How to Disagree Without Being Disagreeable Getting Your Point Across with the Gentle Art of Verbal Self-Defense

Name: How to Disagree Without Being Disagreeable Getting Your Point Across with the Gentle Art of Verbal Self-Defense
Price: 12.48 USD
Availability: InStock
ISBN: 9780471157014

ISBN-10: 0471157015

ISBN-13: 9780471157014

Edition: 1997

Authors: Suzette Haden Elgin

List price: $42.00

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Description:

Disarming communication tactics from the bestselling author of The Gentle Art of Verbal Self-Defense In every aspect of our lives we have to deliver or respond to negative messages at times_whether it's giving an employee a poor appraisal or disciplining a child or defending our political or religious beliefs from attack. But these simple disagreements often degenerate unnecessarily into belligerent exchanges and pointless arguments. Some say that human beings are born to argue and that language is simply another weapon of survival. Suzette Haden Elgin heartily disagrees and in this new book shows how to disarm hostile language and radically improve communication with the Gentle Art of…

Book details

List price: $42.00
Copyright year: 1997
Publisher: John Wiley & Sons, Incorporated
Publication date: 4/8/1997
Binding: Hardcover
Pages: 190
Size: 6.22" wide x 9.25" long x 0.79" tall
Weight: 1.056
Language: English



Overview


Is Hostile Language Bad?


Is Hostile Language Necessary?


Laying The Foundation


Detachment


Listening


Metaphors


Techniques


Using the Satir Modes


Using Presuppositions


Managing the Verbal Attack Patterns


Reducing Tension, Increasing Rapport


Conclusion


References and Bibliography


Index