Clicking a Document | p. 180 |
| Working with the Print Queue | p. 180 |
| Refreshing the Network Queue Information | p. 181 |
| Deleting a File from the Queue | p. 182 |
| Canceling All Pending Print Jobs on a Printer | p. 182 |
| Pausing (and Resuming) the Printing Process | p. 183 |
| Pausing or Resuming a Specific Print Job | p. 183 |
| Pausing or Resuming All Jobs on a Printer | p. 184 |
| Rearranging the Queue Order | p. 184 |
| Printing to a Disk File | p. 185 |
| Troubleshooting | p. 187 |
| Summary | p. 188 |
| Running Multimedia Applications | p. 191 |
| Understanding How Multimedia Works in Windows NT | p. 192 |
| Graphics and Video Handling with DirectDraw and DirectVideo | p. 194 |
| Sound Handling with DirectSound | p. 195 |
| Installing Multimedia Hardware | p. 196 |
| Choosing Multimedia Hardware | p. 196 |
| Graphics Boards | p. 196 |
| Sound Cards | p. 197 |
| Speakers | p. 197 |
| Installing a Sound Card | p. 197 |
| Disabling Plug and Play | p. 198 |
| Tracking Hardware Device I/O Resources | p. 198 |
| Installing the Sound Board in Your PC | p. 199 |
| Installing the Sound Card Driver | p. 200 |
| Troubleshooting When You Don't Hear the Start-Up Sound | p. 201 |
| Installing a Graphics Card | p. 202 |
| Assigning Sounds to System Events | p. 204 |
| Using Multimedia Tools | p. 206 |
| Audio Tools | p. 206 |
| Adjusting Audio Levels | p. 207 |
| Enabling or Disabling the Speaker Icon | p. 207 |
| Specifying Recording Quality | p. 207 |
| Video Tools | p. 207 |
| CD Music Tools | p. 208 |
| MIDI Tools | p. 209 |
| Multimedia Device Information | p. 210 |
| Audio Devices | p. 210 |
| MIDI Devices and Instruments | p. 211 |
| Media Control Devices | p. 211 |
| Audio and Video Codecs | p. 211 |
| Multimedia File Information | p. 212 |
| MIDI File Properties | p. 212 |
| WAV File Properties | p. 214 |
| AVI File Properties | p. 215 |
| Running Windows NT's Multimedia Playback Applications | p. 217 |
| Running Media Player | p. 217 |
| Using Media Player Control | p. 217 |
| Using Media Player Features for AVI Files | p. 219 |
| Opening a File with Media Player | p. 220 |
| Running CD Player | p. 220 |
| Editing CD Player Information | p. 221 |
| Changing Time Display Options | p. 222 |
| Choosing Play Mode Options | p. 222 |
| Making CD Player Preferences | p. 223 |
| Running Sound Recorder | p. 223 |
| Playing Back a WAV File | p. 223 |
| Editing a WAV File | p. 224 |
| Adjusting Quality Settings | p. 224 |
| Recording a Signal | p. 225 |
| Running Volume Control | p. 226 |
| Recording Levels | p. 227 |
| Advanced Controls | p. 228 |
| Summary | p. 228 |
| Sharing Data between Applications | p. 231 |
| Exchanging Data with NT | p. 233 |
| Using the Clipboard | p. 233 |
| Understanding How the Clipboard Works | p. 234 |
| Selecting, Copying, and Cutting in Windows Applications | p. 234 |
| Copying Text and Graphics from a DOS Box | p. 236 |
| Capturing Screens with the Clipboard | p. 239 |
| Using the Paste Command | p. 240 |
| Pasting into Windows Applications | p. 240 |
| Pasting into a DOS Box | p. 241 |
| Using Right-Click Shortcuts for Cut, Copy, and Paste | p. 243 |
| Working with the Clipboard Viewer | p. 244 |
| Viewing the Clipboard's Contents | p. 244 |
| Changing the View Format | p. 245 |
| Storing the Clipboard's Contents in a File | p. 246 |
| Retrieving the Contents of a Stored Clipboard File | p. 247 |
| Clearing the Clipboard to Save Resources | p. 247 |
| Using the ClipBook Instead of the Clipboard | p. 248 |
| Running the Clipbook | p. 249 |
| Pasting Items into the ClipBook | p. 250 |
| Pasting Items from the ClipBook | p. 251 |
| Sharing Your ClipBook Pages with Network Users | p. 252 |
| Connecting to a Shared ClipBook Page | p. 254 |
| Using OLE | p. 255 |
| Advantages of OLE | p. 256 |
| Basic OLE Concepts | p. 258 |
| Servers, Clients, Containers, and Other Terms | p. 261 |
| Object Packages | p. 261 |
| OLE 2 versus OLE 1 | p. 262 |
| OLE Inconsistencies | p. 264 |
| Embedding Objects | p. 265 |
| Editing an Embedded Object | p. 267 |
| Linking Objects | p. 268 |
| Editing a Linked Object | p. 270 |
| Maintaining Your OLE Links | p. 271 |
| Manually Updating a Linked Object | p. 272 |
| Completing Other Link-Management Tasks | p. 273 |
| Canceling and Deleting Links | p. 273 |
| Fixing Broken Links | p. 274 |
| Summary | p. 275 |
| Using WordPad for Simple Word Processing | p. 277 |
| Creating a Document | p. 278 |
| Getting Help in WordPad | p. 280 |
| Working with the WordPad Window | p. 281 |
| Accessing Commands with the Toolbar | p. 281 |
| Displaying and Hiding Control Bars with the View Menu | p. 281 |
| Adjusting a Document's Appearance with the Format Bar | p. 281 |
| Using the Ruler and the Status Bar | p. 282 |
| Repositioning the Toolbar and Format Bar | p. 282 |
| Entering Text | p. 283 |
| Inserting the Date or Time in a Document | p. 285 |
| Formatting Paragraphs | p. 285 |
| Using the Ruler as Your Guide | p. 286 |
| Adjusting Alignment | p. 286 |
| Viewing Paragraph Alignment | p. 287 |
| Changing Paragraph Alignment | p. 288 |
| Setting Indents | p. 288 |
| Setting the Left or Right Indent with the Dialog Box | p. 289 |
| Setting the Left or Right Indent with the Ruler | p. 289 |
| Setting the First-Line Indent | p. 290 |
| Creating Bulleted Paragraphs | p. 290 |
| Working with Tabs | p. 291 |
| Repositioning Existing Tab Stops | p. 292 |
| Clearing Custom Tab Stops | p. 292 |
| Reformatting the Whole Document | p. 293 |
| Using Undo to Reverse Mistakes | p. 293 |
| Summary | p. 294 |
| Painting Pictures with Windows Paint | p. 297 |
| Starting a New Document | p. 298 |
| Understanding Computer Art | p. 300 |
| Opening an Existing Picture | p. 301 |
| Seeing More of the Picture | p. 302 |
| Removing and Tearing Off the Tool and Color Boxes | p. 303 |
| Displaying Only the Picture | p. 304 |
| Creating a New Picture | p. 304 |
| Setting a Picture's Basic Characteristics | p. 304 |
| Setting the Picture Size | p. 305 |
| Using Basic Painting Techniques | p. 306 |
| Choosing a Color Scheme: Basic Tips | p. 306 |
| Setting the Foreground and Background Colors | p. 307 |
| Setting the Foreground Color | p. 308 |
| Setting the Background Color | p. 308 |
| Selecting Colors with the Eyedropper Tool | p. 308 |
| Using the Painting Tools | p. 309 |
| The Brush Tool | p. 310 |
| The Eraser Tool | p. 311 |
| The Pencil Tool | p. 312 |
| The Airbrush Tool | p. 313 |
| The Line Tool | p. 314 |
| The Curve Tool | p. 315 |
| The Box Tool | p. 316 |
| The Rounded Box Tool | p. 317 |
| The Ellipse Tool | p. 317 |
| The Polygon Tool | p. 317 |
| The Paint Can Tool | p. 318 |
| The Text Tool | p. 320 |
| Zooming In for Detail Work | p. 322 |
| Doing Precision Work | p. 322 |
| Undoing Mistakes | p. 322 |
| Manipulating Areas of a Picture | p. 323 |
| Selecting an Area | p. 323 |
| Selecting Rectangular Areas | p. 324 |
| Selecting Irregular Areas | p. 325 |
| Moving a Selected Area | p. 326 |
| Sweeping | p. 326 |
| Sweeping While Moving | p. 328 |
| Sweeping While Brushing | p. 328 |
| Saving and Retrieving a Cutout | p. 328 |
| Editing the Color Scheme | p. 329 |
| Saving and Loading Your Own Color Schemes | p. 330 |
| Saving Your Work | p. 330 |
| Saving Files | p. 330 |
| Using Your Picture as Wallpaper | p. 331 |
| Summary | p. 331 |
| The Other Windows NT Accessories | p. 333 |
| Jotting Down Notes with Notepad | p. 334 |
| Understanding Text Files | p. 334 |
| Reviewing Notepad's Limitations | p. 336 |
| Running Notepad | p. 336 |
| Opening Files | p. 337 |
| Entering and Editing Text | p. 337 |
| Entering Special Symbols with Character Map | p. 339 |
| Using Character Map | p. 340 |
| Entering Alternate Characters from the Keyboard | p. 341 |
| Using Character Sets: ANSI versus IBM | p. 342 |
| Using the Imaging Accessory | p. 344 |
| Using Imaging's File Functions | p. 345 |
| Viewing Documents | p. 346 |
| Scanning Images | p. 349 |
| Annotating Images | p. 350 |
| Summary | p. 351 |
| Connecting to the world | |
| Introduction to Communications and Using Phone Dialer | p. 355 |
| Discovering What's New in NT Communications | p. 357 |
| Using the Windows Telephony Interface | p. 357 |
| Installing a Modem | p. 358 |
| Changing Modem Properties | p. 361 |
| General Properties | p. 361 |
| Connection Properties | p. 362 |
| Option Properties | p. 364 |
| Dialing Properties | p. 364 |
| Using Phone Dialer | p. 367 |
| Starting Phone Dialer | p. 368 |
| Programming the Speed Dial List | p. 368 |
| Placing a Call | p. 369 |
| Summary | p. 370 |
| Sending E-Mail with Windows Messaging | p. 373 |
| Installing Windows Messaging | p. 376 |
| Working with User Profiles | p. 377 |
| Defining Properties in a Windows Messaging Profile | p. 378 |
| Microsoft Mail Properties | p. 379 |
| Internet Mail Properties | p. 382 |
| Personal Address Book Properties | p. 384 |
| Personal Folders Properties | p. 385 |
| Adding New Services to a Messaging Profile | p. 385 |
| Choosing Other Messaging Profile Options | p. 386 |
| Using the Windows Messaging Client | p. 386 |
| Searching for a Message | p. 389 |
| Changing the Windows Messaging Window | p. 390 |
| Using Address Books | p. 391 |
| Creating and Sending Messages | p. 393 |
| Formatting Messages | p. 394 |
| Attaching a File to a Message | p. 395 |
| Embedding an Object in a Message | p. 397 |
| Receiving Messages | p. 398 |
| Moving Messages and Files to Other Applications | p. 398 |
| Using Microsoft Mail | p. 398 |
| Installing a Microsoft Mail Postoffice | p. 400 |
| Shutting Down Windows Messaging | p. 401 |
| Summary | p. 402 |
| Using HyperTerminal | p. 405 |
| Working with HyperTerminal | p. 406 |
| Setting Up Your Communications System | p. 409 |
| Setting Up a HyperTerminal Connection | p. 412 |
| Starting HyperTerminal | p. 412 |
| Defining a New Connection | p. 412 |
| Entering a Phone Number | p. 413 |
| Setting Dialing Properties | p. 414 |
| Customizing Calling-Card Settings | p. 417 |
| Choosing Communications Settings | p. 420 |
| Choosing Basic Communications Settings | p. 421 |
| Specifying the Port Setting | p. 423 |
| Setting Modem Speed | p. 423 |
| Specifying the Data Format Settings | p. 425 |
| Specifying Advanced Settings | p. 427 |
| Choosing Terminal Settings | p. 429 |
| Controlling the Function, Arrow, and Ctrl Keys | p. 430 |
| Selecting a Terminal-Emulation Setting | p. 431 |
| Setting the Backscroll Buffer Size | p. 432 |
| Turning Sound On or Off | p. 432 |
| Controlling How Text Is Sent and Received | p. 432 |
| Setting Other HyperTerminal Preferences | p. 434 |
| Setting Speaker Volume | p. 434 |
| Setting Call Preferences | p. 434 |
| Controlling the HyperTerminal Display | p. 435 |
| Choosing a Font | p. 436 |
| Saving Your Settings | p. 436 |
| Making Connections | p. 437 |
| Making a Different Connection | p. 438 |
| Connecting Via Cable | p. 438 |
| Sending and Receiving Data | p. 439 |
| Communicating in Interactive Mode | p. 440 |
| Understanding How HyperTerminal Displays and Stores Text | p. 440 |
| Capturing Text | p. 441 |
| Capturing Selected Portions of Text | p. 441 |
| Receiving and Sending Text Files | p. 442 |
| Checking Settings for Text-File Transfers | p. 443 |
| Sending a Text File | p. 443 |
| Sending and Receiving Documents and Other Files | p. 444 |
| Understanding File-Transfer Protocols | p. 445 |
| Choosing a File-Transfer Protocol | p. 445 |
| Sending Files | p. 446 |
| Receiving Files | p. 448 |
| Manipulating Text in the HyperTerminal Window | p. 449 |
| Copying Text to the Clipboard | p. 449 |
| Transmitting Text from the Clipboard | p. 449 |
| Printing Incoming Text | p. 450 |
| Printing Selected Text | p. 450 |
| Using Background Communications with HyperTerminal | p. 450 |
| Running Multiple Communications Sessions | p. 451 |
| Ending a Communications Session | p. 451 |
| Troubleshooting | p. 452 |
| Summary | p. 453 |
| Accessing the Internet | p. 455 |
| Understanding the Types of Internet Connections | p. 456 |
| Using Internet Addresses | p. 459 |
| Connecting as a Remote Terminal | p. 460 |
| Connecting via Modem | p. 461 |
| Obtaining the Information You Need from Your ISP | p. 461 |
| Installing Your Modem | p. 462 |
| Installing Dial-Up Networking | p. 463 |
| Configuring the Dial-In Connection | p. 464 |
| Dialing In to Your Service Provider the First Time | p. 466 |
| Troubleshooting Your Modem Connection | p. 467 |
| If your modem connects without errors, but none of your Internet applications appear to be working | p. 468 |
| If your modem connection "rudely" disconnects you | p. 468 |
| If your connection seems to transfer files abnormally slowly | p. 468 |
| Web Cruising with MS Internet Explorer | p. 469 |
| Using Built-In Internet Utilities | p. 470 |
| Address Resolution Display and Control (arp) | p. 470 |
| File Transfer Protocol (FTP) | p. 470 |
| Finger | p. 472 |
| Ping | p. 473 |
| Protocol Statistics (Netstat) | p. 473 |
| Remote File Copy (rcp) | p. 474 |
| Remote Program Execution (rexec) | p. 474 |
| Remote Shell/Script (rsh) | p. 475 |
| Remote Terminal (Telnet) | p. 475 |
| Route | p. 476 |
| Trace Route (tracert) | p. 476 |
| Trivial File Transfer Protocol (TFTP) | p. 477 |
| Obtaining Other Internet Applications | p. 478 |
| Installing Peer Web Services | p. 480 |
| Summary | p. 483 |
| Becoming an NT Expert | |
| Introduction to Hardcore NT Workstation | p. 487 |
| The Road to NT Workstation 4 | p. 488 |
| The Beginnings | p. 489 |
| The Early Releases | p. 490 |
| Strengths New to NT 4 | p. 491 |
| Advanced Graphical User Interface (GUI) | p. 492 |
| Multiple Hardware Profiles | p. 492 |
| NT Strengths for Non-NT Users | p. 493 |
| Stability | p. 493 |
| No Limits on Speed | p. 494 |
| Rock-Solid Multitasking | p. 495 |
| Built-In Networking | p. 497 |
| Rich Potential Application Base | p. 498 |
| Complete Error Recording | p. 498 |
| Security | p. 498 |
| NT Requires Users to Log On to a Workstation | p. 499 |
| NT Defines User Rights That Control a User's Actions | p. 499 |
| NT Uses File and Printer Permissions to Control Access | p. 499 |
| NT Encrypts Security Information over Networks | p. 500 |
| NT Offers a Fault-Tolerant File System | p. 501 |
| NT Will Optionally Log All Security Events | p. 501 |
| NT Is Capturing Several Markets | p. 501 |
| NT Weaknesses | p. 502 |
| Problems Related to Scale | p. 503 |
| Fewer Drivers Are Available | p. 503 |
| Not All Windows 95/98 Apps Run | p. 504 |
| Problems Related to Missing Windows 95/98 Functionality | p. 504 |
| No Plug-and-Play Support | p. 504 |
| Partial Plug-and-Play Systems | p. 506 |
| No Hot-Plug-and-Play Support | p. 507 |
| Lack of a Centralized Device Manager | p. 508 |
| No Power Management | p. 509 |
| Problems Caused by NT's Secure Nature | p. 509 |
| Some DOS and Windows 3.x Apps Run Slowly | p. 510 |
| Some DOS and Windows Apps Will Not Run | p. 510 |
| DOS and Windows Apps Don't Run Native on Non-x86 Machines | p. 511 |
| Problems Related to NT's PC Legacy | p. 511 |
| File Associations Rely on File Extensions | p. 511 |
| Operating System Components Are Largely Static | p. 512 |
| Shortcuts Don't Link Two Ways | p. 512 |
| No Bookmark Support Exists for Applications | p. 513 |
| Advice before You Continue | p. 514 |
| Consult Microsoft's Hardware Compatibility List (HCL) | p. 514 |
| Make Sure the Drivers You Want to Use Appear on the HCL | p. 515 |
| Wait for Your Top Three Apps to Be Native | p. 516 |
| Make Sure the Apps Work | p. 517 |
| Make Sure You Have the Hardware | p. 517 |
| Processor | p. 517 |
| Memory | p. 518 |
| Video Card | p. 519 |
| Mouse | p. 520 |
| Summary | p. 520 |
| Understanding the Architecture | p. 523 |
| Understanding Rings and Things: CPU Privilege Levels | p. 524 |
| A Major Software Problem: Clobbering Memory | p. 524 |
| Anti-Clobber Features | p. 525 |
| Process Privilege Levels: Kernel and User Mode | p. 525 |
| Designing Architecture Independence | p. 527 |
| Architecture Independence in NT: The Big Picture | p. 527 |
| Minimum CPU Requirements to Be NT-Possible | p. 528 |
| NT's Baseline: HAL, the Kernel, and the Drivers | p. 529 |
| "Open the Drive Bay Door, HAL" | p. 529 |
| We Have a Kernel, but Not a General | p. 530 |
| They're Called Drivers Because They Can Drive You Crazy | p. 530 |
| Designing Robustness | p. 531 |
| A Basic Layered Operating System | p. 531 |
| A Client-Server, Microkernel Operating System | p. 533 |
| The Cost of Client-Server | p. 534 |
| NT's Compromise | p. 535 |
| Is the Microkernel a Bad Compromise? | p. 538 |
| NT 4's Additional Architectural Change | p. 539 |
| Working with NT's Major Modules | p. 540 |
| HAL, Kernel, and I/O Manager | p. 540 |
| The NT Executive | p. 541 |
| Environment Subsystems | p. 542 |
| Win32 | p. 542 |
| WOWEXEC | p. 544 |
| OS/2 and POSIX | p. 546 |
| Virtual DOS Machines (VDMs) | p. 546 |
| Managing Memory in NT | p. 548 |
| The Numbers behind NT's Memory Requirements | p. 548 |
| Memory Mistakes That Programmers Make | p. 549 |
| Virtual Memory | p. 549 |
| Summary | p. 551 |
| Living with NT's Strict Security | p. 553 |
| Understanding User Accounts in NT | p. 555 |
| Accessing a File: Three Scenarios | p. 555 |
| Local Logon to Access a Local File | p. 556 |
| The logon Creates the SAT | p. 556 |
| The Processes You Start Inherit Your SAT | p. 556 |
| The SRM Gathers Object Access Information | p. 557 |
| The SRM Matches the SD and the SAT | p. 557 |
| Local Logon to Access a Network File | p. 558 |
| Domain Logon to Access a Network File | p. 561 |
| Making the Keys with User Manager | p. 562 |
| Introducing the User Manager | p. 563 |
| Creating User Groups | p. 563 |
| Creating User Rights | p. 564 |
| Creating a User Account | p. 566 |
| Waiting for Changes to Take Effect | p. 568 |
| Making the Locks | p. 568 |
| Understanding SDs, ACLs, ACEs, and Permissions | p. 568 |
| Modifying File Permissions | p. 569 |
| Choosing File Access Permissions | p. 571 |
| Controlling Directory Permissions | p. 574 |
| Understanding File Ownership in NT | p. 576 |
| Reviewing NT Security | p. 577 |
| Can You Take the Right to Take Ownership from the Administrators? | p. 579 |
| How Can We Get the Data Back? | p. 579 |
| Can I Track Who Uses What Files? | p. 579 |
| Summary | p. 580 |
| Installing NT (and Automating Installation) | p. 583 |
| Knowing Your Computer Needs | p. 584 |
| Reviewing Your Hardware Requirements | p. 584 |
| CPU | p. 584 |
| RAM | p. 584 |
| CD-ROM | p. 585 |
| Installing NT as a Stand-Alone Workstation or Domain Member | p. 585 |
| Deciding Whether to Keep Other Operating Systems | p. 586 |
| Understanding NT Terminology | p. 586 |
| Installing a Stand-Alone NT Workstation | p. 587 |
| Installing NT Workstation from a CD-ROM | p. 588 |
| Using the Installation Command | p. 589 |
| Mass Storage Devices Found | p. 591 |
| Hardware and Software Components | p. 591 |
| Where to Put NT | p. 592 |
| Formatting an Unpartitioned Space | p. 592 |
| Disk Corruption Check | p. 593 |
| Installation Continues | p. 594 |
| Setup Preferences | p. 594 |
| Emergency Repair Disk | p. 595 |
| Components | p. 595 |
| Installing to a Network | p. 595 |
| DHCP Service | p. 596 |
| Network Card | p. 596 |
| Network Protocol | p. 597 |
| Creating a Domain Account | p. 597 |
| Last Step | p. 597 |
| Using Setup Manager to Automate Installation for Multiple Machines | p. 598 |
| Running the Unattended Installation | p. 598 |
| Setting Up Domain and Administrator Accounts | p. 599 |
| Re-Creating NT Workstation Machine Accounts | p. 600 |
| Changing Your Computer's Name | p. 600 |
| Deleting a Workstation Account from a Domain | p. 603 |
| Repairing NT Workstation | p. 604 |
| Creating a Repair Disk on NT Workstation | p. 605 |
| Repairing a Damaged Version of NT Workstation | p. 605 |
| Using Dual Operating Systems | p. 606 |
| Making a Dual Boot Work | p. 607 |
| Obtaining Debugging Information | p. 609 |
| Creating an NT Boot Disk | p. 610 |
| Installing Fonts on NT Workstation | p. 611 |
| Special Topic: Using Batch Routines for Multiple Installations | p. 612 |
| Answer File Parameters | p. 614 |
| A Sample unattend.txt file | p. 627 |
| Summary | p. 628 |
| The Registry | p. 631 |
| Understanding Registry Terminology | p. 632 |
| Subtrees | p. 634 |
| Registry Keys | p. 634 |
| Key Naming Conventions | p. 635 |
| Value Entries, Names, Values, and Data Types | p. 636 |
| Working with the Registry: An Example | p. 637 |
| Finding Registry Keys | p. 640 |
| Heeding Even More Cautions about Editing the Registry | p. 640 |
| Finding the Registry in Hives | p. 642 |
| Fault Tolerance in the Registry | p. 643 |
| Modifying a Remote Registry | p. 644 |
| Backing Up and Restoring the Registry | p. 645 |
| Summary | p. 645 |
| Networking | |
| An In-Depth Introduction to Networks | p. 649 |
| Early Networking: SneakerNet | p. 650 |
| LAN: The Alternative | p. 651 |
| File Management: Sharing and Transferring Files | p. 652 |
| Concurrent Use of Applications | p. 653 |
| Peripheral Sharing | p. 654 |
| Group Scheduling | p. 654 |
| Electronic Mail | p. 655 |
| Network Games | p. 656 |
| Networking Vocabulary | p. 656 |
| Basic Requirements: Hardware, Software, and Connections | p. 657 |
| Network Interface Cards | p. 658 |
| Cabling Systems | p. 658 |
| Topologies | p. 658 |
| Servers | p. 659 |
| Network Operating Systems | p. 659 |
| Network-Based Applications | p. 659 |
| Wireless Networks | p. 660 |
| Specifics: The Network Interface Card | p. 661 |
| IRQs | p. 662 |
| Base Memory Address | p. 663 |
| Direct Memory Access-Memory Movers | p. 663 |
| Cabling Considerations | p. 663 |
| Cost | p. 664 |
| Ease of Installation and Maintenance | p. 665 |
| Reliability | p. 665 |
| Speed | p. 665 |
| Distance | p. 665 |
| Attenuation | p. 665 |
| Possibility of Packet Collision | p. 666 |
| Susceptibility to RF Noise | p. 667 |
| Types of Cables | p. 667 |
| Twisted-Pair | p. 667 |
| Coaxial Cable | p. 670 |
| Understanding Bandwidth | p. 672 |
| Fiber Optic Cable | p. 673 |
| Types of Fiber Optic Cable | p. 675 |
| Advantages and Disadvantages | p. 675 |
| Types of Connectors | p. 676 |
| BNC Connectors | p. 676 |
| RJ-45 | p. 678 |
| D-Shells and Data Connectors | p. 678 |
| Fiber Optic Connectors | p. 679 |
| Wiring Systems | p. 679 |
| IBM Cabling System | p. 680 |
| Ethernet Options | p. 681 |
| 10Base2 | p. 681 |
| 10BaseT | p. 682 |
| 100BaseT | p. 682 |
| Summary | p. 682 |
| Network Architectures | p. 685 |
| Physical Topologies | p. 686 |
| Star Topology | p. 688 |
| Getting to the Hub of the Problem | p. 689 |
| Hub | p. 689 |
| Multistation Access Units (MAUs) | p. 689 |
| Concentrators | p. 689 |
| Star Topology Continued | p. 690 |
| Bus Topology | p. 691 |
| Logical Topologies | p. 693 |
| Bus Topology | p. 694 |
| Token Ring Topology | p. 696 |
| When a Bus Is Not a Bus: 10BaseT | p. 698 |
| IEEE's Topological Protocols | p. 699 |
| The 802.3 Standard | p. 700 |
| Carrier-Sensing Multiple Access with Collision Detection (CSMA/CD) | p. 701 |
| The 802.4 Standard | p. 704 |
| The 802.5 Standard | p. 705 |
| Peer-to-Peer versus Client-Server | p. 705 |
| Client-Server Networks | p. 706 |
| Disk Servers | p. 707 |
| File Servers | p. 708 |
| Peer-to-Peer Networks | p. 710 |
| Judging Peer-to-Peer Packages | p. 711 |
| Understanding Peer-to-Peer Operations | p. 711 |
| Weighing the Advantages of Using a Peer-to-Peer Network | p. 711 |
| Summary | p. 712 |
| Essentials of NT Workstation Networking | p. 715 |
| Understanding Networking Concepts | p. 718 |
| Network Server and Workstation Types | p. 718 |
| Lengths of Different Network Names | p. 719 |
| Sharing Files under NT Workstation | p. 719 |
| Using Share-Level Permissions | p. 721 |
| File Attributes | p. 723 |
| Types of File and Directory Permissions | p. 724 |
| File and Directory Permissions versus Share Permissions | p. 726 |
| Assigning Share-Level and File-Level Permissions | p. 728 |
| Directory and File Auditing | p. 729 |
| Understanding Ownership | p. 730 |
| Defining Ownership | p. 731 |
| Taking Ownership | p. 731 |
| Configuring Your Workstation | p. 733 |
| Using Adapters | p. 733 |
| Selecting an Adapter | p. 734 |
| Third-Party Drivers | p. 734 |
| Setting Hardware Resources | p. 735 |
| Interrupt Requests | p. 735 |
| Direct Memory Access-Memory Movers | p. 736 |
| Base I/O Address | p. 737 |
| Bus-Mastered Network Interface Cards | p. 737 |
| Software Configurable Network Interface Cards | p. 738 |
| NIC Settings | p. 739 |
| Specifying Protocols | p. 740 |
| Cautions about Third-Party Drivers | p. 741 |
| Adding and Configuring Services | p. 742 |
| Server Service | p. 743 |
| Workstation Service | p. 743 |
| Remote Procedure Call (RPC) Service | p. 743 |
| Computer Browser Service | p. 743 |
| Installation of Services | p. 744 |
| Services Hierarchy | p. 744 |
| Bindings | p. 744 |
| Identification | p. 745 |
| Connecting to Workgroups | p. 746 |
| Connecting to Domains | p. 746 |
| Configuration Testing | p. 748 |
| Test Your TCP/IP Configuration | p. 750 |
| Browsing-An Overview | p. 751 |
| Understanding How Browsing Works | p. 752 |
| Electing a Master Browser | p. 753 |
| Browsing in General | p. 754 |
| Avoiding Browse Mastering: "If Nominated, I Will Not Run" | p. 754 |
| Refreshing a Browse List | p. 755 |
| Understanding Why Your Resource Is Not on the Browse List | p. 755 |
| Attaching to Network Resources | p. 756 |
| Using Login Scripts | p. 757 |
| Browsing the Network Neighborhood | p. 757 |
| Mapping a Network Drive | p. 758 |
| Making a Direct Connection via a UNC | p. 759 |
| Using Net Use: Connecting to Other Drives and Printers | p. 761 |
| Connecting to a Resource in the Local Domain | p. 762 |
| Using Long Filenames in UNCs | p. 763 |
| Creating a Drive Mapping for Your Home Directory | p. 763 |
| Connecting to a Resource in Another Domain | p. 763 |
| Using Other Switches | p. 764 |
| Creating Hardware Profiles | p. 764 |
| Managing Profiles | p. 767 |
| Surviving User Profiles | p. 769 |
| Understanding Profiles | p. 769 |
| User Folders | p. 770 |
| The All Users Folder | p. 770 |
| The Default User Folder | p. 771 |
| The Profiles Folder Structure | p. 771 |
| Understanding NT Profiles versus 95/98 Profiles | p. 772 |
| Receiving the Error Message "No Domain Server Was Available..." | p. 773 |
| Avoiding the Guest Account Conundrum | p. 774 |
| Summary | p. 774 |
| Connecting to Novell NetWare Networks | p. 777 |
| Defining Novell's Point of View: Common Terms | p. 778 |
| Novell Security | p. 779 |
| The Logon Procedure | p. 779 |
| Trustee Rights | p. 779 |
| Directory Rights | p. 780 |
| File Attributes | p. 780 |
| Using the Novell Administration Utilities | p. 780 |
| Talking to NetWare 3.x Servers versus Talking to a NetWare 4.x Tree | p. 781 |
| Accessing a NetWare Server | p. 781 |
| Administering a NetWare Server from an NT Workstation | p. 782 |
| Understanding How NT and NetWare Interact | p. 782 |
| Running NetWare and NT Workstation Together | p. 783 |
| The Older Solution: Windows for Workgroups and Windows 95 | p. 783 |
| Configuring NT Workstation to Run in Parallel with NetWare | p. 784 |
| Using Novell Commands Available from NT | p. 787 |
| Printing to Novell Printers | p. 788 |
| Enabling Long Filename Support on the Novell Server | p. 789 |
| Choosing a 32-Bit Novell Solution | p. 789 |
| Accessing NetWare Servers from NT Clients | p. 790 |
| Summary | p. 790 |
| Remote Access Services | p. 793 |
| Defining Remote Access | p. 794 |
| Understanding the Difference between Remote Control and Remote Access | p. 795 |
| Remote Control | p. 795 |
| The Puppet Master | p. 795 |
| Disadvantages | p. 795 |
| Remote Access | p. 796 |
| Deciding Which Is Better-Remote Control or Remote Access | p. 796 |
| Using the Hardware: Modems | p. 797 |
| Definitions | p. 798 |
| Modulation Protocols | p. 798 |
| V.32 bis | p. 798 |
| V.34 | p. 798 |
| V.90 | p. 799 |
| Other Modulation Protocols | p. 799 |
| Error-Correcting Protocols | p. 799 |
| MNP 4 | p. 800 |
| V.42 | p. 800 |
| Data-Compression Protocols | p. 800 |
| Modem-Based Protocols | p. 800 |
| Buffers (Universal Asynchronous Receiver Transmitter Chips) | p. 802 |
| Local Flow Control | p. 803 |
| Summary of Modem Specifications | p. 803 |
| Selecting Hardware Options for Dial-Up Networking | p. 803 |
| Choosing Connection Protocols Supported by Dial-Up Networking | p. 804 |
| Installing Dial-Up Networking | p. 805 |
| Installing the Remote Access Service | p. 805 |
| Configuring the Dial-Up Networking Connection | p. 807 |
| Basic Properties Page | p. 808 |
| Server Properties Page | p. 810 |
| Script Properties Page | p. 811 |
| Security Properties Page | p. 812 |
| X.25 Properties Page | p. 815 |
| Finalizing Your DUN Connection Configuration | p. 816 |
| Dialing a Connection | p. 816 |
| Dialing Properties Page | p. 818 |
| Callback Properties Page | p. 818 |
| Appearance Properties Page | p. 819 |
| Phonebook Properties Page | p. 820 |
| Walking Through the DUN Wizard | p. 820 |
| Testing the DUN Connection | p. 821 |
| Using Shortcuts to Popular Network Information | p. 821 |
| Checking How Well Your DUN Connection Is Doing | p. 822 |
| Using the Telephony Settings | p. 824 |
| Summary | p. 825 |
| Administering and Troubleshooting | |
| Supporting New Hardware and Installing Drivers | p. 829 |
| Display Adapters | p. 830 |
| SCSI Cards and Devices | p. 832 |
| Hard Drives and CD-ROMs | p. 832 |
| Tape Drives | p. 833 |
| Modems | p. 834 |
| Installing a New Modem | p. 834 |
| Changing Modem Settings | p. 836 |
| Modem Properties | p. 836 |
| Dialing Properties | p. 838 |
| Mouse Drivers | p. 840 |
| Keyboard Drivers | p. 841 |
| Sound Cards | p. 842 |
| LAN Cards | p. 845 |
| EIDE and IDE Adapters | p. 847 |
| PCMCIA Adapters | p. 848 |
| Summary | p. 850 |
| Running Windows 3.x and DOS Programs | p. 853 |
| Understanding How NT 4 Supports Older Applications | p. 854 |
| WOWEXEC-Windows on Windows | p. 855 |
| Starting WOWEXEC for a Particular Application | p. 855 |
| Setting the Properties of DOS Apps | p. 856 |
| General | p. 858 |
| Security | p. 858 |
| Permissions | p. 859 |
| Auditing | p. 860 |
| Ownership | p. 861 |
| Program | p. 861 |
| Using the Windows NT Button | p. 863 |
| Using config.nt and autoexec.nt | p. 864 |
| Special config.nt Commands | p. 864 |
| Setting autoexec.nt Features | p. 865 |
| Changing the Icon | p. 865 |
| Fonts | p. 866 |
| Memory | p. 867 |
| Setting Conventional Memory | p. 868 |
| Setting Expanded (EMS) Memory | p. 869 |
| Setting Extended (XMS) Memory | p. 869 |
| Setting MS-DOS Protected-Mode Memory | p. 869 |
| Troubleshooting Memory Settings | p. 870 |
| Screen | p. 871 |
| Full Screen or Window | p. 871 |
| Window Appearance | p. 871 |
| Performance | p. 872 |
| Miscellaneous Settings | p. 873 |
| Foreground | p. 873 |
| Background | p. 873 |
| Idle Sensitivity | p. 874 |
| Mouse | p. 875 |
| Termination | p. 876 |
| Other | p. 876 |
| Windows Shortcut Keys | p. 876 |
| Managing DOS Memory under NT | p. 877 |
| Maximizing Conventional Memory | p. 877 |
| Load Fewer Programs (TSRs and Device Drivers) | p. 877 |
| Load DOS High | p. 877 |
| Running DOS Programs and 32-Bit Device Drivers | p. 877 |
| Using Expanded Memory | p. 878 |
| Using DPMI in NT Workstation | p. 878 |
| Tracking Resources | p. 881 |
| Understanding Why You Still Have .ini Files | p. 881 |
| Editing an .ini File | p. 881 |
| Running DOS Diagnostic Programs | p. 882 |
| Use of DOS Diagnostics | p. 882 |
| Tips for Running Diagnostics | p. 883 |
| A Final Memory Management Note for DOS Programs | p. 883 |
| Summary | p. 884 |
| Fixing NT When It Breaks | p. 887 |
| Avoiding NT Crashes | p. 888 |
| Buy Reliable Hardware | p. 888 |
| Guard against Environmental Hazards | p. 890 |
| Install NT Properly | p. 891 |
| Obtain the Latest Tested Drivers for Your Hardware | p. 891 |
| Always Shut Down NT Properly | p. 891 |
| Back Up Your Disk Regularly | p. 891 |
| Be Sure You're Authorized to Do Something before Doing It | p. 892 |
| Restoring a Configuration | p. 892 |
| Using the "Last Known Good" Menu | p. 893 |
| When Does (and Doesn't) It Work? | p. 893 |
| Using the Emergency Repair Disk | p. 894 |
| Backing Up Your Configuration | p. 895 |
| Recovering from Bad Video Drivers | p. 896 |
| Backing Up the Registry (and the SAM) | p. 896 |
| Finding Alternatives for Backing Up the Registry | p. 896 |
| Restoring a Registry | p. 897 |
| Diagnosing a Boot Failure | p. 897 |
| Before the Boot: The Hardware Must Work | p. 898 |
| Step One: ntldr | p. 899 |
| Step Two: ntdetect | p. 899 |
| Using the Debug Version of ntdetect | p. 900 |
| Building the Registry | p. 900 |
| Step Three: ntoskrnl | p. 900 |
| The Kernel Load Phase | p. 901 |
| The Kernel Initialization Phase | p. 901 |
| The Services Load Phase | p. 901 |
| The Windows Subsystem Start Phase | p. 902 |
| Using NT Debug Tools | p. 902 |
| Understanding the Terminology | p. 902 |
| Diagnosing Blue Screens: An Overview | p. 903 |
| Using Memory Dump Files | p. 904 |
| Creating the Memory Dump File | p. 904 |
| Using the Dump Analysis Utilities | p. 905 |
| Using Kernel Debuggers | p. 907 |
| Setting Up Your Machine for Kernel Debugging | p. 907 |
| Connecting the Modem | p. 907 |
| Setting Up the Target Computer for Debugging | p. 908 |
| Setting Up the Symbol Tree on the Host Computer | p. 911 |
| Setting Up the Debugger on the Host Computer | p. 912 |
| Starting the Debugger | p. 914 |
| Starting the Debugger Using the remote Utility | p. 915 |
| Using Debugger Commands | p. 916 |
| !reload | p. 920 |
| Log Files | p. 920 |
| !drivers | p. 920 |
| !locks | p. 921 |
| !memusage | p. 921 |
| !vm | p. 922 |
| !errlog | p. 923 |
| !irpzone full | p. 923 |
| !process 0 0 | p. 923 |
| !process 0 7 | p. 924 |
| !process | p. 925 |
| !thread | p. 926 |
| Examining Crash Dumps with dumpexam | p. 926 |
| Remembering the Bottom Line: What These Tools Are Good For | p. 927 |
| Summary | p. 928 |
| Administrative and Diagnostic Tools | p. 931 |
| Running Backup | p. 932 |
| Running Disk Administrator | p. 933 |
| Deciding Which File System Is Best | p. 933 |
| Setting Up a New Disk Drive in Windows NT | p. 934 |
| Creating Extended Partitions and Logical Drives | p. 936 |
| Creating Stripe and Volume Sets | p. 937 |
| Working with Disks and Volumes in Windows NT | p. 939 |
| Running Event Viewer | p. 941 |
| Running Performance Monitor | p. 945 |
| Using Chart View | p. 949 |
| Using Alert View | p. 951 |
| Using Log View | p. 952 |
| Using Report View | p. 954 |
| Running Remote Access Admin | p. 955 |
| Running User Manager | p. 958 |
| Creating a New User | p. 963 |
| Creating User Profiles | p. 964 |
| Editing Logon Scripts | p. 966 |
| Creating a New Local Group | p. 968 |
| Setting File/Directory Access | p. 969 |
| Running Windows NT Diagnostics | p. 971 |
| Running Task Manager | p. 981 |
| Task Manager Applications | p. 982 |
| Task Manager Processes | p. 982 |
| Task Manager Performance | p. 983 |
| Summary | p. 984 |
| Additional Customization Options | p. 987 |
| Keyboard Options | p. 988 |
| Multiple Keyboard-Layout and Keyboard Language Support | p. 989 |
| General Keyboard Settings | p. 990 |
| Regional Settings | p. 991 |
| System Settings | p. 992 |
| System Applet | p. 993 |
| General | p. 993 |
| Performance | p. 994 |
| Environment | p. 995 |
| Startup/Shutdown | p. 996 |
| Hardware Profiles | p. 997 |
| User Profiles | p. 998 |
| Devices Configuration Applet | p. 998 |
| Services Configuration Applet | p. 1000 |
| COM Port Adjustments | p. 1001 |
| The Recycle Bin's Properties | p. 1002 |
| TweakUI: A Late Grab Bag of Options | p. 1004 |
| Final Suggestions | p. 1007 |
| Summary | p. 1008 |
| Advanced Troubleshooting Methodology | p. 1011 |
| The Tao of Troubleshooting | p. 1012 |
| Define the Problem: "It's Broken" | p. 1013 |
| Explore the Boundaries | p. 1013 |
| Brainstorm and Document | p. 1013 |
| Test Your Ideas | p. 1014 |
| Repair the Problem | p. 1014 |
| Clean Up after Yourself | p. 1014 |
| Get Closure | p. 1014 |
| Troubleshooting Printing | p. 1015 |
| Other Print Troubleshooting Steps | p. 1018 |
| Troubleshooting NT Setup | p. 1019 |
| Planning and Text Mode Setup | p. 1019 |
| SCSI Troubleshooting | p. 1022 |
| Other Text Mode Setup Issues | p. 1023 |
| Troubleshooting Text Mode to GUI Mode | p. 1024 |
| Blue Screens During Setup | p. 1024 |
| Miscellaneous Setup Issues | p. 1026 |
| Addressing GUI Mode and Initial Boot Issues | p. 1027 |
| Troubleshooting NT Networking | p. 1028 |
| Is It Plugged In? | p. 1029 |
| Is Anybody Out There? | p. 1029 |
| Troubleshooting TCP/IP | p. 1029 |
| Troubleshooting IPX/SPX | p. 1034 |
| Troubleshooting NetBEUI | p. 1035 |
| How Do You Troubleshoot NT Network Architecture? | p. 1036 |
| User Mode Components | p. 1037 |
| Kernel Mode Components | p. 1037 |
| Obtaining Service Pack 4 Information | p. 1039 |
| Finding More Information | p. 1039 |
| The Microsoft Knowledge Base | p. 1039 |
| Accessing the Knowledge Base | p. 1040 |
| Understanding the Art of Query | p. 1040 |
| The NT Resource Kits | p. 1041 |
| Summary | p. 1042 |
| Appendix | |
| Understanding NT Service Packs | p. 1045 |
| How to Install a Service Pack | p. 1046 |
| Should I Reinstall a Service Pack? | p. 1047 |
| What's New in SP4 | p. 1048 |
| Glossary | p. 1051 |
| Index | p. 1094 |
| Table of Contents provided by Syndetics. All Rights Reserved. |