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fared reichheld

Ultimate Question 2. 0 (Revised and Expanded Edition) How Net Promoter Companies Thrive in a Customer-Driven World
Fred Reichheld, Rob Markey

1422173356 / 9781422173350

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Loyalty Effect The Hidden Force Behind Growth, Profits, and Lasting Value
Thomas Teal, Frederick F. Reichheld

1578516870 / 9781578516872

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Four Factors of Trust How Organizations Can Earn Lifelong Loyalty
Ashley Reichheld, Amelia Dunlop

1119855012 / 9781119855019

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Loyalty Effect The Hidden Force Behind Growth, Profits, and Lasting Value
Frederick F. Reichheld, Thomas Teal

0875844480 / 9780875844480

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Ultimate Question Driving Good Profits and True Growth
Fred Reichheld

Edition: 1st 2006

1591397839 / 9781591397830

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