ITIL Service Operation 2011

Name: ITIL Service Operation 2011
Price: 14.09 USD
Availability: InStock
ISBN: 9780113313075

ISBN-10: 0113313071

ISBN-13: 9780113313075

Edition: 2nd 2011

Authors: The Stationery Office, Stationery Office

List price: $185.00

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Description:

This publication provides updated best-practice advise on all aspects of managing the day-to-day operation of an organisation's IT services. it encompasses and supersedes the operational aspects of the ITIL Service Support and Service Delivery publications and covers most of the scope of ICT Infrastructure Management. it also incorporates operational aspects from the Planning to Implement, Application Management, Software Asset Management and Security Management publications.

Book details

List price: $185.00
Edition: 2nd
Copyright year: 2011
Publisher: Stationery Office, The
Publication date: 7/29/2011
Binding: Paperback
Pages: 384
Size: 8.32" wide x 10.96" long x 0.81" tall
Weight: 3.278
Language: English