Electronics condition criteria

During the buyback process, you’ll be prompted to choose the condition of your electronic item. The condition description table outlines the criteria specific to the condition you select.

Like New

  • Item is in perfect working condition
  • The original manufacturer packaging and all original accessories are intact
  • There is no visible wear or personalization
  • Suitable for presenting as a gift


  • Item shows wear from normal use (may include minor cosmetic signs of wear)
  • Item remains in good condition with working buttons, scroll wheel, and charging
  • Item has a flawless display (i.e. no dead spots or scratches)
  • Camcorders and cameras may have light scratches on the body only and include camera body, charging adapter, USB cable, lens, and lens cap
  • For cameras, the original cover/case is included
  • Item includes battery (rechargeable), charging adapter, and/or USB cable
  • Item may have been personalized (marked, engraved, or identified)

Items having one or more of these conditions will not be accepted:

  • Does not power on / does not function
  • Cracked display or case
  • Missing buttons
  • Water damaged
  • Can’t be set back to original factory settings
  • Reported lost/stolen
  • Marked not for resale (or otherwise marked not for sale)
  • Cannot be activated for service
  • Critical features cannot be used (touch screen, headphone jack, camera, etc.
Free shipping on orders over $35*

*A minimum purchase of $35 is required. Shipping is provided via FedEx SmartPost® and FedEx Express Saver®. Average delivery time is 1 – 5 business days, but is not guaranteed in that timeframe. Also allow 1 - 2 days for processing. Free shipping is eligible only in the continental United States and excludes Hawaii, Alaska and Puerto Rico. FedEx service marks used by permission."Marketplace" orders are not eligible for free or discounted shipping.

Learn more about the TextbookRush Marketplace.