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List of Case Studies | |
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List of Contributors | |
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Acknowledgements | |
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Fundamentals of Human Resource Management | |
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Human Resource Management: a contemporary perspective | |
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Introduction | |
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The development of HRM | |
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The new HRM? | |
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The changing context of work | |
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Strategy and HRM | |
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Performance and HRM | |
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The changing role of HRM | |
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The book | |
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Bibliography | |
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Human Resource Management and Organisational Performance: in search of the HR advantage | |
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Introduction | |
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Strategy and HRM | |
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HR and organisational performance: our approach and some background | |
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Human resource advantage | |
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Human capital advantage | |
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Organisational process advantage | |
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Conclusions and implications | |
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Case study 2.1 | |
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Case study 2.2 | |
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Case study 2.3 | |
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Bibliography | |
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Recruitment | |
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Introduction | |
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The external environment | |
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The organisation | |
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The job | |
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Pre-recruitment activities | |
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Recruitment methods | |
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The need for an applicant perspective | |
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Conclusions | |
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Case study 3.1 | |
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Case study 3.2 | |
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Bibliography | |
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Selection | |
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Introduction | |
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A brief overview of psychometric quality | |
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The 'what' and 'how' of selection | |
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Summary of trends | |
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What do organisations actually do? | |
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Explaining practice | |
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Conclusions and implications for HRM | |
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Case study 4.1 | |
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Case study 4.2 | |
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Case study 4.3 | |
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Bibliography | |
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Training and Development | |
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Introduction | |
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The case for training and development | |
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Training and development in the workplace | |
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Rethinking training and development | |
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Discussion and conclusions | |
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Case study 5.1 | |
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Case study 5.2 | |
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Case study 5.3 | |
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Bibliography | |
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Reward Management | |
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Introduction | |
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Why pay systems vary | |
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Paying for performance: variable pay | |
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Pay for performance: how strategic is it? | |
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Discussion | |
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Case study 6 | |
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Case study 6 | |
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Bibliography | |
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Performance Appraisal | |
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Introduction | |
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Development of performance appraisal | |
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The practice of performance appraisal | |
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Recent developments in performance appraisal | |
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Problems of performance appraisal | |
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Conclusions | |
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Case study 7 | |
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Bibliography | |
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Industrial Relations | |
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Introduction | |
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Management approaches to industrial relations | |
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Why employees join unions | |
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The decline of joint regulation | |
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The implications of declining joint regulation | |
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Non-union workplaces | |
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Non-union employee representation | |
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Partnership with unions | |
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Union organising and new types of union representative | |
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Conclusions | |
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Case study 8.1 | |
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Bibliography | |
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Line Managers | |
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Introduction developments in the literature | |
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General questions emerging | |
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Challenges arising | |
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Future research | |
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Conclusions | |
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Case study 9.1 | |
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Case study 9.2 | |
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Bibliography | |
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Organisation and Corporate Culture | |
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Introduction | |
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The concept of culture | |
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Organisational culture | |
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Categorisations of culture | |
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Assessing organisational culture | |
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Culture and organisational performance | |
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Organisational culture and human resource management | |
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Is culture change feasible? | |
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Conclusion | |
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Case study 10.1 | |
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Case study 10.2 | |
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Case study 10.3 | |
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Case study 10.4 | |
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Bibliography | |
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Contemporary Themes and Issues | |
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International HRM | |
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Introduction | |
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Thinking about international HRM: uniformity or diversity? | |
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International HRM in practice | |
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Conclusion | |
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Case study 11.1 | |
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Case study 11.2 | |
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Case study 11.3 | |
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Bibliography | |
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Comparative Human Resource Management | |
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Introduction | |
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Convergence or divergence in HRM systems | |
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Empirical ways of understanding diversity | |
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Conclusion | |
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Case study 12.1 | |
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Case study 12.2 | |
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Bibliography | |
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Understanding and Managing Careers in Changing Contexts | |
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Introduction | |
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An 'elastic' concept: diverse understandings of career | |
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Changing contexts of work and career | |
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Change and continuity in career form | |
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Gender and ethnicity in career debates | |
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Career lenses and approaches | |
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More dynamic, less static approaches? | |
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Holistic perspectives: new metaphors for thinking about career | |
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Managing careers: implications for HR practice | |
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Conclusion | |
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Case study 13.1 | |
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Case study 13.2 | |
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Case study 3.3 | |
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Bibliography | |
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Managing Diversity | |
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Introduction | |
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The managing diversity context | |
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General principles | |
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Implementing diversity initiatives | |
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Global diversity management | |
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Do diverstives deliver? | |
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Conclusions | |
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Case study 14.1 | |
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Case study 14.2 | |
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Case study 14.3 | |
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Bibliography | |
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Work-Life Balance | |
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Introduction | |
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Is it work-life balance or something elser? | |
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Why WLB is important to employers | |
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When the government gets involved | |
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Unions and WLB | |
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Finding the boundaries | |
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Conclusions | |
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Case study 15.1 | |
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Case study 15.2 | |
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Bibliography | |
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Downsizing | |
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Introduction | |
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Downsizing: the reality of HRM? | |
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Methods of downsizing | |
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Alternatives to redundancy | |
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The redundancy process | |
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Conclusions: downsizing, rightsizing or dumbsizing? | |
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Case study 16.1 | |
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Case study 16.2 | |
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Bibliography | |
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Employee Participation | |
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Introduction | |
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Defining participation | |
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The context for employee participation | |
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A framework for analysing employee participation | |
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Employee participation in practice | |
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The meanings and impact of participation | |
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Employee participation and the EU | |
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Conclusions | |
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Case study 17.1 | |
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Case study 17.2 | |
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Case study 17.3 | |
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Bibliography | |
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Knowledge Management and Human Resource Management | |
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Introduction | |
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Social context: the growing importance of knowledge | |
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Defining knowledge work | |
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Why worker participation is key to achieving participation in knowledge management initiatives | |
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The organisational climate and workers' attitudes to knowledge management initiatives | |
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HRM practices to support knowledge management initiatives | |
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Case study 18.1 | |
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Case study 18.2 | |
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Bibliography | |
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Employment Ethics | |
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Introduction | |
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Ethical theories: enter the moral maze | |
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An employment ethics agenda | |
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Shaping an ethical workplace | |
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The history of ethical employment management | |
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The advent of HRM | |
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Conclusion: three fallacies of HRM ethics | |
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Case study 19.1 | |
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Case study 19.2 | |
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Bibliography | |
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Emotion at Work | |
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Introduction | |
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The emotional turn: key concepts and issues | |
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Emotion in management theory and practice | |
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Critical perspectives on emotion | |
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Conclusions | |
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Case study 20.1 | |
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Case study 20.2 | |
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Case study 20.3 | |
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Bibliography | |
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Flexibility | |
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Introduction: what do we mean by flexibility? | |
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Flexibility in historical perspective | |
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The flexible firm | |
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Patterns of flexibili | |
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Flexible specialisation | |
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The new flexible firm | |
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The high-surveillance firm and lean production | |
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Flexibility in the public services | |
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Conclusions | |
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Case study 21.1 | |
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Bibliography | |
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Workplace bullying | |
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Introduction | |
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How is workplace bullying defined? | |
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The importance of power and dependency in workplace bullying | |
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Identifying workplace bullying behaviours | |
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Reporting of frequency of workplace bullying behaviours and risk groups | |
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Impact on the target | |
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Impact on witnesses | |
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Impact on the organisation | |
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Antecedents of workplace bullying | |
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Prevention and management of workplace bullying | |
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Conclusion | |
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Case study 22.1 | |
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Case study 22.2 | |
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Bibliography | |
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Index | |