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    Itil Service Transition: 2011

    ISBN-10: 0113313063
    ISBN-13: 9780113313068
    Edition: 2011
    Author(s): Stationery Office (Great Britain)
    Description: This publication offers updated guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and  More...
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    List Price: $185.00
    Copyright Year: 2011
    Publisher: Bernan Assoc
    Binding: Paperback
    Size: 8.25" wide x 11.25" long x 0.75" tall
    Weight: 1.848
    Language: English

    This publication offers updated guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances. The volume is derived form decades of IT service management experience and is applicable to all sizes and types of organisations.

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